COMCAST Rant~

TNRabbit
TNRabbit Posts: 2,168
edited February 2010 in The Clubhouse
COMCAST bastirdz suk donkey dix! I scheduled an appointment for them to replace a bad DVR for "between 2 and 5 pm" today & they brought the WRONG FIRKIN BOX!!!!!!!!!!!!

So the guy says "You'll have to schedule another appointment"

AAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH~~~~~~~~~~~~~~~~~~~~~~~~~~~~:mad::mad::mad::mad::mad::mad:
TNRabbit
NO Polk Audio Equipment :eek:
Sunfire TG-IV
Ashly 1001 Active Crossover
Rane PEQ-15 Parametric Equalizers x 2
Sunfire Cinema Grand Signature Seven
Carver AL-III Speakers
Klipsch RT-12d Subwoofer
Post edited by TNRabbit on
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Comments

  • concealer404
    concealer404 Posts: 7,440
    edited February 2010
    Two words:

    U
    Verse
    I don't read the newsssspaperssss because dey aaaallllllllll...... have ugly print.

    Living Room: B&K Reference 5 S2 / Parasound HCA-1000A / Emotiva XDA-2 / Pioneer BDP-51FD / Paradigm 11se MKiii

    Desk: Schiit Magni 2 Uber / Schiit Modi 2 Uber / ISK HD9999

    Office: Schiit Magni 2 Uber / Schiit Modi 2 Uber / Dynaco SCA-80Q / Paradigm Legend V.3

    HT: Denon AVR-X3400H / Sony UBP-X700 / RT16 / CS350LS / RT7 / SVS PB1000
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  • bigaudiofanatic
    bigaudiofanatic Posts: 4,415
    edited February 2010
    Well go with directv or fios and be done with it.
    HT setup
    Panasonic 50" TH-50PZ80U
    Denon DBP-1610
    Monster HTS 1650
    Carver A400X :cool:
    MIT Exp 3 Speaker Wire
    Kef 104/2
    URC MX-780 Remote
    Sonos Play 1

    Living Room
    63 inch Samsung PN63C800YF
    Polk Surroundbar 3000
    Samsung BD-C7900
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  • Danny Tse
    Danny Tse Posts: 5,206
    edited February 2010
    concealer404 wrote: »
    Two words:

    U
    Verse

    Agree....I am dumping Comcast and going with AT&T and its bundled package. Save me about $40.00 a month. That's almost $500.00 a year :eek:
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  • hearingimpared
    hearingimpared Posts: 21,137
    edited February 2010
    Fios down here with the same perks cost almost double. I love Comcast but I have run into the same problem with them bringing the wrong replacement. Was the tech a Comcast employee or a contractor?
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  • BlueFox
    BlueFox Posts: 15,251
    edited February 2010
    concealer404 wrote: »
    Two words:

    U
    Verse


    How is it?

    I just got a mail today from ATT saying I am in the U-verse area. It certainly seems better that Comcast. The drawback is I just signed up for another 3 year term with Tivo, and ATT throws in a DVR with U-verse. But, I hate Comcast, and I might be able to use the Tivo on another TV.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
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  • Polk addict
    Polk addict Posts: 558
    edited February 2010
    At least they didn't cut the wire that was running right out of your wall- the one that's two years older than you are...

    Only thing that sucks about Comcast is that they have no customer service...
    Chiranth
    hoosier21 wrote:
    Cobra + SDA's = dead amps laying all around.
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  • ryanjoachim
    ryanjoachim Posts: 2,046
    edited February 2010
    TNRabbit wrote: »
    COMCAST bastirdz suk donkey dix! I scheduled an appointment for them to replace a bad DVR for "between 2 and 5 pm" today & they brought the WRONG FIRKIN BOX!!!!!!!!!!!!

    So the guy says "You'll have to schedule another appointment"

    AAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH~~~~~~~~~~~~~~~~~~~~~~~~~~~~:mad::mad::mad::mad::mad::mad:

    A little more grammar, and a lot less caps will give you a much longer life expectancy!

    Chances are the guy who came to your house was a contracted technician, and not an actual Comcast employee. It's still stupid that he screwed up, but it's much less likely to happen with actual Comcast techs. Hopefully FIOS gets to my neighborhood soon...I got the letter saying it was available, but so far both online and on the phone no one seems to be able to confirm that...

