Win XP computer will not shut down or reboot

danger boy
danger boy Posts: 15,722
edited May 2009 in The Clubhouse
ok. i prob know the answer to this. but what the hell.

yeah. i go to reboot or shut off the computer with XP, and it just hangs on the final screen before going any further.


what, is a file missing or something?

i don't want to reformat the HD... but I guess that's prob the best way huh? :confused:
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  • mmadden28
    mmadden28 Posts: 4,283
    edited May 2009
    Is this a new problem or has it always been this way? And recent changes?
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  • danger boy
    danger boy Posts: 15,722
    edited May 2009
    started doing this several weeks ago. i don't remember if I did anything different to it since then. just one day.. it would not complete a reboot or shut down.. basically a restart. just hangs.
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  • renowilliams
    renowilliams Posts: 920
    edited May 2009
    One way to deal with a problem like this, is to do a system restore. Just pick a restore point prior to this all happening. Keep in mind that if you do this, anything installed since then will be lost as well as anything you may have created ie; word documents. In some cases depending on how your configured, that is.


    good luck
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  • lightman1
    lightman1 Posts: 10,788
    edited May 2009
    Whack it with a ballpeen hammer, Al.
    I though reboot was when you had to kick it twice to get it to do something??? Huh..
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  • Sherardp
    Sherardp Posts: 8,038
    edited May 2009
    Just make sure the system isn't doing any updates, sometimes, it will seem like it is hung up due to that reason. If not try system recovery.
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  • bobman1235
    bobman1235 Posts: 10,822
    edited May 2009
    Who needs to shut down their computer?

    I'd guess ther'es a program that's running that won't quit. Check your task manager, try killing processes before shutting down, see if it changes anything.
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  • Systems
    Systems Posts: 14,873
    edited May 2009
    danger boy wrote: »
    ok. i prob know the answer to this. but what the hell.

    yeah. i go to reboot or shut off the computer with XP, and it just hangs on the final screen before going any further.


    what, is a file missing or something?

    i don't want to reformat the HD... but I guess that's prob the best way huh? :confused:

    There isn't a file missing, usually when theres a file missing it won't boot up...or you'll get some sort of error message.

    Theres a piece of software thats causing the problem, like Lasereath said....one thing you might try is to go into msconfig and disable startup files to see if that helps....
    Testing
    Testing
    Testing
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  • steveinaz
    steveinaz Posts: 19,536
    edited May 2009
    Press and hold your power button until it shuts down, re-boot and see if that clears the problem.

    Bev's laptop did this last night.
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  • I-SIG
    I-SIG Posts: 2,238
    edited May 2009
    WebRoot SpySweeper would make my old laptop hang up on shutdown after AVG finished scanning. Sometimes it shut down....sometimes it didn't....

    Wes
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  • Polk user
    Polk user Posts: 311
    edited May 2009
    Try looking in Event Viewer for an answer.

    Also, open up task manager and then try and shutdown the pc. See what process is using a lot of memory or the CPU.
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  • danger boy
    danger boy Posts: 15,722
    edited May 2009
    lightman1 wrote: »
    Whack it with a ballpeen hammer, Al.
    I though reboot was when you had to kick it twice to get it to do something??? Huh..

    So far I like your idea best. :p
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  • danger boy
    danger boy Posts: 15,722
    edited May 2009
    Lorthos wrote: »
    There isn't a file missing, usually when theres a file missing it won't boot up...or you'll get some sort of error message.

    Theres a piece of software thats causing the problem, like Lasereath said....one thing you might try is to go into msconfig and disable startup files to see if that helps....

    ok cool.. what if in msconfig i have two of the same file? should there really only be one instance of a file not two?
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  • danger boy
    danger boy Posts: 15,722
    edited May 2009
    steveinaz wrote: »
    Press and hold your power button until it shuts down, re-boot and see if that clears the problem.

    Bev's laptop did this last night.

    that is the only way I can get it to reboot is to hold the power button and do a hard shut down.. which I'm sure is not good for XP.
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  • renowilliams
    renowilliams Posts: 920
    edited May 2009
    If there was a windows system file missing(which I don't believe there is) you could put the xp cd in and go to run and type the following command sfc /scannow . This command will tell your os to search the disc for missing operating system files.
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  • ryanjoachim
    ryanjoachim Posts: 2,046
    edited May 2009
    danger boy wrote: »
    ok cool.. what if in msconfig i have two of the same file? should there really only be one instance of a file not two?

    If there's 2 identical entries in msconfig then typically that means that there is 2 entries in your registry for that program/application.

    I would use a program like CCleaner (totally free, totally awesome). Use it to clear out all the junk that accumulates from use. After the first section is complete, you'll see an option on the left side to clear up your registry.

    Do it.

    If that doesn't help, then shut down the computer manually (hold the button down for 10 seconds). Boot into safe mode (hit F8 after post, and before the windows loading screen).
    Try shutting down/restarting in safe mode. If it lets you do it in safe mode, then it's a problem with a program that is running in regular mode.

    If it doesn't work, it's a windows issue.
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  • CaligulaPolk
    CaligulaPolk Posts: 1,650
    edited May 2009
    quit visiting pornography sites.
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  • ryanjoachim
    ryanjoachim Posts: 2,046
    edited May 2009
    CaligulaPolk wrote: »
    quit visiting pornography sites.

    Hey...

    HEY...

    That's NOT cool man...not cool at all!
    MrNightly wrote: »
    "Dr Dunn admitted that his research could also be interpreted as evidence that women are shallower than men. He said: "Let's face it - there's evidence to support it."
    mystik610 wrote: »
    Best Buy is for people who don't know any better. Magnolia is for people who don't know any better and have more money to spend.
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