Power & Mute not working with Remote

Notchu
Notchu Posts: 3
edited November 2009 in Troubleshooting
Just purchased SurroundBAR SDA. I can program my TV remote for volume UP and volume DOWN - works fine. I can't seem to program MUTE or POWER - I always get the flashing red light. I've tried other remotes (TiVo for example) and same result - volume works fine, MUTE & POWER fail.

Any help would be appreciated.
Post edited by Notchu on
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Comments

  • dubradio
    dubradio Posts: 181
    edited October 2009
    Notchu,

    What Brand and Model Television are you using?
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  • Notchu
    Notchu Posts: 3
    edited November 2009
    I called Polk Audio tech support and was told the documentation was incorrect on the procedure. Instead of holding down the Mute button, they suggested quickly pressing and releasing the button. After several attempts, it worked - I had to press and release at about one second intervals - not too quickly or slowly - to get the timing right. Finally, the joy of a flashing green light (instead of red).

    TV is a Samsung LCD btw.
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