Sunfire Heating Up

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hockeyboy
hockeyboy Posts: 1,428
edited April 2008 in Electronics
My Sunfire 7200 seems to be heating up today. I thought the whole point of having a Sunfire is that it doesn't heat up.

There was a bit of a smell coming from my rack, but everything seems to be running just fine. I turned down the volume from -35 and it seems to be handling it better (so are my neighbors I bet). Any suggestions?
My Main Gear
Mitsu HC5000 (Proj.)
Marantz SR8001 (AVR)
Sunfire TGA7200 (AMP)
Marantz DV7001 (SACD)
Samsung BD-P1500 Blu-Ray
LSi 15's (Front)
LSiC (Center)
LSiFx (Surrounds)
DUAL SVS 20-39 CS Plus (Passive Subs)
Marantz IS201 I-Pod Dock[/SIZE]
Panamax M5300EX
Carada Criterion 106" Brightwhite Screen
Sunfire TGA 5200 & (4) B&W 605's in the party room
Post edited by hockeyboy on
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  • hockeyboy
    hockeyboy Posts: 1,428
    edited November 2007
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    Okay, I am not sure WTF. That smell may be coming from somewhere else. It almost smells like it's coming from my LSi15 on the front left. There is also a blown light bulb, you know one of those big in ceiling bulbs. I turned the bad boy up to +15 for as long as I could take it. HOLY ****. That was friggin loud.

    Anyway I didn't see anymore signs of trauma. I also pulled the component cab out from the wall a bit and the Sunfire seems okay. WTF was that smell? It really smelled like burning metal which cant be good. On the other hand almost all of this equipment is just about 6 months old, so maybe it's just working in?
    My Main Gear
    Mitsu HC5000 (Proj.)
    Marantz SR8001 (AVR)
    Sunfire TGA7200 (AMP)
    Marantz DV7001 (SACD)
    Samsung BD-P1500 Blu-Ray
    LSi 15's (Front)
    LSiC (Center)
    LSiFx (Surrounds)
    DUAL SVS 20-39 CS Plus     (Passive Subs)
    Marantz IS201 I-Pod Dock[/SIZE]
    Panamax M5300EX
    Carada Criterion 106" Brightwhite Screen
    Sunfire TGA 5200 & (4) B&W 605's in the party room
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  • hockeyboy
    hockeyboy Posts: 1,428
    edited November 2007
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    The 15 seems to be working just fine BTW.
    My Main Gear
    Mitsu HC5000 (Proj.)
    Marantz SR8001 (AVR)
    Sunfire TGA7200 (AMP)
    Marantz DV7001 (SACD)
    Samsung BD-P1500 Blu-Ray
    LSi 15's (Front)
    LSiC (Center)
    LSiFx (Surrounds)
    DUAL SVS 20-39 CS Plus     (Passive Subs)
    Marantz IS201 I-Pod Dock[/SIZE]
    Panamax M5300EX
    Carada Criterion 106" Brightwhite Screen
    Sunfire TGA 5200 & (4) B&W 605's in the party room
    · Share on Facebook
  • Shannon W.
    Shannon W. Posts: 568
    edited November 2007
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    Beware: Sunfire= FIRE. LoL I had my Cinema Grand Catch Fire

    DSC00778.jpg

    DSC00779.jpg

    DSC00781.jpg

    DSC00784.jpg

    but after a few weeks back at the shop (Sunfire) I'm now back to this!

