Buzz in speaker - new Monitor 60

CloudyBright
CloudyBright Posts: 2
edited July 2009 in Troubleshooting
My brand new Monitor 60's arrived yesterday and are just beautiful.
They have an excellent "fit & finish" and sound delightful with good clarity and response throughout most of my hearing range.

Unfortunately, one Monitor has a speaker with a buzz at certain upper-low-end frequencies. I've switched the speaker to the opposite channel and the buzz persists.

It is distinctly the middle 5 1/4" speaker that will buzz - the other two speakers are good.

Since this is brand new, I would like to correct the problem, either myself, or through the repair process. Any help is appreciated.
Post edited by CloudyBright on

Comments

  • nguyendot
    nguyendot Posts: 3,594
    edited July 2009
    Sounds like it may be misaligned or blown. If it's new just return/exchange it. If you want to repair it, contact Polk CS and they will take care of it.
    Main Surround -
    Epson 8350 Projector/ Elite Screens 120" / Pioneer Elite SC-35 / Sunfire Signature / Focal Chorus 716s / Focal Chorus CC / Polk MC80 / Polk PSW150 sub

    Bedroom - Sharp Aquos 70" 650 / Pioneer SC-1222k / Polk RT-55 / Polk CS-250

    Den - Rotel RSP-1068 / Threshold CAS-2 / Boston VR-M60 / BDP-05FD
  • cnh
    cnh Posts: 13,284
    edited July 2009
    Welcome to Club Polk Cloudy

    Those speakers have a hefty warranty on them...and Polk CService is the Best. Give them a call they'll probably just mail you a new driver in swift fashion, really!


    cnh
    Currently orbiting Bowie's Blackstar.!

    Polk Lsi-7s, Def Tech 8" sub, HK 3490, HK HD 990 (CDP/DAC), AKG Q701s
    [sig. changed on a monthly basis as I rotate in and out of my stash]
  • CloudyBright
    CloudyBright Posts: 2
    edited July 2009
    Okay. . .I called Polk Cust Service and they shipped out a new driver.
    I installed the replacement driver and all is good now.
    Polk Rocks!
  • wutadumsn23
    wutadumsn23 Posts: 3,702
    edited July 2009
    Okay. . .I called Polk Cust Service and they shipped out a new driver.
    I installed the replacement driver and all is good now.
    Polk Rocks!

    Good to hear, Polk really takes care of their customers and stands behind their products. Congrats on the new speakers, and welcome to Club Polk.
    HT Rig
    Receiver- Onkyo TX-SR806
    Mains- Polk Audio Monitor 70
    Center- Polk Audio CS2
    Surrounds- Polk Audio TSi 500's :D
    Sub- Polk Audio PSW125
    Retired- Polk Audio Monitor 40's
    T.V.- 60" Sony SXRD KDS-60A2000 LCoS
    Blu-Ray- 80 GB PS3


    2 CH rig (in progress)
    Polk Audio Monitor 10A's :cool:

    It's not that I'm insensitive, I just don't care.. :D