Did I Over React ?

bobman1235

wz2p7j wrote: »

I was brought up to be respectful to women, maybe you guys were brought up differently

You respect people as long as they respect you. Someone who shoves you out of the way to cut you in line is no longer deserving of any more respect than an insect.


If you were gonna storm out in a huff, I would have at least left my stuff on the counter in front of the clueless checkout girl. Let her a) see your displeasure if you're too much of a puss to voice it, and b) at least have to put things away.

mdaudioguy

I always like when they open up a new line, and people who were behind me rush over to be first.
Perhaps, you should have let one of the people in the longer line go in front of you?
Maybe, that is how you were perceived. Hmm?

snow

mdaudioguy wrote: »

I always like when they open up a new line, and people who were behind me rush over to be first.
Perhaps, you should have let one of the people in the longer line go in front of you?
Maybe, that is how you were perceived. Hmm?

I think this the "real" truth about what happened.

Another thing that bothers me is that he continues to add details to this story that wasnt in his opening story but is upset at the responses hmmm.

I selected the right lane and set my stuff on the counter and reached for my wallet. Well, the check out lady leaned around me and said in a very loud (snarky) voice, "I can help the next person in line here." Shocked, I gathered my stuff and stepped back. After thinking about it for a few seconds, I put my stuff back on the shelf and walked out of the place.

Look, the counter lady asked for the next person in line by leaning around me and calling out to the line next to me, the middle aged lady about bowled me over getting in front of me and laying her armful of stuff on the counter.

A) I was a little surprised by what happened. After the fact it's easy to say woulda, shoulda coulda. But this all happened pretty quick.
No, I wasn't going to challenge the middle aged lady, I was brought up to be respectful to women, maybe you guys were brought up differently


No mention of this in the beginning.



REGARDS SNOW

Jetmaker737

wz2p7j wrote: »

Consensus is the counter person was out of line and maybe I should have actually reacted more strongly than I did. I'll store it away for future use.

There you go. The cashier perceived that you had cut in line. You weren't sure what was going on. You should have stood your ground or talked to the manager. But things can happen fast and when they do we sometimes F up and do stupid ****. It happens to everybody at some time or other. I think your story is a good reminder to be on our guard to not be cowed by people.

newrival

wz2p7j wrote: »

Snow, sorry for littering up the forum with this stuff but the lady made me feel pretty bad and my wife wasn't home to hold my hand

So I thought I'd run it by you guys. I don't make a habit of this kind of stuff.

By the way, where can I get some black paint?

Oh, forget it, just saw Jstas's thread. :biggrin::biggrin:

Chris

Don't apologize. You can post whatever you want here :biggrin:

There are some people here that forget this a forum for everyone and not one that caters only to their interests. Then they feel the need yell down from their thrones to let you know how unimportant your thoughts are.

I think you handle the situation well. You didn't cause a scene, but you gave a clear message that you weren't going to spend your money at a place that treats their customers like that. When people are tighter with their money, stores need to be on top of customer service and earn customers. I don't think it should be something we just say "well that's just how it is these days at (store x)" Following up with a letter or call to the owner would be a good idea to. Business owners often appreciate knowing whats going on in their stores.

mrbigbluelight

Uhm ..... the part where he headed south, IMO, was when he put stuff back on the shelves.

Checkout counter would have been more than sufficient.

Here's a little primer on how to handle a difficult situation with a difficult person:


<embed width="640" height="360" src="http://media.mtvnservices.com/mgid:ifilm:video:spike.com:2711837&quot; quality="high" bgcolor="000000" name="efp" align="middle" type="application/x-shockwave-flash" pluginspage="http://www.macromedia.com/go/getflashplayer&quot; flashvars="autoPlay=false" allowfullscreen="true"></embed><div style="font-family: arial,helvetica,sans-serif;font-size:12px; background-color: #000; width: 640px; padding: 3px 0; color: #fff;"><a href="http://www.spike.com/video/larry-cable-guy/2711837&quot; style="color: #ffcc35; margin-left: 5px;">Larry the Cable Guy: Health Inspector - Meeting Mom</a> | <a href="http://www.spike.com/channel/movies&quot; style="color: #ffcc35">Movies & TV</a> | <a href="http://www.spike.com/&quot; style="color: #ffcc35">SPIKE.com</a></div>


See ? Wisdom comes from many sources and if you can't trust Larry, who can you trust ?

newrival

There are some real dicks in this forum.

