Magnifi Max and Apple TV 4k audio

PolkHero

I'm having a weird phenomena that I can't seem to find anywhere, when I play content on my Apple TV 4K, it always takes about 8-10 seconds for the audio to start even though the video starts right away.

My other devices don't seem to have this issue (Computer and PS4). Obviously that may point to the Apple TV, but given that the Magnifi has other issues, I thought I may want to check with this group first. Any ideas?

mlistens03

Look through your settings on the Apple TV and see if there is a “lip sync” setting. Then see if it’s I still 8-10 seconds off of where it should be, and set I think to where it should be. If it isn’t set incorrectly, see if adjusting it makes a difference and then if it does see if you can adjust it enough to fix the problem.

PolkHero

Thanks for your reply. It's not so much a sync issue (which I hear is an issue on some TVs) as it is just taking 10 seconds to start.

mlistens03

PolkHero wrote: »

Thanks for your reply. It's not so much a sync issue (which I hear is an issue on some TVs) as it is just taking 10 seconds to start.

How is it set up? Apple TV -> SoundBar -> TV? Apple TV -> TV -> Soundbar?
If it’s is the second option, it could also be your TVs problem.
Also, does it take ten seconds to start from first turning on? Or after turning on a TV show? If the latter then my guess is the Apple TV is the culprit, if the first then it could be anything.

robertmark

You need to remember the settings which you can solve the audio issue. It is nothing but some settings issue that can be solved by doing some changes in the settings. When I used to connect my Dell laptop to the Apple Tv 4k then this problem also arose as the video of my laptop played well in the Apple tv 4k but the audio did not come. I got the help from Dell tech support

PolkHero

Gotcha, I could try Apple support. I looked around their forums but didn't find anything, so wanted to ask ya'll.

My set up is Apple TV > Sound Bar > TV. It happens regardless of how long the bar has been on (not just a first-power on thing)

henninge

There's always a delay. Doesn't seem to matter the input source. Let me know if you find a setting that helps or if Polk can (haha) find a solution

dangish

Having intermittant audio drops. The video would drop occasionally and the AppleTV said the cable was having an issue. It’s the actual connection ARC commection on the back of the MagniFi Max. Not the cord, cord works fine with other device in the same spot on the TV.

pitdogg2

Cadytaylor reported

rooftop59

With the insignificant level of traffic on this forum I am really surprised that spammers waste their time on us lol...