signa s2 subwoofer won't stay powered on

Hey, guys! Guess why I’m here.

Super disappointed that you didn’t get an answer.

I'm gathering.

Seems kind of pointless to have a section dedicated to troubleshooting if the common response is just "Call customer service". Thanks for reminding of the number, though.

An update since I hate stumbling on old posts where people say they have problems and you never learn of a possible resolution to the issue.

So the reason I came here was when I would plug my subwoofer in, the power light would turn on for like a second and then shut off. I did the unplug-wait 30 seconds-replug thing. I tried plugging it into different outlets. I did all kinds of silly things.

Finally I wondered if perhaps it was getting a shutdown command from the soundbar for some reason or other and so I powered down and unplugged the soundbar for 30 seconds or so. When I plugged it back in I got my bass back.

This is fantastic news because after happily using this setup for a few days I went ahead and tossed all the packing material and was not looking forward to having to source a bunch of packaging to send it in for service.

EffingBass your awesome just tried that and it worked like a dream and here I was thinking it broke, I was about to be p off.

My signa s 2 sound bar power not on but sub power on, I check the power cord and found ok. Please help me

@Chucks,
Hello, welcome to the Polk forum. I know one of the things that's always recommended as a first step is to do a thorough reset. To do this you unplug the AC power cord and leave it unplugged for at least 15 minutes. Then reconnect and see if it comes on, you might have to repeat this procedure four or five times to get an effective reset.

@EffingBass thanks a bunch. Unplugged both of them for one minute. Turned them on and I had bass again. Thanks