XRt12 XM Radio requires reboot

jhartigan
jhartigan Posts: 2
edited June 2009 in Troubleshooting
I have a Polk XRt12 XM radio installed that's about 4 years old. Lately if I haven't used the radio for a while it won't turn on without cycling power first. Once I cycle power the radio works fine. Any ideas?
Post edited by jhartigan on
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited June 2009
    Hello,
    Thanks for posting on the Forum. Is the tuner on 24/7? In other words if it isn't being turned on/off for a few days it will not be able to receive the activation signal.
    Regards, Ken
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  • jhartigan
    jhartigan Posts: 2
    edited June 2009
    No, it's always off unless I want to use it. It is always able to see XM. The trouble is there is a faint glow of the blue power button but the power will not come on and activate the tuner unless I remove power then reconnect. Just like you have to do with your cable modem or router.
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited June 2009
    Hello,
    In that case it would be best to package up the unit and send it to: Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154. Please include a short note giving us your name, address, a description of the problem and a daytime telephone number.
    Regards, Ken
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