Ordering a replacement driver?

RacerX
RacerX Posts: 2
edited March 2009 in Troubleshooting
Hey there, I'm a new guy here. I've had this set of RTi4's for about 2 years, and managed to fry one of the drivers last night. I've lost the sales reciept and would like to purchase a replacement driver.

I've searched for a parts list or some hints on these forums, but to no avail. Can someone here point me in the right direction? I love these speakers and can't stand to be without one of them!

Thanks in advance,
Chris
Post edited by RacerX on
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  • comfortablycurt
    comfortablycurt Posts: 6,745
    edited February 2009
    Call Polk Customer service at the number at the top of this page. Tell them what you're problem is and they'll send you out a replacement. I'm not sure what the cost is, but I'm sure it will be reasonable.

    Make sure to mention that you're a Club Polk member for a discount.;)

    By the way, welcome to Club Polk.:)
    The nirvana inducer-
    APC H10 Power Conditioner
    Marantz UD5005 universal player
    Parasound Halo P5 preamp
    Parasound HCA-1200II power amp
    PolkAudio LSi9's/PolkAudio SDA 2A's/PolkAudio Monitor 7A's
    Audioquest Speaker Cables and IC's
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  • cnh
    cnh Posts: 13,284
    edited February 2009
    What made the driver blow?

    cnh
    Currently orbiting Bowie's Blackstar.!

    Polk Lsi-7s, Def Tech 8" sub, HK 3490, HK HD 990 (CDP/DAC), AKG Q701s
    [sig. changed on a monthly basis as I rotate in and out of my stash]
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  • RacerX
    RacerX Posts: 2
    edited February 2009
    Cool, thanks! I called earlier today, and figured I might be able to find the receipt tonight. He told me $50 for the driver, plus shipping, then instructed me to join up to get a discount! I was just hoping I could just order it from the website.

    Great customer service! I'll be calling tomorrow!

    Edit: My girlfriend plays the keyboard through my surround sometimes and decided it would be great revenge on my loud downstairs neighbors to drop a low "e" bomb on them for about 45 seconds at midnight last night. I swear it vibrated my whole building.
    That's how it blew.
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  • hearingimpared
    hearingimpared Posts: 21,137
    edited February 2009
    Welcome to Club Polk. Use this phone number for customer service; 1-800-377-POLK (7655):)
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  • cnh
    cnh Posts: 13,284
    edited February 2009
    RacerX wrote: »
    Cool, thanks! I called earlier today, and figured I might be able to find the receipt tonight. He told me $50 for the driver, plus shipping, then instructed me to join up to get a discount! I was just hoping I could just order it from the website.

    Great customer service! I'll be calling tomorrow!

    Edit: My girlfriend plays the keyboard through my surround sometimes and decided it would be great revenge on my loud downstairs neighbors to drop a low "e" bomb on them for about 45 seconds at midnight last night. I swear it vibrated my whole building.
    That's how it blew.

    Sorry,

    That does sound like it could do something! But Polk C. service is Great!!

    cnh
    Currently orbiting Bowie's Blackstar.!

    Polk Lsi-7s, Def Tech 8" sub, HK 3490, HK HD 990 (CDP/DAC), AKG Q701s
    [sig. changed on a monthly basis as I rotate in and out of my stash]
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  • comfortablycurt
    comfortablycurt Posts: 6,745
    edited February 2009
    RacerX wrote: »

    Edit: My girlfriend plays the keyboard through my surround sometimes and decided it would be great revenge on my loud downstairs neighbors to drop a low "e" bomb on them for about 45 seconds at midnight last night. I swear it vibrated my whole building.
    That's how it blew.

    Don't let her do that anymore.;) Home speakers aren't designed for live sound...especially that low of a note sustained for that long.
    The nirvana inducer-
    APC H10 Power Conditioner
    Marantz UD5005 universal player
    Parasound Halo P5 preamp
    Parasound HCA-1200II power amp
    PolkAudio LSi9's/PolkAudio SDA 2A's/PolkAudio Monitor 7A's
    Audioquest Speaker Cables and IC's
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  • devani
    devani Posts: 1,497
    edited March 2009
    comfortablycurt wrote: »
    Don't let her do that anymore.;) Home speakers aren't designed for live sound...especially that low of a note sustained for that long.

    Yes, that's subwoofer's job to annoy...
    Video: LG 55LN5100/Samsung LNT4065F
    Receiver: HK AVR445
    Source: OPPO BDP-93
    HT: POLK SPEAKERS RTi6, FXi3, CSi5, VTF-3 MK2
    2Ch system: MC2105, AR-XA, AR-2A, AR9, BX-300, OPPO BDP-83
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