signa s2 subwoofer won't stay powered on

meltet

I have an S2 Soundbar with subwoofer. Sub will not stay powered on.
I have disconnected it, changed power source. The green power light flashed for about a30 secs or so then goes out.
Soundbar itself is powered on.
Any ideas?

roaddog767

I'm having the same issue. Did you ever sort that issue out?

EffingBass

Hey, guys! Guess why I’m here.

Super disappointed that you didn’t get an answer.

SeleniumFalcon

The best way to get help is to telephone 1-800-377-7655 and follow the prompts to soundbar assistance.

EffingBass

I'm gathering.

Seems kind of pointless to have a section dedicated to troubleshooting if the common response is just "Call customer service". Thanks for reminding of the number, though.

SeleniumFalcon

You're welcome.

EffingBass

An update since I hate stumbling on old posts where people say they have problems and you never learn of a possible resolution to the issue.

So the reason I came here was when I would plug my subwoofer in, the power light would turn on for like a second and then shut off. I did the unplug-wait 30 seconds-replug thing. I tried plugging it into different outlets. I did all kinds of silly things.

Finally I wondered if perhaps it was getting a shutdown command from the soundbar for some reason or other and so I powered down and unplugged the soundbar for 30 seconds or so. When I plugged it back in I got my bass back.

This is fantastic news because after happily using this setup for a few days I went ahead and tossed all the packing material and was not looking forward to having to source a bunch of packaging to send it in for service.

SeleniumFalcon

Thanks for posting your solution, I'm sure it will help other owners.

Asmer

EffingBass your awesome just tried that and it worked like a dream and here I was thinking it broke, I was about to be p off.

aidang06

For EffingBass:
I’ve been dealing with that same issue for MONTHS and couldn’t fix it. I wish I could hug you right now.