B'more customer service

zeppage2
zeppage2 Posts: 196
edited March 2009 in Troubleshooting
I had the fortune to speak with Helen in customer service early this morning.

Anytime one considers calling customer service, one does not know what to expect.

Well, rest assured, Helen is most cordial, polite and affable.

So fear not, and call away!

regards, Mark
Post edited by zeppage2 on
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Comments

  • comfortablycurt
    comfortablycurt Posts: 6,745
    edited March 2009
    I've dealt with Helen over email before. She was very helpful and answered all of my questions very promptly.

    Polk's CS is stellar.:D
    The nirvana inducer-
    APC H10 Power Conditioner
    Marantz UD5005 universal player
    Parasound Halo P5 preamp
    Parasound HCA-1200II power amp
    PolkAudio LSi9's/PolkAudio SDA 2A's/PolkAudio Monitor 7A's
    Audioquest Speaker Cables and IC's
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  • AudioGenics
    AudioGenics Posts: 2,567
    edited March 2009
    Helen and I spoke this past Monday. She is absolutely the BEST !!
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  • F1nut
    F1nut Posts: 50,554
    edited March 2009
    Helen put my number on the "Do Not Call" list, then she got a restraining order on me. :o
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • NJPOLKER
    NJPOLKER Posts: 3,474
    edited March 2009
    I spent 22+ years in sales and marketing so I've been exposed to many different companies all over the USA. The people at Polk Audio are as good as it gets.
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  • Toolfan66
    Toolfan66 Posts: 17,243
    edited March 2009
    I have not talked to Helen, but have talked to Eric. Very helpful...

    Took care of my needs/FREE SHIPPING/DISCOUNT..

    Great CS :cool:
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  • royalty
    royalty Posts: 246
    edited March 2009
    Yeah it seems like polk audio has some of the best customer service around. HUGE selling point to me...that and the great prices.
    HOME AUDIO:
    Electronics:
    HK 354
    Front Power: CARVER TFM-35
    Center Power: Audiosource Amp One
    Speakers:
    Center: CSi5
    Fronts: rti10s
    Rears: monitor 50s
    psw 125 + psw 505 = BOOM

    CAR AUDIO
    Infinity 6032CF's all around
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