Newegg smells like stinky egg
hastalavista
Posts: 26
I WOULD NOT recommend buying here. Neweggs service team is out of wack. Countless number of times, this year alone, has been nothing but hassles. Find something cheap only to realize its not quite the quality you expected. Mostly beacause its seconds and not first grade items. Or you find out the day before delivery that the item didnt ship at all. Than begins the long wait to have your money not tied up and not available for your use. Oh or how about this 1....Shipping is so bad by UPS, because of cheap contracts, that they could care less about your delicate and valuble equipment, leaving you to bite the bullet in either having to return the item or keep it with your fingers crossed. Or even better buy their lame contract warranty. Youll need it after UPS gets their hands on it. Crazy for an online retialer to start a website. Take a look around eggXperts.com much of the criticism is from unhappy buyers. Why would I buy from a place that makes only 50% of their buyers happy. I started buying from newegg.com 8 years ago and have and account history 14 pages long over $30-40,000.00. Believe me things have changed. Back then there were no high school MODS to deal with, that try their best to bring things in to perspective but eventually wind up running off customers. Things have changed and if change means closing or shuting down than Im all for it. Take a look around their forums and get a drift before you spend your hard earned money only to find out your funds are trapped in some portal somewhere. Oh and ask for cheapassasain. He is a real treat and will make your experience more enjoyable.
Just giving a heads up, Happy shopping.
Hasta
Just giving a heads up, Happy shopping.
Hasta
Onkyo TXNR3007
POLK RTi a9 FRONT
POLK RTi a7 SURROUND
POLK CSi6 CENTER
Dual PSW505
Amplifier??????
POLK RTi a9 FRONT
POLK RTi a7 SURROUND
POLK CSi6 CENTER
Dual PSW505
Amplifier??????
Post edited by hastalavista on
Comments
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You could be the only person I know who's ever had a problem with NewEgg. I've spent THOUSANDS wiht them over the years and never had a single issue.
Given your relatively new status here I'm skeptical of your motivationsIf you will it, dude, it is no dream. -
Same here, I've never heard anyone else ever have a problem with Newegg.
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I am new here but been around enough to know and sharing my experience. Just be careful.Onkyo TXNR3007
POLK RTi a9 FRONT
POLK RTi a7 SURROUND
POLK CSi6 CENTER
Dual PSW505
Amplifier?????? -
Same here, I've never heard anyone else ever have a problem with Newegg.
Go to eggXpert.comOnkyo TXNR3007
POLK RTi a9 FRONT
POLK RTi a7 SURROUND
POLK CSi6 CENTER
Dual PSW505
Amplifier?????? -
Long time customer at Newegg, and looking at my history I've got a good +10k spent.
Not once had a problem with their customer service or products. There was an instance where my items couldn't be shipped out to me but that was on the receiver end (FPO/AP address). Other than that in all these years it's always been a positive experience.Truck setup
Alpine 9856
Phoenix Gold RSD65CS
For Sale
Polk SR6500
Polk SR5250
Polk SR104Any clue how to use the internet? Found it in about 10 sec. -
Wow... I've been buying from NE after Buy.com switched from computer parts to more mainstream stuff and raised their prices. That was a long time ago. My HTPC was built mostly from parts ordered from NE and they were shipped in a box that was 5 times larger than necessary. I do admit that I've never dealt with RMA's or their CS people and I haven't ordered anything in about 8 months.
Like the others, I too haven't heard of anyone running into a problem with NE. -
hastalavista wrote: »Go to eggXpert.com
Yeah, posting random websites totally helping your credibility.If you will it, dude, it is no dream. -
New Egg is fantastic. Some of the best products and web service I've ever experienced.
