FLASH THE FIRMWARE 360 Home Theater System

coolmansat
coolmansat Posts: 2
edited December 2010 in Troubleshooting
Polk Audio SurroundBar 360 Home Theater System.
I HAVE A DEMONSTRATION UNIT HOW DO I RE FLASH THE FIRMWARE FOR HOME USE
Post edited by coolmansat on
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited April 2009
    Hello,
    Thanks for posting on the Forum. Changing a Surroundbar 360 from a demo version to a non-demo version is not intended to be done by consumers. The console would have to be sent to our San Diego service address. You would package up the console and send it to: Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154. Please include a brief note giving us your name, address, daytime telephone number, a description of what is to be done and a copy of the sales receipt.
    Regards, Ken
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  • tcpeedo
    tcpeedo Posts: 5
    edited December 2010
    Im actually having the same problem but its been almost 2 years since this thread was posted. Is the address and everything still the same?? What costs are involved??? should i call first? what number?
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  • tcpeedo
    tcpeedo Posts: 5
    edited December 2010
    my unit is brand new and in factory packaging. i just unpacked it and found it to be a demo unit... not pleased.
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited December 2010
    Hello,
    The address has changed. It would be best to check with Polk CS tomorrow morning at 1-800-377-7655.
    Regards, Ken
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  • tcpeedo
    tcpeedo Posts: 5
    edited December 2010
    Thanx Ken I will Call CS today!
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