    GIVE ME FIOS OR GIVE ME DEATH! I really want to ditch my seedbox already.
    MrNightly wrote: »
    "Dr Dunn admitted that his research could also be interpreted as evidence that women are shallower than men. He said: "Let's face it - there's evidence to support it."
    mystik610 wrote: »
    Best Buy is for people who don't know any better. Magnolia is for people who don't know any better and have more money to spend.
    My System:


    TV: SAMSUNG UN55B7000 55" 1080p LED HDTV
    HTPC: Chromecast w/ Plex Media Server. Media streamed from Media Server.
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  • hearingimpared
    hearingimpared Posts: 21,137
    edited February 2010
    Polk addict wrote: »
    At least they didn't cut the wire that was running right out of your wall- the one that's two years older than you are...

    Only thing that sucks about Comcast is that they have no customer service...

    Their customer service center here in Delaware is really quite good.
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  • danger boy
    danger boy Posts: 15,722
    edited February 2010
    I know DVR's aren't cheap.. but with that said, you would think a cable TV installer would carry more than one cable box with them, right? or have extra one of each. Maybe I don't know how install techs work if they are contracted...

    I had something similar happen to me with Comcast. DVR just didn't work.. so even though I didn't have to schedule another appointment, the installer had to return the next day to install the box. Happy since, but the box is a little buggy taking commands from the remote. IS the firmware ever updated on these things once they install it in your home? Just asking.
    PolkFest 2012, who's going>?
    Vancouver, Canada Sept 30th, 2012 - Madonna concert :cheesygrin:
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  • wayne3burk
    wayne3burk Posts: 939
    edited February 2010
    Can't wait till Fios gets to my hamlet....
    Yamaha RX-V2700, EMI 711As (front), RCA K-16 (rear), Magnavox Console (Center & TV Stand), Sony SMP-N200 media streamer, Dual 1249 TT =--- Sharp Aquas 60" LCD tellie
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  • hearingimpared
    hearingimpared Posts: 21,137
    edited February 2010
    danger boy wrote: »
    I know DVR's aren't cheap.. but with that said, you would think a cable TV installer would carry more than one cable box with them, right? or have extra one of each. Maybe I don't know how install techs work if they are contracted...

    I had something similar happen to me with Comcast. DVR just didn't work.. so even though I didn't have to schedule another appointment, the installer had to return the next day to install the box. Happy since, but the box is a little buggy taking commands from the remote. IS the firmware ever updated on these things once they install it in your home? Just asking.

    Yes Al they do automatic updates several times a year. I would call Comcast and tell them your problem. It soundes like they need to reset the DVR.
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  • mantis
    mantis Posts: 17,189
    edited February 2010
    concealer404 wrote: »
    Two words:

    U
    Verse

    I got 2 better

    Verizon
    VIOS.

    This is BIG , this is VIOS !
    Dan
    My personal quest is to save to world of bad audio, one thread at a time.
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  • wutadumsn23
    wutadumsn23 Posts: 3,702
    edited February 2010
    I have Comcast myself and honestly have no complaints. Have had Directtv and Dish network in the past and I have to say that Comcast is my favorite of the three. Maybe I just got lucky.

    -Jeff
    HT Rig
    Receiver- Onkyo TX-SR806
    Mains- Polk Audio Monitor 70
    Center- Polk Audio CS2
    Surrounds- Polk Audio TSi 500's :D
    Sub- Polk Audio PSW125
    Retired- Polk Audio Monitor 40's
    T.V.- 60" Sony SXRD KDS-60A2000 LCoS
    Blu-Ray- 80 GB PS3


    2 CH rig (in progress)
    Polk Audio Monitor 10A's :cool:

    It's not that I'm insensitive, I just don't care.. :D
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  • Fireman32
    Fireman32 Posts: 4,845
    edited February 2010
    We have Crime Warner here oops meant Time Warner or did I. They have terrible service
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  • bobman1235
    bobman1235 Posts: 10,822
    edited February 2010
    Any time I need equipment from Comcast I just drive to the service center and pick it up myself. Tough to screw that one up, and I don't have to sit around waiting for them. A retarded monkey could plug in a DVR.
    If you will it, dude, it is no dream.
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  • TNRabbit
    TNRabbit Posts: 2,168
    edited February 2010
    This is not my first rant about COMCAST, and I don't think it will be my last....
    bobman1235 wrote: »
    Any time I need equipment from Comcast I just drive to the service center and pick it up myself. Tough to screw that one up, and I don't have to sit around waiting for them. A retarded monkey could plug in a DVR.
    The problem with the service center is it's half an hour from me & I never go in that direction...

