Death to The Music Room....

nooshinjohn · February 9

I cannot recommend doing business with them any longer. They DEEPLY lowball you when you sell them gear and then forget all about the mass profits they made on you when you are looking to buy something from them, They offer to stand behind a purchase, yes... but the reality is that it is all about max profits on used gear and lack of any sort of support or consideration going forward.

They are nothing more than a pawnshop for audio gear and I am done with them.

treitz3 · February 9

What did you try to sell?

Tom

audioluvr · February 9

Welcome to Capitalism.

nooshinjohn · February 9

audioluvr wrote: »

Welcome to Capitalism.

I sold them my Simaudio 680d... they made a 15 to 1800 dollar profit on it and then told me to pound sand when I asked for a break on a used power cord. They looked in their computer and said "nope we get that price all day so nope, take a hike". That is not capitalism. That is them doing exactly the opposite of what their ethos claimed when they started

billbillw · February 9

Sorry, but do you think any other new/used dealer is any better? They are one of the best I've dealt with. They need profits to keep the doors open and pay staff.

heiney9 · February 10

No different than a car dealership. You can trade your car for less hassle and many times less $$$ than if you sell private. Capitalism is getting as much as you can. Someone thought it was worth it. Why didn't you sell on your own?

heiney9 · February 10

I read their FAQ and nowhere does it say if they make a big profit on your item they will discount the next item you buy. They worked a little bit with me on some MIT cables I bought. Generally they are higher than most private sales. But they usually have top quality gear and s solid reputation.

VR3 · February 10

this is very very normal John

TMR takes on your used gear and provides a warranty behind it and will fix gear at their cost

No different than trading a car in really.

I do agree their direct purchase price is super low and their consignment borders on unreasonable

but you pay for convenience!

audioluvr · February 10

heiney9 wrote: »

No different than a car dealership. You can trade your car for less hassle and many times less $$$ than if you sell private. Capitalism is getting as much as you can...

I hate car dealerships. I've often said my last day on Earth will be test driving a fast car with the most obnoxious car salesman.

audioluvr · February 10

nooshinjohn wrote: »

audioluvr wrote: »

Welcome to Capitalism.

I sold them my Simaudio 680d... they made a 15 to 1800 dollar profit on it and then told me to pound sand when I asked for a break on a used power cord. They looked in their computer and said "nope we get that price all day so nope, take a hike". That is not capitalism. That is them doing exactly the opposite of what their ethos claimed when they started

I feel for you. This world has not changed for the better.

xschop · February 10

I take it your review wasn't glowing.

sucks2beme · February 10

90% of the stores went under. Hifi stores are mostly just hanging on.
Like it or not, they're doing what they have to do to stay open.
It's a shame that it has come to that. Try finding a record store.
They are gone as well.

mantis · February 10

Sorry about your situation there man, that kinda sucks from your point of view. With buying used, the best you can do is make an offer and if they are good with it great if not, walk away.

I'm finding it difficult to really comment on your situation. I hear you on your stance, and for the most part agree with it. It would be nice to get a nice deal on a power cord when you took a slight bath on your trade in item and they made a nice profit off it. It's really not about that as when I trade in a car at the dealership, they always make a nice profit on my cars due to the way I take care of them. I don't also expect them to cater to me either as this is business and I can always walk out the door without purchasing. It's in their hands to allow you to wheel and deal. Numbers are numbers and if they feel your deal doesn't work for them, It's ok to walk and never shop with them again. I'm with you on that man.

But also understand business is business and numbers are numbers, we all have to make certain numbers to stay in business and if we don't we go out of business. Even making small dealers less profitable can really hurt over time especially how things are today.

Sorry about your experience man.

Toolfan66 · February 10

sucks2beme wrote: »

90% of the stores went under. Hifi stores are mostly just hanging on.
Like it or not, they're doing what they have to do to stay open.
It's a shame that it has come to that. Try finding a record store.
They are gone as well.

TMR is in my backyard so to speak, and so is Aural HiFi, Listen Up, along with a couple others. And as far as record stores, there are many to choose from around the denver area, Twist n Shout, Angelo’s, Wax Trax Records, Sold Out Records, many to choose from. It’s not dead in Colorado..

invalid · February 10

It depends on what you are buying from the music room, if you can barter or not with them. I bought a power supply for my preamp, and was able to get the price lowered, but it was manufactured from a small company in Canada. If you are trying to barter with them on popular mainstream stuff not so much.

VR3 · February 10

Tmr only owns a small percentage of their gear. Majority is consignment... They are more willing to lower the price if they have owned it a while but with consignment gear their contract is to lower it 1% per week until it sells. (atleast my understanding)

pitdogg2 · February 10

Make you wonder how badly DK's family got hosed on his gear.