Did you get rejected in second life tonight and had to take it out on a dude that's just asking a reasonable question?

There are some funny good-hearted responses, but then theres others that are just straight up douchey comments. Listen, lots of people got the crap kicked out of them in high school, you need to let it go.

Jstas

newrival wrote: »

There are some real dicks in this forum.

Did you get rejected in second life tonight and had to take it out on a dude that's just asking a reasonable question?

There are some funny good-hearted responses, but then theres others that are just straight up douchey comments. Listen, lots of people got the crap kicked out of them in high school, you need to let it go.

Man, you're winnin' friends and influencin' people pretty well, aren't ya? :rolleyes:

Jstas

wz2p7j wrote: »

That's where I made my second mistake of the day, coming to this board looking for "reasoned input" from you clowns. :rolleyes::rolleyes:

Nobody said you had to stick around. *hint* *hint*

newrival

Jstas wrote: »

Man, you're winnin' friends and influencin' people pretty well, aren't ya? :rolleyes:

There have been plenty of reasonable people that recognize my character. I haven't attacked ANYONE, at any point since I've been here. I've only tried to be helpful or amiable, despite not being shown the same from a pair of people. If you think I'd like to win the friendship of closed-minded people, you're wrong. Especially if making friends consists of acting like a jerk to someone who is undeserving of it. I'm not looking to join a forum clique or gang. Additionally, I'm not looking to influence anyone, either. And not even sure why someone would want to.

If someone is getting picked on for no reason, I'm likely to say something. This isn't a frat house, or some exclusive club, it's a forum.

Ths forum has a ton of great people in it, and I've always made that clear. I've met and spoken to MANY great people on here, but there are a few who come in and gang up on someone for absolutely no reason.

If you felt my comment was directed at you, or really anyone other than snow, I apologize. It wasn't. And I'll admit it was probably a bit harsh.

snow

He is speaking about me John because I am honest and direct and call them as I see them.

REGARDS SNOW

mrbigbluelight

Now here's some additional info for dealing with difficult situations with several difficult people ( a little more attitude displayed ):


<object width="640" height="385"><param name="movie" value="http://www.youtube.com/v/w7h-Igawp5Y?fs=1&hl=en_US&rel=0"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/w7h-Igawp5Y?fs=1&hl=en_US&rel=0&quot; type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="640" height="385"></embed></object>


Now, you have to know, both Larry AND Jerry wouldn't steer you wrong !

Polkersince85

I think the OP spent more time writing his post on this matter than it would have taken to wait for everyone in all the lines to be checked out.

I let a soldier in front of me at the convenience store yesterday and then told the cashier I'd cover his cup of coffee. One can make a difference in life depending on how the situation is handled. Life is short, enjoy it.

wz2p7j

I woke up with a clearer head :biggrin: and remembered some stuff that may solve this mystery. As I approached the check out area I was wondering why none of the two ladies in the center lane had moved to the right lane, which was clearing. My thought was maybe they were together - they were about the same age and oriented to each other like they were friends or something. If they were together, they would have been next to check out in their lane and gained little by moving to the right lane.

Second thing was why did the lady about bowl me over when the checker called her over? She had ample opportunity to move over long before I showed up.

Here's what I forgot. The checker's lane light wasn't on. But it looked obvious to me the lane was probably open. The question "is this lane open?" was forming in my mind but I never had a chance to ask it.

The likely sequence probably goes like this:

1) The right lane checker opens her lane without the light and calls a few people over and moves them through
2) In the mean time one or both of the ladies show up and, seeing the light off, conclude the lane is closed and select the slightly longer middle lane
3) The checker, facing the middle lane, sees this and decides to call the ladies over as soon as she moves her last person through
4) Me, not knowing any of this and approaching from the paper area, which is behind the checker, conclude the lane IS probably open and surprise the checker when I plop my stuff on the counter (remember there was a man in that lane just finishing when I approached. So it was not a newly forming line at that time)
5) Now the checker is mad at me and probably a little mad at herself, over reacts and calls the ladies over.
6) The lady is probably also mad at me as she perceives I took her place in line and that's when she about knocks me over.