H9"Appreciation of audio is a completely subjective human experience. Measurements can provide a measure of insight, but are no substitute for human judgment. Why are we looking to reduce a subjective experience to objective criteria anyway? The subtleties of music and audio reproduction are for those who appreciate it. Differentiation by numbers is for those who do not".--Nelson Pass Pass Labs XA25 | EE Avant Pre | EE Mini Max Supreme DAC | MIT Shotgun S1 | Pangea AC14SE MKII | Legend L600 | BlueSound Node 3 - Tubes add soul! -
This is neweggs forums. Funny how you see 50 posts on the 1st page of unhappy customers. Ive been shopping there and never had a problem till this year. not every order but enough to look elswhere.bobman1235 wrote: »Yeah, posting random websites totally helping your credibility.Onkyo TXNR3007
POLK RTi a9 FRONT
POLK RTi a7 SURROUND
POLK CSi6 CENTER
Dual PSW505
Amplifier?????? -
I peruse Newegg daily, and have done so for over 5 years. One of the best electronics sites EVER. Their service rivals that of Polk, prices and sales are great, and their shipping is flat out surreal.
I wouldn't hesitate to recommend them to anyone.I don't read the newsssspaperssss because dey aaaallllllllll...... have ugly print.
Living Room: B&K Reference 5 S2 / Parasound HCA-1000A / Emotiva XDA-2 / Pioneer BDP-51FD / Paradigm 11se MKiii
Desk: Schiit Magni 2 Uber / Schiit Modi 2 Uber / ISK HD9999
Office: Schiit Magni 2 Uber / Schiit Modi 2 Uber / Dynaco SCA-80Q / Paradigm Legend V.3
HT: Denon AVR-X3400H / Sony UBP-X700 / RT16 / CS350LS / RT7 / SVS PB1000 -
I love Newegg...ordered a bunch and never a single problem
Front - Polk Audio Monitor 70
Center - Polk Audio CS2
Rear - Polk Audio TSi 100
Sub - Klipsch rw-10d
AVR - Onkyo ht-rc180
Main Amp- Parasound HCA-2003
Surround Amp- Sonance Sonamp 260
Tuner- Parasound tdq-1600
Turntable- Pro-ject Debut III USB w/upgraded platter
IPod dock - Pure i20
TV - Panasonic Viera tc-p46g10
Sony Playstation 3(250GB)
Nintendo Wii
Power Conditioner- Panamax 5100
Not in use-
Polk Audio Monitor 60
Polk Audio PSW10
Parasound p/sp-1000 -
Agreed...I haven't seen even ONE complaint on this site concerning Newegg until NOW!
That doesn't bode well for the OP. Sorry.
cnhCurrently orbiting Bowie's Blackstar.!
Polk Lsi-7s, Def Tech 8" sub, HK 3490, HK HD 990 (CDP/DAC), AKG Q701s
[sig. changed on a monthly basis as I rotate in and out of my stash] -
bobman1235 wrote: »You could be the only person I know who's ever had a problem with NewEgg. I've spent THOUSANDS wiht them over the years and never had a single issue.
Given your relatively new status here I'm skeptical of your motivations
Ditto. -
Sorry to spoil your shopping habits. But when your out of a few bucks dont say i didn twarn you.Onkyo TXNR3007
POLK RTi a9 FRONT
POLK RTi a7 SURROUND
POLK CSi6 CENTER
Dual PSW505
Amplifier?????? -
Most of your original post was a lot of blah blah blah.......tell us YOUR PERSONAL experience with newegg. Ive ordered from them once with no problem.Polk Audio Surround Bar 360
Mirage PS-12
LG BDP-550
Motorola HD FIOS DVR
Panasonic 42" Plasma
XBOX 360[/SIZE]
Office stuff
Allied 395 receiver
Pioneer CDP PD-M430
RT8t's & Wharfedale Diamond II's[/SIZE]
Life is one grand, sweet song, so start the music. ~Ronald Reagan -
bobman1235 wrote: »You could be the only person I know who's ever had a problem with NewEgg. I've spent THOUSANDS wiht them over the years and never had a single issue.
