PSW505 Power But No Audio

timthompson

My PSW505 began popping intermittently. has now quite working completely. We have check all of the settings on the receiver.

[Deleted User]

Hello,
Welcome to Polk's forum. In order to determine if the subwoofer is the cause try this:
a). turn the subwoofer's volume all the way down and remove the sub-cable from the back of the subwoofer.
b). bring your CD or DVD player to the sub's location and connect the right and left line level outputs of the CD/DVD player to the corresponding right and left line level inputs on the sub.
c). then begin playing a CD and slowly turn the volume up on the subwoofer. There should be plenty of bass at a low volume setting.
Regards, Ken

[Deleted User]

Ken's suggestion is a good one. Apparently the LFE blows easily.
The L/R is the way to keep the sub going or speaker in/outs.

timthompson

Thanks for the info. I followed your instructions and have no audio. I also took it and hooked it to my son-in-laws system. Nothing. It's just over a year old. Purchased it in June last year. Any help Polk could give would be appreciated.

[Deleted User]

Hello,
You should be under the warranty coverage, give Polk CS a call at 1-800-377-7655 or send an email to polkcs@polkaudio.com. Have the date and place of purchase and the serial number when you contact them.
They'll take care of you.
Regards, Ken

timthompson

Talked to Polk CS and it was great. Sending me a new amp. Great service.

[Deleted User]

I'm glad you were able to get some good results, very cool.