Damaged RM-2300

Mikebiker
Mikebiker Posts: 2
edited September 2009 in Troubleshooting
I dropped one of my RM-2300s and it has quit outputting sound. I'm sure that something is loose. I would like to try to fix it myself, but I can't determine how to open it up. All I can do is remove the grill. How does the unit come apart?

Thanks
Post edited by Mikebiker on
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited September 2009
    Hello,
    After the grille is removed there will be small rubber cups that the grille pins fit into. These are called "catch cups", use needle nose pliers to remove all of the catch cups and you'll see screws. Once these are removed the front baffle will come away from the rest of the enclosure.
    Regards, Ken
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  • Mikebiker
    Mikebiker Posts: 2
    edited September 2009
    Thanks,

    I knew there had to be a way to open it up!
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited September 2009
    No problem, if you need parts telephone 1-800-377-7655 and mention the Club Polk membership for discount price on parts and free ground shipping.
    Regards, Ken
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  • pablo_rodz
    pablo_rodz Posts: 331
    edited September 2009
    Gotta Love Polk's Customer service!
    HT:
    Projector - JVC HD100, 100" Fixed Screen, A/V Receiver - Pioneer Elite VSX-92TXH, Power Conditioner - Panamax M5300-EX, BluRay - Sony PS3, (2) ADCOM GFA 555 Bridged, Speakers - LSi 15, LSi C, LSi FX, Sub - 12" M&K VX-1250.

    Living Room:
    Schiit Saga, Parasound HCA-600, OPPO BDP-103D, LSi7
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  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited September 2009
    Nice touch from Kenneth again!

    As my business signature says:
    A satisfied customer is a loyal customer!
    Un client satisfait est un client loyal!
    Way to go again Kenneth and Polk!
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)
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  • steph280
    steph280 Posts: 2
    So glad I found this thread. Dropped my 20 years old RM2300 and heard something rattling inside. Couldn't figure out how to open it until I saw this. Thank you for the pointer, and thanks to Polk for such excellent service.
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