Emlyn · February 10

They're quite up front with how they operate, including their consignment operation which has a base of 35% including the testing and marketing services they offer, a rewards program, and a make an offer function on Ebay. Ebay approval rating, which is the only experience I have with them, is 99.9% positive.

Their business seems to have been booming the last few years. They also appear to ship to the international market which may increase the competition when new audio costs far more than in the US.

https://tmraudio.com/consign-with-tmr/

Emlyn · February 10

pitdogg2 wrote: »

Make you wonder how badly DK's family got hosed on his gear.

Estate sales are apparently a part of their function, according to their website. In a lot of cases family members aren't going to know what audio gear is worth or value it nearly as much as the departed. Selling a bunch of stuff quickly and painlessly has a value in itself, unfortunately.

Toolfan66 · February 10

I sold my VPI TT through them on consignment with no issues, I actually preferred going through them, and not dealing with the riff raff of CL, and FB Market Place.

Toolfan66 · February 10

pitdogg2 wrote: »

Make you wonder how badly DK's family got hosed on his gear.

I don’t think we ever saw his 1.2tl’s or SDA SRS’s see the light of day. I wonder where they landed..

VR3 · February 10

Toolfan66 wrote: »

pitdogg2 wrote: »

Make you wonder how badly DK's family got hosed on his gear.

I don’t think we ever saw his 1.2tl’s or SDA SRS’s see the light of day. I wonder where they landed..

they were sold on craigslist unfortunately

HzTweaker · February 11

VR3 wrote: »

Toolfan66 wrote: »

pitdogg2 wrote: »

Make you wonder how badly DK's family got hosed on his gear.

I don’t think we ever saw his 1.2tl’s or SDA SRS’s see the light of day. I wonder where they landed..

they were sold on craigslist unfortunately

NOT Awesome.

displayname · February 11

I truly don’t see the issue here. You don’t go to TMR because they offer you top dollar. And as others have said, they need to keep the doors open. They run a high volume shop in a very expensive state. Sometimes you can get some great deals. Sometimes you don’t. If the deal doesn’t make sense, don’t do it.

I was really expecting some sort of issue with a product you received or sent in. Not a complaint about getting a discount on a popular product just because you have a preexisting relationship. If you feel you can get a better deal elsewhere, hunt it down. If you feel they have an item overpriced… just wait. They have a pretty systematic method of discounting items as they sit on the shelf.

I will also that I’ve had items that they only offered consignment on, and I felt the deal didn’t make sense. But offer the same item as a trade in towards new, and suddenly the deal makes a lot more sense.

Emlyn · February 11

Behind the scenes...

https://www.youtube.com/watch?v=7YrT-mtGhBM

motorstereo · February 11

Thread title is a bit on the harsh side; no?? A quick analogy; using my local auto dealer whom I've bought 5 brand new vehicles from. I get good service there but I wouldn't say they bend over backwards giving me great deals on parts and service because I've spent over $160k there. If I didn't like how I'm being treated I'd just go somewhere else for my next new vehicle purchase with no fanfare.
FWIW I've never dealt with TMR but I would if they have something I want as their reviews are positive for the most part.

Upstatemax · February 11

mantis wrote: »

Sorry about your situation there man, that kinda sucks from your point of view. With
I'm finding it difficult to really comment on your situation. I hear you on your stance, and for the most part agree with it. It would be nice to get a nice deal on a power cord when you took a slight bath on your trade in item and they made a nice profit off it.

My issue with this, we have zero idea what their actual profits are.

Unless you get a peak at their books, know their operating costs, know what they paid someone to go through the equipment (test it, clean it up, make any repairs...), you have no idea what their "profits" are.

They have rent/loan payments, utilities, IT costs, payroll, taxes, consumables, equipment, maintenance/repairs...

None of that is cheap, and at the end of the day when you work with them, you're buying their services.

For me, if one of my customers is nickel and diming me and in the end, I'm not making a realistic profit off of them, I'll happily tell them to go elsewhere. I don't work for free.

VR3 · February 11

Operating a brick and mortar is incredibly expensive

displayname · February 11

VR3 wrote: »

Operating a brick and mortar is incredibly expensive

And again, in Colorado. It's not like they are running this shop out of warehouse the boonies in Nebraska. They are a full scale shop, with demo rooms, in a suburb of Denver. It's less than California and NYC... but hardly an affordable area.

Emlyn · February 11

VR3 wrote: »

Operating a brick and mortar is incredibly expensive

Yep. And an old school B&M audio store wouldn't carry anywhere near as much high-end inventory like they do or employ their own service techs to refresh or repair equipment.

motorhead43026 · February 11

My takeaway from this is the OP left money all over the table and feels they (TMR) owes them.

There is no situation in life where this theme should apply.

With all due respect,

The End

Death to The Music Room....

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