HTS 10 flashing red light, requires power cycle to correct

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ajs123
ajs123 Posts: 2
in Subwoofer Hookup & Bass Management
I have an HTS 10 connected to a Denon receiver via LFE and 12V control. Often (every couple of days), with the receiver on the HTS 10 will have a flashing red power light and no sound. Unplugging the power cable, waiting 10 seconds or so for the light to go out, and re-applying power fixes it.

Any ideas? Someone posted a similar question in Troubleshooting back in July but there was no answer.

Thanks!
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Comments

  • Splootcrate
    Splootcrate Posts: 1
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    Did you ever find a fix? You said you are using the 12V control but I was under the impression Denon doesn't have 12V DC out on their receivers. Insane since Polk is owned by the same parent company. My current amp doesn't have one and they seem to be less common than the user manual claims! Why can't we just have an on switch? Currently seeking a workaround.
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  • gilbert0107
    gilbert0107 Posts: 3
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    I have polk audio sub hts 10 when power up it is blinking red and no sound.can somebody help me to solve this issue please
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  • gilbert0107
    gilbert0107 Posts: 3
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    Is any polk audio service center in the Philippines?
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  • SeleniumFalcon
    SeleniumFalcon Posts: 4,358
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    Hello,
    Welcome to the Polk forum. I'll ask a friend at Polk for a service center recommendation.
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  • ajs123
    ajs123 Posts: 2
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    I had this problem, occurring intermittently and requiring a power cycle to clear. I called customer service and they sent me a new main board. This was during Covid and there were shortages so it came months later but it did come and the problem never re-occurred!
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  • SeleniumFalcon
    SeleniumFalcon Posts: 4,358
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    It is recommended that you contact:


    https://www.powertrip.com.ph/index.html

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