    I don't know if the tech was a COMCAST employee or not. If a contractor, I suspect they do this on purpose because they get paid PER CALL....
    TNRabbit
    NO Polk Audio Equipment :eek:
    Sunfire TG-IV
    Ashly 1001 Active Crossover
    Rane PEQ-15 Parametric Equalizers x 2
    Sunfire Cinema Grand Signature Seven
    Carver AL-III Speakers
    Klipsch RT-12d Subwoofer
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  • concealer404
    concealer404 Posts: 7,440
    edited February 2010
    BlueFox wrote: »
    How is it?

    I just got a mail today from ATT saying I am in the U-verse area. It certainly seems better that Comcast. The drawback is I just signed up for another 3 year term with Tivo, and ATT throws in a DVR with U-verse. But, I hate Comcast, and I might be able to use the Tivo on another TV.

    There's no comparison. The internet is faster at the "same speeds," the tv is better, it's all more stable, and the fact that they throw in the DVR is great.

    I have all the HD channels, all the movie channels, up to 3 DVRs, can record up to 3 HD shows at once, blah blah blah, it's great.

    Well worth the money, and oftentimes, it's cheaper. :D
    I don't read the newsssspaperssss because dey aaaallllllllll...... have ugly print.

    Living Room: B&K Reference 5 S2 / Parasound HCA-1000A / Emotiva XDA-2 / Pioneer BDP-51FD / Paradigm 11se MKiii

    Desk: Schiit Magni 2 Uber / Schiit Modi 2 Uber / ISK HD9999

    Office: Schiit Magni 2 Uber / Schiit Modi 2 Uber / Dynaco SCA-80Q / Paradigm Legend V.3

    HT: Denon AVR-X3400H / Sony UBP-X700 / RT16 / CS350LS / RT7 / SVS PB1000
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  • concealer404
    concealer404 Posts: 7,440
    edited February 2010
    mantis wrote: »
    I got 2 better

    Verizon
    VIOS.

    This is BIG , this is VIOS !

    I don't have that where i am yet. :(
    I don't read the newsssspaperssss because dey aaaallllllllll...... have ugly print.

    Living Room: B&K Reference 5 S2 / Parasound HCA-1000A / Emotiva XDA-2 / Pioneer BDP-51FD / Paradigm 11se MKiii

    Desk: Schiit Magni 2 Uber / Schiit Modi 2 Uber / ISK HD9999

    Office: Schiit Magni 2 Uber / Schiit Modi 2 Uber / Dynaco SCA-80Q / Paradigm Legend V.3

    HT: Denon AVR-X3400H / Sony UBP-X700 / RT16 / CS350LS / RT7 / SVS PB1000
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  • superjunior
    superjunior Posts: 1,632
    edited February 2010
    hearingimpared wrote: »
    Yes Al they do automatic updates several times a year. I would call Comcast and tell them your problem. It soundes like they need to reset the DVR.

    I was wondering the same thing about time warners dvrs. at least once a week my hd channals go haywire. not regular channals just hd. really sucks when I'm in the middle of watching something
    panasonic th-50pz85u
    pioneer elite vsx-92txh
    pioneer elite bdp-05fd
    emotiva xpa-3
    monster power hdp 2550
    sa 8300 hd dvr
    sda 2b's
    fronts - rti a9's
    center - csi a6
    surrounds - fxi a6's
    sub - polk dsw pro 600
    harmony one
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  • kuntasensei
    kuntasensei Posts: 3,263
    edited February 2010
    AT&T's 80gb bandwidth limit pretty much kills me using their DSL service, and their Uverse service (which has unlimited bandwidth) isn't in my area. Comcast isn't much better, since they limit you to 250gb a month for regular cable modem service, but since I'm on their business plan, I get unlimited bandwidth... which is good, 'cause my average use is typically around 350-400gb a month. Verizon's not here either, so I'm stuck with Comcast for now.

