RT12 RE0185-1 speaker rubs center post

rhalprin
rhalprin Posts: 1
edited July 2004 in Troubleshooting
I have an RT12 speaker. One of the speakers inside the unit (RE0185-1) does not operate cleanly. When the speaker moved in and out it rubs against the center post. If I were to guess - it appears out of alignment. The sound is tinny, rubbing (and quite obvious).
What are my options to correct?
Thank you
Rich
RAH4539@yahoo.com
Post edited by rhalprin on
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Comments

  • RuSsMaN
    RuSsMaN Posts: 17,987
    edited July 2004
    Call Polk CS, and order a replacement driver:

    Customer Service by Phone
    Monday - Friday, 8:30 AM - 6:00 PM Eastern (US) Time
    From the US and Canada call (800) 377-7655
    From outside of the US and Canada call (410) 358-3600

    Customer Service Reps:

    Ken Swauger - extension 891
    Lauren Schmidt - extension 410
    Kim Jasper (Car Stereo Specialist) - extension 208
    Helen Yarbor (to order parts) - extension 324 (Tell Helen you are a Club Polk member for special pricing and expedited delivery)
    Check your lips at the door woman. Shake your hips like battleships. Yeah, all the white girls trip when I sing at Sunday service.
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited July 2004
    Hello Rich,
    Thanks for posting on the Forum, the replacement driver is part number BD0719-W, which we have in stock. The Club Polk price is $60.00 each, some states require sales tax and you would receive free UPS second day shipping (assuming you are a resident of the continential U.S.). You may telephone us at 1-800-377-7655 and mention the Club Polk membership for the reduced price, you can use a Visa or Master Card for payment, or send us a money order to Polk Audio, 5601 Metro Drive, Baltimore, MD. 21215 attention: parts.
    Regards, Ken
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