    NightRack.jpg

    Shannon "Burning the house down by sunfire"
    50" Samsung Plasma
    Sony STR-DA4ES "use as Pre/amp"
    Pioneer Elite DV-45A DVD Player
    DLO HomeDock Deluxe iPod docking station
    Directv HR20 Sat. Receiver in black
    Sunfire Cinema Grand 7 Signature Amp
    Monster Cable AVS2000
    Monster Cable HTPS 5100 MKII
    Polk LSi 9's Front R/L
    Polk LSiC Center
    Polk LSiFX R/L Surround
    Polk LSi 7's Rear R/L
    SVS PB12-Plus/2
    Velodyne SMS-1
    Sony PS3
    Click Here To View my Rig
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  • hockeyboy
    hockeyboy Posts: 1,428
    edited November 2007
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    It seems to be working okay. I am emailing the Sunfire people right now though. Do you think I should open it up? I am tempted to push the hell out of it for a bit just to see if any problems crop up. The room is finally starting to smell normal again.
    My Main Gear
    Mitsu HC5000 (Proj.)
    Marantz SR8001 (AVR)
    Sunfire TGA7200 (AMP)
    Marantz DV7001 (SACD)
    Samsung BD-P1500 Blu-Ray
    LSi 15's (Front)
    LSiC (Center)
    LSiFx (Surrounds)
    DUAL SVS 20-39 CS Plus     (Passive Subs)
    Marantz IS201 I-Pod Dock[/SIZE]
    Panamax M5300EX
    Carada Criterion 106" Brightwhite Screen
    Sunfire TGA 5200 & (4) B&W 605's in the party room
    · Share on Facebook
  • treitz3
    treitz3 Posts: 20,276
    edited November 2007
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    Hockeyboy, it's apparent that you did not have a catastrophic electrical failure like ShannonW, but I would recommend opening the hood [unless it voids the warrantee] and taking a looksie. With the unit UNPLUGGED, get your nose down in there and take a good whiff until the smell is the strongest. At that location, look for signs of melted solder, burnt colored boards and evidence of a spark, basically anything that doesn't look like it should.

    If you smell something [and it will be a strong, old, burnt metallic/plastic type smell with a strong presence], keep the unit out of action until the unit gets serviced. Do not plug it back in, as you run the risk of further damage.

    If on the other hand you smell nothing, you are good to go. The fact that it's running hot and there is a "smell" associated with a bulb that's out all happening at the same time leads me to believe you should take it out of service now and do exactly what you are doing, contacting Sunfire for repair. If you happen to talk to her, tell Rita I said "Hi".
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • treitz3
    treitz3 Posts: 20,276
    edited November 2007
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    hockeyboy wrote: »
    I am tempted to push the hell out of it for a bit just to see if any problems crop up.
    I would DEFINITELY NOT recommend doing that at this point in time.

    If you do, you run the risk of possibly damaging more than the Sunfire.
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • hockeyboy
    hockeyboy Posts: 1,428
    edited November 2007
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    I used the SF for about an hour at low levels driving the speakers while I played Bioshock. It seems a bit hot, but no smell. I am going to power down completely until I hear back from Sunfire. I thinks its a good idea to look under the hood so may give that a go tomorrow.

    I'll keep you posted and thanks.
    My Main Gear
    Mitsu HC5000 (Proj.)
    Marantz SR8001 (AVR)
    Sunfire TGA7200 (AMP)
    Marantz DV7001 (SACD)
    Samsung BD-P1500 Blu-Ray
    LSi 15's (Front)
    LSiC (Center)
    LSiFx (Surrounds)
    DUAL SVS 20-39 CS Plus     (Passive Subs)
    Marantz IS201 I-Pod Dock[/SIZE]
    Panamax M5300EX
    Carada Criterion 106" Brightwhite Screen
    Sunfire TGA 5200 & (4) B&W 605's in the party room
    · Share on Facebook
  • Shannon W.
    Shannon W. Posts: 568
    edited November 2007
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    PoP the Thing open and take a looksee. It wont hurt anything.

    Shannon
    50" Samsung Plasma
    Sony STR-DA4ES "use as Pre/amp"
    Pioneer Elite DV-45A DVD Player
    DLO HomeDock Deluxe iPod docking station
    Directv HR20 Sat. Receiver in black
    Sunfire Cinema Grand 7 Signature Amp
    Monster Cable AVS2000
    Monster Cable HTPS 5100 MKII
    Polk LSi 9's Front R/L
    Polk LSiC Center
    Polk LSiFX R/L Surround
    Polk LSi 7's Rear R/L
    SVS PB12-Plus/2
    Velodyne SMS-1
    Sony PS3
    Click Here To View my Rig
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  • amulford
    amulford Posts: 5,020
    edited November 2007
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    If it's heating up, your having issues. Get it serviced...
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  • SKsolutions
    SKsolutions Posts: 1,820
    edited November 2007
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    hockeyboy wrote: »
    Sunfire Heating UP . .