    Be glad if all you have to deal with is a cable tech bringing you a box. I went months with my internet messed up because the geniuses they sent out couldn't figure out they had a bad junction box at the street.
    Equipment list:
    Onkyo TX-NR3010 9.2 AVR
    Emotiva XPA-3 amp
    Polk RTi70 mains, CSi40 center, RTi38 surrounds, RTi28 rears and heights
    SVS 20-39CS+ subwoofer powered by Crown XLS1500
    Oppo BDP-93 Blu-ray player
    DarbeeVision DVP5000 video processor
    Epson 8500UB 1080p projector
    Elite Screens Sable 120" CineWhite screen
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  • AsSiMiLaTeD
    AsSiMiLaTeD Posts: 11,726
    edited February 2010
    concealer404 wrote: »
    There's no comparison. The internet is faster at the "same speeds," the tv is better, it's all more stable, and the fact that they throw in the DVR is great.

    I have all the HD channels, all the movie channels, up to 3 DVRs, can record up to 3 HD shows at once, blah blah blah, it's great.

    Well worth the money, and oftentimes, it's cheaper. :D
    I've found the oposite to be true. My internet through Time Warner is crazy fast, even at the lowest level which is what I have.

    As for stability, I'll admit I was an early adopter for U-Verse, but when I had it the equipment was glitchy, took them 8 hours to get it set up, and the DVR was just as **** as the Time Warner box, which is why I switched in the first place.

    The channel selection was good with AT&T, better than what Time Warner had at the time but TW has stepped up their offerings.

    I also like the whole house DVR thing with U-Verse, something I don't get with Time Warner.

    I have zero stability issues with Time Warner, in about 8 combined years of service, I've never had a single outage that I'm aware of (I once travelled quite a bit so there's a chance there could have been an outage during that time that I never experienced because I was on the road).

    The Time Warner DVR absolutely sucks balls, in my opinion it's one of the worst devices ever created, and humanity should be ashamed of itself for creating such an abomination. It's not just me either, EVERYONE I know who has the box has the same lock-ups and delays that I did. Luckily, there's a cure for this - it's called TIVO BABY!!!

    I bought a TiVo box some time back, now I have 3, and got the cable cards from Time Warner and everything works perfectly - I have good service with all the HD channels I want and a good DVR box.

    The one bummer for me is no NFL Sunday Ticket, as that's DirectTV only and I can't really get them here.

    The BIGGEST issue I had with Uverse was that at the time they only let you have ONE HD FEDD PER HOUSE! I've heard this has changed and most areas around here let you have up to 2. That's actually still not enough for me - I have enough shows that overlap on some nights that I actually need 4 simultaneous HD feeds, and U-Verse isn't currently able to meet that requirement for me.

    Oh, they'll tell you that you can record 4 shows at once, but what they don't tell you is that they can't all be in HD. I'm not sure how this is around the country, but this is something anyone looking into U-Verse should check out first..
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  • concealer404
    concealer404 Posts: 7,440
    edited February 2010
    Is Time Warner Comcast? I haven't had Comcast in over a year now... it WAS nice not really paying for their "services" though, because every month i would call and complain about something not working, get **** customer service, escalate it, and end up getting my bill waived since it all worked less than 50% of the time. :p

    I haven't had one single hiccup with U-Verse yet, and when i test my internet connection speed, i actually get the 12mbps that i pay for. Rather than with comcast, seeing MAYBE 1mbps on a good day, paying for 12 or whatever the highest was. We may have a different definition of "crazy fast." ;)

    Might be different in different areas, i have no idea, but Comcast will never get another dime of my money as long as i live.
    I don't read the newsssspaperssss because dey aaaallllllllll...... have ugly print.

    Living Room: B&K Reference 5 S2 / Parasound HCA-1000A / Emotiva XDA-2 / Pioneer BDP-51FD / Paradigm 11se MKiii

    Desk: Schiit Magni 2 Uber / Schiit Modi 2 Uber / ISK HD9999

    Office: Schiit Magni 2 Uber / Schiit Modi 2 Uber / Dynaco SCA-80Q / Paradigm Legend V.3

