one of my RTi A3a sounds off

dfn
dfn Posts: 5
edited February 2010 in Troubleshooting
I use RTi A3s as my fronts. One of them sounds off. The sound is very "thin" when compared to the other speaker. I verified this both by listening to CDs and doing a channel level test on my receiver (Denon 890).

I then switched the speaker wires just to see if it was my receiver. It wasn't - no matter which wire or receiver output I used, it was always the same speaker that sounded off (thin/narrow sound).

Where can I find a place to fix this for me? It is still under warranty, I bought it about 2 months ago. Can't find a list of authorized dealers on the official polk site. I live in Calgary, Canada, and their 866 number doesn't work for me.
Post edited by dfn on

Comments

  • wutadumsn23
    wutadumsn23 Posts: 3,702
    edited February 2010
    They have an International number that may work for you, I will post it below. Hopefully they will get you fixed up. If not, maybe some of our other Canadian members can point you in the right direction on a repair facility. Good luck.

    -Jeff

    International +1-410-358-3600
    HT Rig
    Receiver- Onkyo TX-SR806
    Mains- Polk Audio Monitor 70
    Center- Polk Audio CS2
    Surrounds- Polk Audio TSi 500's :D
    Sub- Polk Audio PSW125
    Retired- Polk Audio Monitor 40's
    T.V.- 60" Sony SXRD KDS-60A2000 LCoS
    Blu-Ray- 80 GB PS3


    2 CH rig (in progress)
    Polk Audio Monitor 10A's :cool:

    It's not that I'm insensitive, I just don't care.. :D