Magnifi Mini loses connection with sub

I recently purchased a Magnifi Mini. I have been super happy with it but recently noticed that after about 30 minutes of operation, the sub will drop connection with the soundbar.

When I try the manual sync process, it is not successful. However, I am able to get them to sync by unplugging both the soundbar and sub but this is obviously incredibly annoying and has been happening more frequently. Does anyone have a solution for this or recommendations?

Comments

  • KennethSwaugerKennethSwauger Moderator Posts: 6,693
    Hello,
    I recommend checking with Polk's customer support line at: 1-800-377-7655 follow the prompts for soundbar assistance. I'm sure they can help.
    "And the house you live in will never fall down
    If you pity the stranger who stands at your gate" G.Lightfoot
  • LipeboneLipebone Posts: 1
    edited May 28
    hi, did you can solve the problem?
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