    HT: Denon AVR-X3400H / Sony UBP-X700 / RT16 / CS350LS / RT7 / SVS PB1000
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  • BAD ASP
    BAD ASP Posts: 361
    edited February 2010
    We have both Comcast and Direct TV. If I do a split screen there is an obvious picture quality issue in Direct TV's favor. I have the basic package with comcast because our satellite goes out easily in storms etc. Comcast almost never goes out.
    We use the comcast internet as well and we are satisfied with that.
    We tried to change to UVerse but its not in our neighborhood yet. We're not to keen on the box out in front of our house either, plus the trenching to bury the cable. We'll watch the UVerse deals and report on them if they ever come to us.
    Home Theater
    Amp: sunfire cinema grand signature 5ch 425 wpc
    Side surround amp: Sunfire 2 X 300
    Processor: sunfire theater grand V
    Fronts:: polk sda-srs 1.2
    Rears: Polk LSiFX
    Side surrounds: Fxi5
    Center: (2)polk LSiC's
    Sub: svs pb-13 rosenut
    Hd-Dvd: toshiba xa-2
    Blue Ray: oppo bdp83se
    Projector: sony vw60
    Screen: Da-Lite 106"
    APC S20 Power conditioner
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  • tonyb
    tonyb Posts: 32,952
    edited February 2010
    I've had the same experience the OP had and learned the hard way to pick up the gear myself. Satelite service is out for me,too many tree's around the house.
    HT SYSTEM-
    Sony 850c 4k
    Pioneer elite vhx 21
    Sony 4k BRP
    SVS SB-2000
    Polk Sig. 20's
    Polk FX500 surrounds

    Cables-
    Acoustic zen Satori speaker cables
    Acoustic zen Matrix 2 IC's
    Wireworld eclipse 7 ic's
    Audio metallurgy ga-o digital cable

    Kitchen

    Sonos zp90
    Grant Fidelity tube dac
    B&k 1420
    lsi 9's
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  • hearingimpared
    hearingimpared Posts: 21,137
    edited February 2010
    TNRabbit wrote: »
    This is not my first rant about COMCAST, and I don't think it will be my last....


    The problem with the service center is it's half an hour from me & I never go in that direction...

    I don't know if the tech was a COMCAST employee or not. If a contractor, I suspect they do this on purpose because they get paid PER CALL....

    Not if you don't sign the work order that the work was completed to your satisfaction.
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  • cstmar01
    cstmar01 Posts: 4,424
    edited February 2010
    we don't have comcast around here but Charter whom I hate so much. They are just idiots when it comes to everything and have no idea whats going on. I want to try U verse because maybe when I tell them to put me on a do not call list they won't call me 6-8 times a day every day for a month even after you report them to the BBB.
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  • TNRabbit
    TNRabbit Posts: 2,168
    edited February 2010
    I'm gonna send this to COMCAST Customer Service:

    Just_About_Enough.jpg
    TNRabbit
    NO Polk Audio Equipment :eek:
    Sunfire TG-IV
    Ashly 1001 Active Crossover
    Rane PEQ-15 Parametric Equalizers x 2
    Sunfire Cinema Grand Signature Seven
    Carver AL-III Speakers
    Klipsch RT-12d Subwoofer
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  • weitrhino
    weitrhino Posts: 34
    edited February 2010
    TNRabbit wrote: »
    This is not my first rant about COMCAST, and I don't think it will be my last....


    The problem with the service center is it's half an hour from me & I never go in that direction...

    I don't know if the tech was a COMCAST employee or not. If a contractor, I suspect they do this on purpose because they get paid PER CALL....

    Gary,

    Send me your account number and address. Let me know what model DVR you are using.

    Why didn't you come to me first?
    _________________


    Carver Tube Monoblocks

    Sunfire Classic Vacuum Tube Control Center

    Carver Amazing Platinum Speakers

    Oppo BDP-93

    Carver TX-11b
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  • ben62670
    ben62670 Posts: 15,969
    edited February 2010
    Comcast sucks!
    Please. Please contact me a ben62670 @ yahoo.com. Make sure to include who you are, and you are from Polk so I don't delete your email. Also I am now physically unable to work on any projects. If you need help let these guys know. There are many people who will help if you let them know where you are.
    Thanks
    Ben
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  • hearingimpared
    hearingimpared Posts: 21,137
    edited February 2010
    I don't think so. I've used Comcast phone, internet and cable TV and whatever was availible for over 12 years now and have only had one grip which I posted a thread like two or three years ago. The only real pita about Comcast, as I believe with any of these types of companies, is that I have to renegotiate the contract every two years.
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