Need replacement Driver for RT12

indyheel
indyheel Posts: 2
edited March 2010 in Troubleshooting
I emailed Polk's customer support almost a week ago and still haven't heard back. I have a RT12 driver that "seems" to work fine while playing music (ipod, CD, etc.). But when I play a DVD or Blu-ray, the driver distorts bad during background noise/music. I emailed Polk for a replacement driver and explained my problem but no help yet. Anyone have any ideas where I can get anew driver? By the way since this problem started I've replaced my Receiver and Blu-ray player. Plus I've swapped speaker wires, same issue.
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Comments

  • Underworld54
    Underworld54 Posts: 43
    edited March 2010
    You're better off calling them. Use the number that's located on the top right corner of this webpage. Good luck and welcome to Club Polk! :)
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  • indyheel
    indyheel Posts: 2
    edited March 2010
    thanks
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  • wutadumsn23
    wutadumsn23 Posts: 3,702
    edited March 2010
    Underworld54 wrote: »
    You're better off calling them. Use the number that's located on the top right corner of this webpage. Good luck and welcome to Club Polk! :)


    +1, calling is way better than E-mailing, there is a pretty slow turnaround on E-mails due to the amount they get I'm sure. Good luck, Polk will take care of you. Welcome to Club Polk, and make sure you tell them you are a member of Club Polk and I think shipping is free?

    -Jeff
    HT Rig
    Receiver- Onkyo TX-SR806
    Mains- Polk Audio Monitor 70
    Center- Polk Audio CS2
    Surrounds- Polk Audio TSi 500's :D
    Sub- Polk Audio PSW125
    Retired- Polk Audio Monitor 40's
    T.V.- 60" Sony SXRD KDS-60A2000 LCoS
    Blu-Ray- 80 GB PS3


    2 CH rig (in progress)
    Polk Audio Monitor 10A's :cool:

    It's not that I'm insensitive, I just don't care.. :D
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