service center moved????

Sunlitcomet
Sunlitcomet Posts: 7
edited December 2009 in Troubleshooting
I ups'ed a sub amp to be repaired to san diego. It was not delivered today becuase ups has said they moved and are attempting to locate them. Does anyone know about this. I used the service center address from their web site.
Post edited by Sunlitcomet on
· Share on FacebookShare on Twitter

Comments

  • beardog03
    beardog03 Posts: 5,550
    edited November 2009
    Did you contact them before you sent it?
    Cary SLP-98L F1 DC Pre Amp (Jag Blue)
    Parasound HCA-3500
    Cary Audio V12 amp (Jag Red)
    Polk Audio Xm Reciever (Autographed by THE MAN Himself) :cool:
    Magnum Dynalab MD-102 Analog Tuna
    Jolida JD-100 CDP
    Polk Audio LSi9 Speaks (ebony)
    SVS PC-Ultra Sub
    AQ Bedrock Speaker Cables (Bi-Wired)
    MIT Shotgun S1 I/C`s
    AQ Black Thunder Sub Cables
    PS Audio Plus Power Cords
    Magnum Dynalab ST-2 FM Antenna
    Sanus Cherry wood Speak Stands
    Adona AV45CS3 / 3 Tier Rack (Black /Gold)

    :cool:
    · Share on FacebookShare on Twitter
  • mike34
    mike34 Posts: 25
    edited November 2009
    I spoke with CS today. I was told to mail my PSW202 to:
    Polk Audio
    One Viper Way
    Vista, CA 92081
    Attn: Service
    · Share on FacebookShare on Twitter
  • beardog03
    beardog03 Posts: 5,550
    edited November 2009
    there ya go !!

    good lookin out mike !!

    thanks for the info
    Cary SLP-98L F1 DC Pre Amp (Jag Blue)
    Parasound HCA-3500
    Cary Audio V12 amp (Jag Red)
    Polk Audio Xm Reciever (Autographed by THE MAN Himself) :cool:
    Magnum Dynalab MD-102 Analog Tuna
    Jolida JD-100 CDP
    Polk Audio LSi9 Speaks (ebony)
    SVS PC-Ultra Sub
    AQ Bedrock Speaker Cables (Bi-Wired)
    MIT Shotgun S1 I/C`s
    AQ Black Thunder Sub Cables
    PS Audio Plus Power Cords
    Magnum Dynalab ST-2 FM Antenna
    Sanus Cherry wood Speak Stands
    Adona AV45CS3 / 3 Tier Rack (Black /Gold)

    :cool:
    · Share on FacebookShare on Twitter
  • dvran
    dvran Posts: 280
    edited November 2009
    Thanks for the address update.
    ~Dan

    Projector: Epson 705HD on 106" DaLite
    TV: Samsung 50" Plasma PN50B550
    Receiver: Onkyo 607
    Fronts: Polk 1000i
    Center: Polk Csi40
    Rears: Polk Fxi30
    Sub: Velodyne Minivee 10
    PS3 and Xbox
    · Share on FacebookShare on Twitter
  • Sunlitcomet
    Sunlitcomet Posts: 7
    edited November 2009
    After I told them they changed there web info. They got it the next day. It cost me $11 to ship and $18 to redierect it. As of yesterday afternoon they still have not looked at it.
    · Share on FacebookShare on Twitter
  • F1nut
    F1nut Posts: 50,554
    edited November 2009
    So what, I've had gear in repair shops for months.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

    · Share on FacebookShare on Twitter
  • freshvc81
    freshvc81 Posts: 1
    edited December 2009
    Quick question, I have the same problem with my PSW202. The amp is blown. Are they fixing the Amp issue with anyone's Sub provided I am the Original owner? My manufacturer date is October 2002. The Amp on the Sub blew within a year of owning it, however it has been in storage for years.
    Thanks!
    · Share on FacebookShare on Twitter
  • F1nut
    F1nut Posts: 50,554
    edited December 2009
    Regardless, it's still 7 years old and long out of warranty.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

    · Share on FacebookShare on Twitter
  • dorokusai
    dorokusai Posts: 25,577
    edited December 2009
    freshvc81 wrote: »
    Quick question, I have the same problem with my PSW202. The amp is blown. Are they fixing the Amp issue with anyone's Sub provided I am the Original owner? My manufacturer date is October 2002. The Amp on the Sub blew within a year of owning it, however it has been in storage for years.
    Thanks!

    You should have sent it in for repair a long time ago. I suggest using it as an excuse to buy a bigger and better Polk subwoofer.
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
    · Share on FacebookShare on Twitter
  • wutadumsn23
    wutadumsn23 Posts: 3,702
    edited December 2009
    freshvc81 wrote: »
    Quick question, I have the same problem with my PSW202. The amp is blown. Are they fixing the Amp issue with anyone's Sub provided I am the Original owner? My manufacturer date is October 2002. The Amp on the Sub blew within a year of owning it, however it has been in storage for years.
    Thanks!

    How long is your warranty for? Did you get the extended warranty? Mine is good for 10 years on all my speakers, granted that isn't through Polk, so it probably wouldn't solve your problem anyway. Carry on, sorry for the useless post, lol.

    -Jeff
    HT Rig
    Receiver- Onkyo TX-SR806
    Mains- Polk Audio Monitor 70
    Center- Polk Audio CS2
    Surrounds- Polk Audio TSi 500's :D
    Sub- Polk Audio PSW125
    Retired- Polk Audio Monitor 40's
    T.V.- 60" Sony SXRD KDS-60A2000 LCoS
    Blu-Ray- 80 GB PS3


    2 CH rig (in progress)
    Polk Audio Monitor 10A's :cool:

    It's not that I'm insensitive, I just don't care.. :D
    · Share on FacebookShare on Twitter
  • Sunlitcomet
    Sunlitcomet Posts: 7
    edited December 2009
    The had my psw650 amp for two weeks before they told me there was to much damage to repar it so they sold me a new one at half price for $230. Mine as out of warranty. Nice to have it working again.
    · Share on FacebookShare on Twitter