Vanilla, FIX THE FORUM

13

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  • mlistens03
    mlistens03 Posts: 2,767
    Thought I’d let you all know, when I used Google Chrome on my iPad to switch to computer mode, it worked. Didn’t change anything because it’s laid out the same on iPads and computers, so I switched back, and now when I hit the back arrow, it refreshes the page. Thought some of you would find that useful to know. :)
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  • mdaudioguy
    mdaudioguy Posts: 5,165
    The current UX SSSS-UX.
    How many of the marks of a good User eXperience does this iteration of the forum hit? Any??
    059e95oitjql.jpg
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  • mdaudioguy
    mdaudioguy Posts: 5,165
    Having to refresh my browser EVERY [.......] TIME I go back to the Recent Discussions page is tiresome and UNACCEPTABLE.
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  • Clipdat
    Clipdat Posts: 12,958
    It used to work fine, and they did something and now it's broken? If it aint broke, don't fix it.
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  • nooshinjohn
    nooshinjohn Posts: 25,455
    Sorry Clip, but it has never worked “fine”... it has been garbage from day one.
    The Gear... Carver "Statement" Mono-blocks, Mcintosh C2300 Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

    “When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson
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  • Clipdat
    Clipdat Posts: 12,958
    edited November 2018
    nooshinjohn wrote: »
    Sorry Clip, but it has never worked “fine”... it has been garbage from day one.

    Oh I just specifically meant what @mdaudioguy was describing, where you click back and the Recent Discussion page would have automatically refreshed, versus how you have to manually refresh it now to update the yellow new post image on the thread who's posts you just read.

    I agree, vBulliten was better! I liked the layout how it used to be back when I joined in 2012.
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  • Clipdat
    Clipdat Posts: 12,958
    Interesting, @mdaudioguy, I just tried to replicate the refresh issue in Microsoft Edge, and it refreshes automatically as it used to.

    So it seems the issue is related to FF and maybe Chrome.
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  • pitdogg2
    pitdogg2 Posts: 25,649
    Nope it's more than that. I do not use either of those on mobil. I have not been able to go full site for weeks.
    Armorfly is my browser. This only happens on this site no other site on the internet gives me problems.
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  • BlueFox
    BlueFox Posts: 15,251
    I really dislike Vanilla, but it works okay on the iPad, especially the older models. The newer iPad refreshes the page after returning to it, except at first the page looked as before (thread with red showing unread posts), but then updates to no red. That is annoying.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
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  • F1nut
    F1nut Posts: 50,722
    Here we are over a week later and the forum is still broken.....inexcusable!!!
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • nooshinjohn
    nooshinjohn Posts: 25,455
    Maybe they are leaving it that way on purpose just for you.
    The Gear... Carver "Statement" Mono-blocks, Mcintosh C2300 Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

    “When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson
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  • pitdogg2
    pitdogg2 Posts: 25,649
    I find it strange Ken has not even made mention of anything.
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  • BlueFox
    BlueFox Posts: 15,251
    He’s probably tired of dealing with this issue.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
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  • mdaudioguy
    mdaudioguy Posts: 5,165
    BlueFox wrote: »
    He’s probably tired of dealing with this issue.

    He's probably tired of dealing with a lot of things!
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  • BlueFox
    BlueFox Posts: 15,251
    LOL. I agree. :)

    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
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  • nooshinjohn
    nooshinjohn Posts: 25,455
    mdaudioguy wrote: »
    BlueFox wrote: »
    He’s probably tired of dealing with this issue.

    He's probably tired of dealing with a lot of things!

    I think he has taken Timothy Leary up on his advice... he has dropped out. Surprised he has allowed the Health Insurance thread to remain unscathed.
    The Gear... Carver "Statement" Mono-blocks, Mcintosh C2300 Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

    “When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    As soon as "F1nut" let me know about the issue I contacted Vanilla and their rep, Val, responded. She later let me know that other clients reported the same kind of problem and that they would sort it out. I asked for an update on Thursday and haven't received a reply. If I do I'll be sure and forward it.
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  • pitdogg2
    pitdogg2 Posts: 25,649
    Thanks Ken you're much appreciated around here pal
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    I'm sorry there's a problem and hope it's cleared up soon.
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  • mhardy6647
    mhardy6647 Posts: 33,954
    edited December 2018
    KennethSwauger wrote: »
    I'm sorry there's a problem and hope it's cleared up soon.