Given your relatively new status here I'm skeptical of your motivations
X2 I love neweggHT setup
Panasonic 50" TH-50PZ80U
Denon DBP-1610
Monster HTS 1650
Carver A400X :cool:
MIT Exp 3 Speaker Wire
Kef 104/2
URC MX-780 Remote
Sonos Play 1
Living Room
63 inch Samsung PN63C800YF
Polk Surroundbar 3000
Samsung BD-C7900 -
I am yet another who has ordered numerous items from newegg and never had an issue. I have referred a lot of people there and they have not had issues either. Sorry to hear you had a bad experience but i have had nothing but top notch service.
I personally will continue to shop there.Front - RTiA5's
Rear - RTiA3's
Center - CSiA4
Sub - PSW110 -
Over 4k worth of business with NewEgg this year alone. Other than a small batch of Seagate HD's (with a known issue) I have had no problem. The RMA's were handled in a timely and professional manner.-Kevin
HT: Philips 52PFL7432D 52" LCD 1080p / Onkyo TX-SR 606 / Oppo BDP-83 SE / Comcast cable. (all HDMI)B&W 801 - Front, Polk CS350 LS - Center, Polk LS90 - Rear
2 Channel:
Oppo BDP-83 SE
Squeezebox Touch
Muscial Fidelity M1 DAC
VTL 2.5
McIntosh 2205 (refurbed)
B&W 801's
Transparent IC's -
Newegg is like Toys-R-Us for me , I have spent thousands of my own dollars...and multiples of that amount of other peoples money there...never an issue that wasnt dealt with correctly and promptly.
A while back, they had some issues with OEM drives being poorly packaged for shipment...I had 1 floppy...1 dvd...and 2 oem hard drives arrive damaged ( 3 different/separate orders ) ...all replaced no questions asked.
Nowadays their OEM packaging is bulletproof ( Basically bubblewrap the hell out of each individual component and wrap with clear shipping tape...ugly but very protective )The first rule of Fight Club is you don't talk about Fight Club -
I have never ordered anything from there so I have no clue. Just felt like posting. Resume,please.:)
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hastalavista wrote: »Go to eggXpert.com
I too have used NE and never had the first issue. You are new here, and recommending another site. Without stating what your issues were with NE kinda smells of a troll imho.
Most people at one time or another are gonna have an issue with any retailer. Everyone makes mistakes. That doesn't warrant slamming them the first though.--Gary--
Onkyo Integra M504, Bottlehead Foreplay III, Denon SACD, Thiel CS2.3, NHT VT-2, VT-3 and Evolution T6, Infinity RSIIIa, SDA1C and a few dozen other speakers around the house I change in and out. -
I have had two issues with newegg. One with part that was received broken and one where it was completely my fault and i ordered the wrong part. In both cases, I was not able to speak to a living human, but I got RMA's sent to me right away (using their on-line form) and they got it resolved (even the one that was not their fault).
I would and have done business with them since and recommended them to others.
Anytime you purchase products - there is a chance something will be wrong with them. What sets companies apart is how they deal with it. NewEgg did almost everything right and that is well worth my support.
MichaelMains.............Polk LSi15 (Cherry)
Center............Polk LSiC (Crossover upgraded)
Surrounds.......Polk LSi7 (Gloss Black - wood sides removed and crossovers upgraded)
Subwoofers.....SVS 25-31 CS+ and PC+ (both 20hz tune)
Pre\Pro...........NAD T163 (Modded with LM4562 opamps)
Amplifier.........Cinepro 3k6 (6-channel, 500wpc@4ohms) -
I have never ordered anything from there so I have no clue. Just felt like posting. Resume,please.:)
i'm in your boat as well.
Living Room Rig:D
Rotel RSP-1069/Rotel RMB-1095/Rotel-1072/Polk lsI15's W/modded xoverW/DBsubs/Polk LsiC/lsI7's/Klipsch sub-12"the weak link"/DLP Mitsubishi 65"
Xbox360/PS3/WII
M.Br. setup:)
Emotiva MMC-1/Rotel RMB-1075/Polk BlackStone TL350's/Velodyne SPL1000/Samsung 51" Plasma
Computer Rig:
Rotel RB1050/Tannoy DC4's/Klipsch RW-10d/ImodIpod/HK AVR230 for now....
