Audioquest website crashes my computer!

Erik Tracy
Erik Tracy Posts: 4,673
edited February 2009 in The Clubhouse
If I go to Audioquest's website - some of their Analog IC products crash my computer :mad:

Any IC in the DBS series causes my computer to do a soft reset.

Same with their Price List.

I'm running MS Windows 2000, IE ver 6 and Adobe Flash v9.

Same thing if I browse using Firefox and Flash v9.

That's just bad web design.

H9: If you don't trust what you are hearing, then maybe you need to be less invested in a hobby which all the pleasure comes from listening to music.
Post edited by Erik Tracy on
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  • polkie4life
    polkie4life Posts: 231
    edited February 2009
    Works ok on mine. I even downloaded the pricelist etc :confused:
    In terms of audio, i truly feel sorry for the visually impaired. How can they know what they like if they cant read google?


    http://www.polkaudio.com/forums/showcase/view.php?userid=86838
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  • Erik Tracy
    Erik Tracy Posts: 4,673
    edited February 2009
    polkie4life wrote: »
    Works ok on mine. I even downloaded the pricelist etc :confused:

    What OS and browser version are you running?

    H9: If you don't trust what you are hearing, then maybe you need to be less invested in a hobby which all the pleasure comes from listening to music.
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  • shack
    shack Posts: 11,154
    edited February 2009
    I never have any problems on their site, even years ago when running MS ME (an absolutely awful OS). I just now went to it with no problems. I'm still running XP Pro and IE7.
    "Just because you’re offended doesn’t mean you’re right." - Ricky Gervais

    "For those who believe, no proof is necessary. For those who don't believe, no proof is possible." - Stuart Chase

    "Consistency requires you to be as ignorant today as you were a year ago." - Bernard Berenson
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  • Erik Tracy
    Erik Tracy Posts: 4,673
    edited February 2009
    shack wrote: »
    I never have any problems on their site, even years ago when running MS ME (an absolutely awful OS). I just now went to it with no problems. I'm still running XP Pro and IE7.

    Thanks for checking...I'm running a whole version behind you for both the OS and browser.

    Still...a good web design should not cause a computer to reset.

    H9: If you don't trust what you are hearing, then maybe you need to be less invested in a hobby which all the pleasure comes from listening to music.
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  • Systems
    Systems Posts: 14,873
    edited February 2009
    You might try checking on a new version of video drivers, those have a tendency to cause issues especially if theres flash running....
    Testing
    Testing
    Testing
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  • Erik Tracy
    Erik Tracy Posts: 4,673
    edited February 2009
    Lorthos wrote: »
    You might try checking on a new version of video drivers, those have a tendency to cause issues especially if theres flash running....

    AH! Good call - cuz this happens if I'm running IE or Firefox. Could be that calls from the flash are causing a video memory problem.

    Doncha just love computers? HT is just as complicated. :confused:

    Thanks,
    Erik

    H9: If you don't trust what you are hearing, then maybe you need to be less invested in a hobby which all the pleasure comes from listening to music.
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  • hearingimpared
    hearingimpared Posts: 21,137
    edited February 2009
    That's because your PC is digitally biased against analog!:D
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  • polkie4life
    polkie4life Posts: 231
    edited February 2009
    Erik Tracy wrote: »
    What OS and browser version are you running?

    The latest version of FF and windows XP
    In terms of audio, i truly feel sorry for the visually impaired. How can they know what they like if they cant read google?


    http://www.polkaudio.com/forums/showcase/view.php?userid=86838
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  • Refefer
    Refefer Posts: 1,280
    edited February 2009
    Eww, all flash. There's nothing on there that couldn't have been done faster, and better looking, than in traditional html/javascript. Once again, they do it in flash to someone else's detriment.
    Lovin that music year after year.

    Main 2 Channel System

    Polk SDA-1B,
    Promitheus Audio TVC SE,
    Rotel RB-980BX,
    OPPO DV-970HD,
    Lite Audio DAC AH,
    IXOS XHA305 Interconnects

    Computer Rig

    Polk SDA CRS+,
    Creek Audio 5350 SE,
    Morrow Audio MA1 Interconnect,
    HRT Music Streamer II
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  • obieone
    obieone Posts: 5,077
    edited February 2009
    If you can hang on until late summer, windows 7 is expected to be out by then. Don't upgrade to Vista anything!
    I refuse to argue with idiots, because people can't tell the DIFFERENCE!
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  • Erik Tracy
    Erik Tracy Posts: 4,673
    edited February 2009
    obieone wrote: »
    If you can hang on until late summer, windows 7 is expected to be out by then. Don't upgrade to Vista anything!

    Windows 7?

    I guess that Microsuck decided to drop the fancy code names for their OS...probably a good thing as folks were making up alternate names for their OS...

    NT = Not Trustworthy
    XP = Extra Problems
    Vista = Virtually impossible stability/troubled always

    I hate OS upgrades....

    H9: If you don't trust what you are hearing, then maybe you need to be less invested in a hobby which all the pleasure comes from listening to music.
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  • hearingimpared
    hearingimpared Posts: 21,137
    edited February 2009
    It is my understanding that you are only going to be able to upgrade to Win 7.0 from Vista. This is according to a Dell sales rep. My cousin just bought a laptop with XP on it and it came with a Vista disc so he can upgrade to Win 7.

