PSW505 no power

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aviz
aviz Posts: 2
edited April 2013 in Troubleshooting
Hello!

My PSW505 worked for about a year without problems.
Last weekend the power light went off and the sub stopped working.

I checked on the site that it might connected to blown fuse, but it's not the case, i took the fuse out and it looks fine.
I would like to add that i purchased the PSW505 subwoofer when i was in the states, but now i am located in Israel. is my guarantee covered by the local Polk Audio representative ?


What do i do next ?
Post edited by aviz on
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  • [Deleted User]
    [Deleted User] Posts: 7,598
    edited January 2013
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    Hello aviz,
    Welcome to Polk's forum, I'm sorry there's a problem with the sub. It would be best to contact Polk's CS department tomorrow either via telephone at 1-800-377-7655 or by email at polkcs@polkaudio.com. I'm sure they can be of help solving the problem.
    Regards, Ken
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  • aviz
    aviz Posts: 2
    edited January 2013
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    Strange... polkcs@polkaudio.com are not answering my email....

    I will try the phone, but it's very disappointing to get no answer to email from such company.
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  • Phiremedic
    Phiremedic Posts: 1
    edited April 2013
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    My Psw505 just did the same thing. What was the reason yours went out. Same circumstances with mine except i live in US. No power. Fuse is fine. Tried plugging it into a if fervent outlet. No change.
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  • born2ron
    born2ron Posts: 2
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    Same thing just happened to mine. I replaced the fuse but that didn't correct the problem. I sent an email to Polk but have not received a response. Very disappointing for what is supposed to be a reputable company.
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  • la1001
    la1001 Posts: 1
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    Same with mine. No 57 volt on connector. Anyone fixed this problem
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  • scbpa
    scbpa Posts: 1
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    Same here. I have no power on my PSW505. No answers yet?
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  • skipshot12
    skipshot12 Posts: 2,127
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    Wow, what the hey's happening here?
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  • HzTweaker
    HzTweaker Posts: 1,103
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    AI?
    2ch rig: Speakers: Magnepan LRS w/Magna Riser stands Preamplifier: Parasound P5 DAC: Fiio K13 Amplifier: Parasound A23 CDP: Pioneer DV-563A Cables: Wireworld Equinox 7 XLR ICs, Wireworld Ultraviolet 7 USB, AudioQuest Q2s, AudioQuest NRG X(preamp)

    Standby: LSi9s with VR3's Fortress mods
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  • skipshot12
    skipshot12 Posts: 2,127
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    Dang... I still haven't gotten this AI stuff down.
    So hard for this "old guy" to distinguish.
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