Need device code for SurroundBar 360

THETexJWP
THETexJWP Posts: 5
edited January 2009 in Troubleshooting
I just bought the SurroundBar 360 system and love it. I have programmed the Polk Audio remote to run my TV (Samsung 61" DLP), and my Cable Box/DVR (Scientific Atlanta 8300HD), but what I would like to do is is program the Universal Electronics Atlas DVR Remote to run all these components too. The problem is that I can't find a code anywhere that will control the Polk Receiver/DVD player (I even tried searching for the code and pressing the search button about 300 times to no avail).

If anyone can send me or post the right four-digit code for this remote: Universal Electronics Atlas 1054 that will control the Polk Receiver/DVD player, it would be GREATLY appreciated. Thank you!!!
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  • BigMac
    BigMac Posts: 849
    edited January 2009
    THETexJWP wrote: »
    I just bought the SurroundBar 360 system and love it. I have programmed the Polk Audio remote to run my TV (Samsung 61" DLP), and my Cable Box/DVR (Scientific Atlanta 8300HD), but what I would like to do is is program the Universal Electronics Atlas DVR Remote to run all these components too. The problem is that I can't find a code anywhere that will control the Polk Receiver/DVD player (I even tried searching for the code and pressing the search button about 300 times to no avail).

    If anyone can send me or post the right four-digit code for this remote: Universal Electronics Atlas 1054 that will control the Polk Receiver/DVD player, it would be GREATLY appreciated. Thank you!!!

    I went to the website and here are some codes it gave me. No idea if they work, but no way to know till you try I guess.

    Device Key: DVD
    Code: 0539,0081

    Device Key: Audio
    Code: 1289,1414,0189,0892
    DON'T CLICK THIS!!
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  • THETexJWP
    THETexJWP Posts: 5
    edited January 2009
    BigMac wrote: »
    I went to the website and here are some codes it gave me. No idea if they work, but no way to know till you try I guess.

    Device Key: DVD
    Code: 0539,0081

    Device Key: Audio
    Code: 1289,1414,0189,0892


    BigMac -- Thanks so much for looking that up. Unfortunately, I have tried every code for every component (DVD, Receiver, etc.) that Universal Electronics has published for a piece of Polk equipment, including the codes above, to no avail. I tried the "learn code" search function, and that doesn't work either. I am at my wits' end.

    Someone suggested that I buy a Harmony Remote, but I'd much rather just teach my Atlas 1054 remote to talk to the Polk Receiver if possible. I called Time Warner tech support, and they've never heard of the SurroundBar 360 and had no additional code. I have emailed Universal Electronics, but not heard back yet, so I am stuck using 2 - 3 remotes right now, which is a real bummer. The only upside is that my wife has no idea how to operate all this equipment now, so at least my DVR isn't full of Oprah recordings...

    Again, I'll repeat my original shout out: Need a four-digit code for an Atlas 1054 remote that will control the Polk SurroundBar 360 Receiver/DVD player. Any help is GREATLY appreciated. Thanks!
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  • Jed Leland
    Jed Leland Posts: 183
    edited January 2009
    Hello,
    As I understand these remote codes a company, like Polk, invents a new device. They send the parameters to their device to a central remote clearing house, such as Remote Central. Then other companies, such as Atlas, uses this depot of codes to make their "universal" remotes. But, if Atlas hasn't used this information to "load" their device then there's nothing a company like Polk can do. If the Atlas device doesn't "speak" Polk then you would need a learning master remote to learn all of the devices.
    Cheers, Jed
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  • THETexJWP
    THETexJWP Posts: 5
    edited January 2009
    Jed Leland wrote: »
    If the Atlas device doesn't "speak" Polk then you would need a learning master remote to learn all of the devices.

    Thanks for the info, Jed. I was hoping that the "search" function on the Atlas remote would work, but it hasn't so far. Looks like I'll be shelling out $70+ for a universal remote that speaks Polk... :(
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  • THETexJWP
    THETexJWP Posts: 5
    edited January 2009
    THETexJWP wrote: »
    Thanks for the info, Jed. I was hoping that the "search" function on the Atlas remote would work, but it hasn't so far. Looks like I'll be shelling out $70+ for a universal remote that speaks Polk... :(


    Stop the presses! Universal Electronics stepped up to the plate big time. One of their customer service people contacted me back. She is sending me an upgraded Atlas Remote with the newest Polk info already pre-programmed into the remote and I will send her my old remote back. That will save me $70+ dollars. Pretty cool. So, although I still don't have an answer as far as what the code is, this should work (fingers crossed). I'll provide an update as to whether this solution works once I receive my upgraded remote. :cool:
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