    Finally some truth in advertising.:p

    If the unit is running hotter than before you turned it to '11', it's damaged. If you continue to use it, you may damage it further, short it to DC, and fry all the voice coils on your fine speakers.
    -Ignorance is strength -
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  • Shannon W.
    Shannon W. Posts: 568
    edited November 2007
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    How much the AVS2000 is dropping the voltage to the house! ya guys I have anywhere from 125-127v coming it to the house at any given time.

    Shannon "The house of power"
    50" Samsung Plasma
    Sony STR-DA4ES "use as Pre/amp"
    Pioneer Elite DV-45A DVD Player
    DLO HomeDock Deluxe iPod docking station
    Directv HR20 Sat. Receiver in black
    Sunfire Cinema Grand 7 Signature Amp
    Monster Cable AVS2000
    Monster Cable HTPS 5100 MKII
    Polk LSi 9's Front R/L
    Polk LSiC Center
    Polk LSiFX R/L Surround
    Polk LSi 7's Rear R/L
    SVS PB12-Plus/2
    Velodyne SMS-1
    Sony PS3
    Click Here To View my Rig
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  • hockeyboy
    hockeyboy Posts: 1,428
    edited November 2007
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    I have two emails into Sunfire support and no response. I even included a phone number. Man if this was SVS or HK I would have had multiple responses already. If it had been Marantz you would have had a call from a VP on the weekend.

    We can already give Sunfire and F minus so far for customer service.
    My Main Gear
    Mitsu HC5000 (Proj.)
    Marantz SR8001 (AVR)
    Sunfire TGA7200 (AMP)
    Marantz DV7001 (SACD)
    Samsung BD-P1500 Blu-Ray
    LSi 15's (Front)
    LSiC (Center)
    LSiFx (Surrounds)
    DUAL SVS 20-39 CS Plus     (Passive Subs)
    Marantz IS201 I-Pod Dock[/SIZE]
    Panamax M5300EX
    Carada Criterion 106" Brightwhite Screen
    Sunfire TGA 5200 & (4) B&W 605's in the party room
    · Share on Facebook
  • heiney9
    heiney9 Posts: 25,630
    edited November 2007
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    hockeyboy wrote: »
    I have two emails into Sunfire support and no response. I even included a phone number. Man if this was SVS or HK I would have had multiple responses already. If it had been Marantz you would have had a call from a VP on the weekend.

    We can already give Sunfire and F minus so far for customer service.

    Sunfire is no more, so it doesn't surprise me they are slow to non-existent on the CS front.......good luck

    H9
    "Appreciation of audio is a completely subjective human experience. Measurements can provide a measure of insight, but are no substitute for human judgment. Why are we looking to reduce a subjective experience to objective criteria anyway? The subtleties of music and audio reproduction are for those who appreciate it. Differentiation by numbers is for those who do not".--Nelson Pass Pass Labs XA25 | EE Avant Pre | Holo Audio Cyan 2 Dac | MIT Shotgun S1 | Puritan Audio PSM136 Pwr Condtioner & Classic PC's | Legend L600 | Roon Nucleus 1 w/LPS - Tubes add soul!
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  • Shannon W.
    Shannon W. Posts: 568
    edited November 2007
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    heiney9 wrote: »
    Sunfire is no more, so it doesn't surprise me they are slow to non-existent on the CS front.......good luck

    H9

    Thats funny! Because I just got my Amp back from Sunfire. So that they are no more is untrue!


    As for talking to them you need to call and stop e-mailing them. That is the only way to get talk to them when you have a problem and giving them a "F" in customer service is funny because your being lazy by just E-Mailing them.. LoL
    Shannon
    50" Samsung Plasma
    Sony STR-DA4ES "use as Pre/amp"
    Pioneer Elite DV-45A DVD Player
    DLO HomeDock Deluxe iPod docking station
    Directv HR20 Sat. Receiver in black
    Sunfire Cinema Grand 7 Signature Amp
    Monster Cable AVS2000
    Monster Cable HTPS 5100 MKII
    Polk LSi 9's Front R/L
    Polk LSiC Center
    Polk LSiFX R/L Surround
    Polk LSi 7's Rear R/L
    SVS PB12-Plus/2
    Velodyne SMS-1
    Sony PS3
    Click Here To View my Rig
    · Share on Facebook
  • treitz3
    treitz3 Posts: 20,276
    edited November 2007
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    heiney9 wrote: »
    Sunfire is no more....
    Huh? Don't think so, unless you have inside info. you'd like to share.
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
    · Share on Facebook
  • PolkWannabie
    PolkWannabie Posts: 2,763
    edited November 2007
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    hockeyboy wrote: »
    I have two emails into Sunfire support and no response. I even included a phone number. Man if this was SVS or HK I would have had multiple responses already. If it had been Marantz you would have had a call from a VP on the weekend.

