About the boom mic?

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Kiwii
Kiwii Posts: 2
edited July 2014 in Headphones
So I just got my 4 Shot headset on Saturday and I registered it yesterday. I was wondering is that all I have to do because I'm thinking to myself like "it can't be that simple". Please and thank you for a response.
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  • [Deleted User]
    [Deleted User] Posts: 7,598
    edited July 2014
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    Hello,
    Welcome to Polk's forum. You have done all you need to do, the rest happens automatically a replacement microphone will be sent to you as quickly as possible.
    Best regards, Ken
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  • Kiwii
    Kiwii Posts: 2
    edited July 2014
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    Okay so i got the boom mic today and tried it out but there is this echo that cannot go away after everything i tried it will not leave.
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  • [Deleted User]
    [Deleted User] Posts: 7,598
    edited July 2014
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    Hello,
    I'm checking with Polk's CS about this.
    Ken
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  • [Deleted User]
    [Deleted User] Posts: 7,598
    edited July 2014
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    Hello,
    The recommendations from the QA guys is to re-download the controller firmware and to reduce the headphone gain. I hope this is helpful.
    Regards, Ken
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  • Versheht
    Versheht Posts: 2
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    I've just bought polk 4 shots via amazon, but I'm not a resident of US and i was wondering if I would be able to get the boom mic or is it just for US citizens. Ah and there is one more problem, there ain't any officially polk 4 shot sale on in my country (Poland Europe)
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  • [Deleted User]
    [Deleted User] Posts: 7,598
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    Hello,
    Zapraszamy! It would be best to send Polk CS an email to polkcs@polkaudio.com and give them your address for the microphone.
    Cheers, Ken
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  • Versheht
    Versheht Posts: 2
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    Great! Thanks for the info I'm glad to hear it :), so I will just wait patiently for my delivery from amazon and then I'll send and an e-mail to Polk CS.
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  • [Deleted User]
    [Deleted User] Posts: 7,598
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    That would be a good idea.
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