Headphones-Ultrasone-HFI780's w/LittleDot MK Vamp Portables Panasonic HJE-900's -
At work, I build almost 100 PC's a year, from parts purchased at Newegg, that's a hell of a lot of parts. There is no where else left that you can find the selection and pricing they have.
The only issue we have had is the poor packaging of hard drives, usually just a single layer of bubble wrap, sometimes they stack several drives together, and then wrap it! Any more would apparently take up too much space with orders this size. Still, they always take care of problems quickly and without hassle.
For personal use I usually get most my parts from Newegg, but order the drives from zipzoomfly.com, they place them in a foam drive box, and then in a box filled with peanuts. Worth a couple extra bucks to me. -
i ordered my whole speaker system from them and my wife got me an xmas gift from there and had no issues whatsoever.
I would definitely buy from newegg again.Main 2ch -
BlueSound Node->Ethereal optical cable->Peachtree Audio Nova 150->GoldenEar Triton 2+
TT - Pro-ject Classic SB with Sumiko Bluepoint.
TV 3.1 system -
Denon 3500 -> Dynaudio Excite 32/22 -
they are located in NJ and if I order ground service I get it next day.
They are here in CA , I know because its the only online vendor I pay tax on orders.
http://www.newegg.com/Info/OfficeHours.aspx
Newegg.com
9997 E. Rose Hills Road,
Whittier, CA. 90601
Looked up their tax info " Newegg charges the appropriate state and/or local sales tax for any order shipping to California, New Jersey, and Tennessee. "
So I guess there are more newegg sites then just the original.The first rule of Fight Club is you don't talk about Fight Club -
shadowofnight wrote: »They are here in CA , I know because its the only online vendor I pay tax on orders.
http://www.newegg.com/Info/OfficeHours.aspx
Newegg.com
9997 E. Rose Hills Road,
Whittier, CA. 90601
They also have locations in Tennessee and New Jersey. -
hastalavista wrote: »I WOULD NOT recommend buying here. Neweggs service team is out of wack. Countless number of times, this year alone, has been nothing but hassles. Find something cheap only to realize its not quite the quality you expected. Mostly beacause its seconds and not first grade items. Or you find out the day before delivery that the item didnt ship at all. Than begins the long wait to have your money not tied up and not available for your use. Oh or how about this 1....Shipping is so bad by UPS, because of cheap contracts, that they could care less about your delicate and valuble equipment, leaving you to bite the bullet in either having to return the item or keep it with your fingers crossed. Or even better buy their lame contract warranty. Youll need it after UPS gets their hands on it. Crazy for an online retialer to start a website. Take a look around eggXperts.com much of the criticism is from unhappy buyers. Why would I buy from a place that makes only 50% of their buyers happy. I started buying from newegg.com 8 years ago and have and account history 14 pages long over $30-40,000.00. Believe me things have changed. Back then there were no high school MODS to deal with, that try their best to bring things in to perspective but eventually wind up running off customers. Things have changed and if change means closing or shuting down than Im all for it. Take a look around their forums and get a drift before you spend your hard earned money only to find out your funds are trapped in some portal somewhere. Oh and ask for cheapassasain. He is a real treat and will make your experience more enjoyable.
Just giving a heads up, Happy shopping.
Hasta
Sorry, have to disagree....I use them exclusively never have an issue with them. Shipping is always top notch and on time. Orders are never wrong. I've always been with them and hope they are around for a long time.....Testing
Testing
Testing -
No probs with the egg. They ship very fast and have excellent service.Shoot the jumper.....................BALLIN.............!!!!!
Home Theater Pics in the Showcase :cool:
http://www.polkaudio.com/forums/showcase/view.php?userid=73580 -
I have been using them for a few years and have never had a bad experience. I did get an item with a missing part once and called them and they shipped out the part next day air for free.
You have to realize though that they are a massive operation with a lot of volume, they probably get tons of phone calls so sometimes you may have to hold for a bit.
Plus newegg always sends me goodies such as t-shirts and various goodies for being a good customer.