    We can already give Sunfire and F minus so far for customer service.
    Emails ? ... Try calling ...
    Rick
    HT+ Sunfire TG IV, Dual CG Sig II's, CinePro 1K2, Oppo 981, Audio Technica PL120, Polk SRT's & F/X1000's, Samsung 71" DLP
    · Share on Facebook
  • heiney9
    heiney9 Posts: 25,630
    edited November 2007
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    treitz3 wrote: »
    Huh? Don't think so, unless you have inside info. you'd like to share.

    Sorry guys, must be thinking of something else..........carry on.
    "Appreciation of audio is a completely subjective human experience. Measurements can provide a measure of insight, but are no substitute for human judgment. Why are we looking to reduce a subjective experience to objective criteria anyway? The subtleties of music and audio reproduction are for those who appreciate it. Differentiation by numbers is for those who do not".--Nelson Pass Pass Labs XA25 | EE Avant Pre | Holo Audio Cyan 2 Dac | MIT Shotgun S1 | Puritan Audio PSM136 Pwr Condtioner & Classic PC's | Legend L600 | Roon Nucleus 1 w/LPS - Tubes add soul!
    · Share on Facebook
  • hockeyboy
    hockeyboy Posts: 1,428
    edited November 2007
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    Yah I will call. Just think it's reasonable to expect a response to an email using thier "contact us" link. Anyway I am not too sure I am even worried anymore. My girlfriend thinks the burning smell was coming from my gas fireplace which had been run at length that day for the first time. I need to crack that thing open and call Sunfire if there is a problem.

    The Marantz story is true. I have emailed them twice on different weekends and got responses in less than an hour, and a tech called me in less than two. That is what I give an A in customer service!:D
    My Main Gear
    Mitsu HC5000 (Proj.)
    Marantz SR8001 (AVR)
    Sunfire TGA7200 (AMP)
    Marantz DV7001 (SACD)
    Samsung BD-P1500 Blu-Ray
    LSi 15's (Front)
    LSiC (Center)
    LSiFx (Surrounds)
    DUAL SVS 20-39 CS Plus     (Passive Subs)
    Marantz IS201 I-Pod Dock[/SIZE]
    Panamax M5300EX
    Carada Criterion 106" Brightwhite Screen
    Sunfire TGA 5200 & (4) B&W 605's in the party room
    · Share on Facebook
  • hockeyboy
    hockeyboy Posts: 1,428
    edited April 2008
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    5 Months Later...

    My Sunfire was working terrific since this whole event. It has since however completely petered out. It won't even power on, and will blow any new fuse that get's put in. Bummer since it's only a bit more than a year old. I CALLED customer service between 9 and 5 and spoke with a technician who advised me to send it in for repair. Now we can really judge thier service by return time. In the mean time, I have hooked up my speaks to my Marantz which surprisingly drives them nicely. The biggest problem at the moment is I had to completely sacrifice my subs in this configuration.
    My Main Gear
    Mitsu HC5000 (Proj.)
    Marantz SR8001 (AVR)
    Sunfire TGA7200 (AMP)
    Marantz DV7001 (SACD)
    Samsung BD-P1500 Blu-Ray
    LSi 15's (Front)
    LSiC (Center)
    LSiFx (Surrounds)
    DUAL SVS 20-39 CS Plus     (Passive Subs)
    Marantz IS201 I-Pod Dock[/SIZE]
    Panamax M5300EX
    Carada Criterion 106" Brightwhite Screen
    Sunfire TGA 5200 & (4) B&W 605's in the party room
    · Share on Facebook