    I don't know how accurate this info is so I would check it out.
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  • Erik Tracy
    Erik Tracy Posts: 4,673
    edited February 2009
    hearingimpared wrote: »
    It is my understanding that you are only going to be able to upgrade to Win 7.0 from Vista. This is according to a Dell sales rep. My cousin just bought a laptop with XP on it and it came with a Vista disc so he can upgrade to Win 7.

    I don't know how accurate this info is so I would check it out.

    So Windows 7 is an upgrade only?

    What happens if you buy a brand new computer after Win 7 comes out?

    Does the outlet first install XP then upgrade to Win 7? That is completely idiotic. :confused:

    H9: If you don't trust what you are hearing, then maybe you need to be less invested in a hobby which all the pleasure comes from listening to music.
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  • mmadden28
    mmadden28 Posts: 4,283
    edited February 2009
    Try another browser first. (Safari, Firefox, Google Chrome) If you still have the same problem, then look into updates for the rest of the OS or hardware (video, etc).

    If you don't have the problem with the other browsers, then you can concentrate your troubleshooting to IE (patches, plug-ins, any other add-ons).
    ____________________
    This post is a natural product. The slight variations in spelling and grammar enhance its individual character and beauty and in no way are to be considered flaws or defects.

    HT:Onkyo 805, Emotiva XPA-5, Mitsu 52" 1080p DLP / polkaudio RTi12, CSIa6, FXi3, uPro4K
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  • hearingimpared
    hearingimpared Posts: 21,137
    edited February 2009
    Erik Tracy wrote: »
    So Windows 7 is an upgrade only?

    What happens if you buy a brand new computer after Win 7 comes out?

    Does the outlet first install XP then upgrade to Win 7? That is completely idiotic. :confused:

    I don't believe it is an upgrade only. However I was told that to upgrade to 7 you must first have Vista. As I said before this came from a Dell rep.
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  • Polk user
    Polk user Posts: 311
    edited February 2009
    hearingimpared wrote: »
    I don't believe it is an upgrade only. However I was told that to upgrade to 7 you must first have Vista. As I said before this came from a Dell rep.


    I actually heard the opposite. If you are running VISTA you cannot "upgrade" to Windows 7.
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  • shack
    shack Posts: 11,154
    edited February 2009
    From everything I've read, you can upgrade from Vista/XP or do a clean install regardless of the OS.
    "Just because you’re offended doesn’t mean you’re right." - Ricky Gervais

    "For those who believe, no proof is necessary. For those who don't believe, no proof is possible." - Stuart Chase

    "Consistency requires you to be as ignorant today as you were a year ago." - Bernard Berenson
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  • mantis
    mantis Posts: 17,185
    edited February 2009
    Erik Tracy wrote: »
    If I go to Audioquest's website - some of their Analog IC products crash my computer :mad:

    Any IC in the DBS series causes my computer to do a soft reset.

    Same with their Price List.

    I'm running MS Windows 2000, IE ver 6 and Adobe Flash v9.

    Same thing if I browse using Firefox and Flash v9.

    That's just bad web design.
    Your computer is not high end enough to connect to the Audioquest website. You have to upgrade everything then your good.

    LOL, sorry to hear.

    Dan
    Dan
    My personal quest is to save to world of bad audio, one thread at a time.
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  • phuz
    phuz Posts: 2,372
    edited February 2009
    Re-install/update Flash.

    Here: http://get.adobe.com/flashplayer/

    Holy crap I just saw your specs. Make sure you have SP4 on windows 2000, and maybe try IE 7. The flash update may fix it as well.
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  • Erik Tracy
    Erik Tracy Posts: 4,673
    edited February 2009
    mantis wrote: »
    Your computer is not high end enough to connect to the Audioquest website. You have to upgrade everything then your good.

    LOL, sorry to hear.

    Dan

    You're joking...of course, right :confused:

    Forcing users to do a system upgrade so that they are compatible with a vendor website is going about webdesign backwards...been there...I've done my own websites and have changed code to be backwards compatible.

    I leave to door open that I have to upgrade a video driver. Drivers are the bane of system compatibility - but a system upgrade is like tossing the baby out with the bathwater...or whatever that saying is... ;)

    H9: If you don't trust what you are hearing, then maybe you need to be less invested in a hobby which all the pleasure comes from listening to music.
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  • Refefer
    Refefer Posts: 1,280
    edited February 2009
    Erik Tracy wrote: »
    You're joking...of course, right :confused:

    Forcing users to do a system upgrade so that they are compatible with a vendor website is going about webdesign backwards...been there...I've done my own websites and have changed code to be backwards compatible.

    I leave to door open that I have to upgrade a video driver. Drivers are the bane of system compatibility - but a system upgrade is like tossing the baby out with the bathwater...or whatever that saying is... ;)

    Hmm, you seriously might want to think about upgrading your OS at the very least in the near future. First of all, driver updates are unlikely to continue coming out for the NT operating system. Secondly, win2k is definitely not up to date on security patches. I think you probably want to keep usernames/passwords to yourself as well as credit card info out of the hands of malware ;)
    Lovin that music year after year.

    Main 2 Channel System

    Polk SDA-1B,
    Promitheus Audio TVC SE,
    Rotel RB-980BX,
    OPPO DV-970HD,
    Lite Audio DAC AH,
    IXOS XHA305 Interconnects

    Computer Rig

    Polk SDA CRS+,
    Creek Audio 5350 SE,
    Morrow Audio MA1 Interconnect,
    HRT Music Streamer II
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