It's the only scenario I can think of that explains everything.

So I think it is possible the checker created a little confusion by not having the light on. And she probably could have been a little more polite when I stumbled upon the situation.

Chris

mdaudioguy

Have you gone back to the store to see if they could roll back the security tapes and verify all of this?

j/k

Ed

Polkitup2

Yea, a narrated video or it didn't happen :biggrin:

munk

We've entered overanalysis, you think!!!!???? Only a government bureacracy would continue this discussion at tax payer expense.

Chris, go back and ask to talk to the manager. Explain your experiences with the store. If they don't want your business this is their opportunity to prove it. Then let it go.

Life is full of people who don't give a sht.

FTGV

This could be a Seinfeld episode no?

hearingimpared

"Dis house has sho gone crazi!"


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obieone

The OP has taken a 5 sceond 'episode' of their life, and turned it into a 3 day, and 3 page discussion, using this forum as some sort of layperson therapy session.

Somewhere, Lee Marvin is clawing at the lid of his casket.:frown:

Fongolio

I used to be really impatient in check out lines until one day I realized a few hard cruel facts: even though the line appears shortest, it will always take the longest because granny insists on giving exact change and she's sure she has the nickel somewhere in her cavernous purse. Or, there will always be a price check required and the guy who does price checks is still on his break. Or the person in front of me is waiting for his wife to come back with just a few items they forgot. Or "Can I write a cheque" gets asked and now we need to find the manager to approve it and he/she is also on break with the price check guy and they're both out back smoking something. Or the till will run out of paper for receipts and the checkout person working it is in fact a trainee and must call the manager in order to get it put on and we all know where he/she is.

Nowadays I just pick any line, count on it taking so long I'll need to clip my finger nails at the half way mark and be glad if any or all of the above don't happen. I take the time to chat with the people around me who are clearly stressing about how long the damn check out procedure is taking. Honstly the whole thing is much less stress with just a slight change in attitude.

That's my .02

hearingimpared

Meh!!! It seems I always pick the wrong line in stores and at the toll booth and in traffic jams! Whichever I choose the others always seem to move faster!!! WAAAAAAAAAAAAAAAAHAHAHAHA!!!

inspiredsports

Retail just plain sucks.

If they don't have a single queue where it is evident that everone is to line up and wait for the next open register, you had a legitimate right to be pissed off.

From the cashier's perspective, she probably gets reamed by customers that they were waiting already and should be next, but she sure didn't treat you well.

I was always trained to act professionally and work my **** of for whatever I was paid, and hopefully get promoted to the next rung on the ladder, but these days there doesn't seem to be much chance for advancement. That just makes for frustrated employees, not an excuse for poor behavior, but I'm just sayin'. . .

At any rate, great retail customer service is a tough challenge and . . . Retail Sucks.

newrival

Fongolio wrote: »

I used to be really impatient in check out lines until one day I realized a few hard cruel facts: even though the line appears shortest, it will always take the longest because granny insists on giving exact change and she's sure she has the nickel somewhere in her cavernous purse. Or, there will always be a price check required and the guy who does price checks is still on his break. Or the person in front of me is waiting for his wife to come back with just a few items they forgot. Or "Can I write a cheque" gets asked and now we need to find the manager to approve it and he/she is also on break with the price check guy and they're both out back smoking something. Or the till will run out of paper for receipts and the checkout person working it is in fact a trainee and must call the manager in order to get it put on and we all know where he/she is.

Nowadays I just pick any line, count on it taking so long I'll need to clip my finger nails at the half way mark and be glad if any or all of the above don't happen. I take the time to chat with the people around me who are clearly stressing about how long the damn check out procedure is taking. Honstly the whole thing is much less stress with just a slight change in attitude.

That's my .02

Ain't it the truth.
It's amazing what flipping your perspective can do.

Although the old lady at the gas station getting 100 tickets tries even the most robust patience. :biggrin: