PSW505 no power

aviz · January 2013

Hello!

My PSW505 worked for about a year without problems.
Last weekend the power light went off and the sub stopped working.

I checked on the site that it might connected to blown fuse, but it's not the case, i took the fuse out and it looks fine.
I would like to add that i purchased the PSW505 subwoofer when i was in the states, but now i am located in Israel. is my guarantee covered by the local Polk Audio representative ?

What do i do next ?

[Deleted User] · January 2013

Hello aviz,
Welcome to Polk's forum, I'm sorry there's a problem with the sub. It would be best to contact Polk's CS department tomorrow either via telephone at 1-800-377-7655 or by email at polkcs@polkaudio.com. I'm sure they can be of help solving the problem.
Regards, Ken

aviz · January 2013

Strange... polkcs@polkaudio.com are not answering my email....

I will try the phone, but it's very disappointing to get no answer to email from such company.

Phiremedic · April 2013

My Psw505 just did the same thing. What was the reason yours went out. Same circumstances with mine except i live in US. No power. Fuse is fine. Tried plugging it into a if fervent outlet. No change.

born2ron · February 2020

Same thing just happened to mine. I replaced the fuse but that didn't correct the problem. I sent an email to Polk but have not received a response. Very disappointing for what is supposed to be a reputable company.