    Thanks @KennethSwauger
    Believe it or not, we're not just bustin' the forum's chops -- I would like to think that the forum (even with us on it ;) ) is an important tool for the company, both in terms of PR and as a platform for "peer support". I also imagine that the current key demographic for Polk is pretty mobile-intensive, so this probably isn't a trivial issue.


    Now, for me and my Heathkit analog computer and oscilloscope interface, this isn't a problem, of course -- but I am thinking of others here. :p

    15947088165_bd40b4f045_b.jpgHeathkit analog computer by Mark Hardy, on Flickr
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  • F1nut
    F1nut Posts: 50,722
    KennethSwauger wrote: »
    As soon as "F1nut" let me know about the issue I contacted Vanilla and their rep, Val, responded. She later let me know that other clients reported the same kind of problem and that they would sort it out. I asked for an update on Thursday and haven't received a reply. If I do I'll be sure and forward it.

    Thanks Ken.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • F1nut
    F1nut Posts: 50,722
    Any word from vanilla?
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • tonyb
    tonyb Posts: 32,990
    edited December 2018
    F1nut wrote: »
    verb wrote: »
    The problems on my mobile phone have actually deterred me away from using it as often as I did. Frustrating.

    Same here because the mobile site is flat out horrible.

    That it is. I'm pretty sure a company Polk's size has someone dedicated to software support. Maybe they cut some corners and software support is now also Human services, mail delivery, and janitorial. Ya never know... :)
    HT SYSTEM-
    Sony 850c 4k
    Pioneer elite vhx 21
    Sony 4k BRP
    SVS SB-2000
    Polk Sig. 20's
    Polk FX500 surrounds

    Cables-
    Acoustic zen Satori speaker cables
    Acoustic zen Matrix 2 IC's
    Wireworld eclipse 7 ic's
    Audio metallurgy ga-o digital cable

    Kitchen

    Sonos zp90
    Grant Fidelity tube dac
    B&k 1420
    lsi 9's
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  • Willow
    Willow Posts: 11,055
    tonyb wrote: »
    F1nut wrote: »
    verb wrote: »
    The problems on my mobile phone have actually deterred me away from using it as often as I did. Frustrating.

    Same here because the mobile site is flat out horrible.

    That it is. I'm pretty sure a company Polk's size has someone dedicated to software support. Maybe they cut some corners and software support is now also Human services, mail delivery, and janitorial. Ya never know... :)

    That or they hired a member that used to post and had lots of issues using carrier services.
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    I received a response from Val saying that Vanilla was working to solve the problem. She was heading to a staff meeting and that if there was anything to share she would let me know. Sorry folks that's all I know.
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  • [Deleted User]
    [Deleted User] Posts: 0
    Poor Ken. It's gotta be difficult presiding over this nerdfest.
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  • mdaudioguy
    mdaudioguy Posts: 5,165
    Bump.
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  • mdaudioguy
    mdaudioguy Posts: 5,165
    F1nut wrote: »
    verb wrote: »
    I’m on the mobile site right now and used to be able to switch between the mobile site and full internet site on my phone. Now when I switch it just reverts back to the mobile site. Ugh!

    Ed Zachary and it will not automatically refresh on the mobile or full site on a computer.

    Yep, still broken.
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  • Clipdat
    Clipdat Posts: 12,958
    I keep getting signed out when browsing the forum. I've had to log back in at least 10 times in the last 3 mins.
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  • BlueFox
    BlueFox Posts: 15,251
    Yikes! Now that there is no mod, there is no way to get Vanilla to fix anything.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
    · Share on FacebookShare on Twitter