Omni P1 - File Format is unsupported - (media server files)

I'm getting this error for the first time after several years of use of the P1. I'm running Jriver as my media server off of a windows 10 laptop. I've never had issue in the past. Music File formats are all mp3. Started getting the file format error on seemingly random audio files all of the same type. What would cause this? How do we troubleshoot?

no issues with music services.

Shawn

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