Advice

heiney9

Perhaps some of you have had this happen before. Bought a pair of LSi 7's on ebay. Quick payment; the seller shipped the same day; sent a tracking number. Followed the package all week. UPS tracking showed it was delivered yesterday at 3:15. Get home from work at 6:00 and there is no package.

What do I do now? I will call UPS and I sent the seller an email. I checked all my addresses on Paypal and Ebay and there were no alternate address listed. I am pissed because I rarely have things shipped to my home address. I can't believe someone would steal them in that short window of time.

I am pissed!!!!!!

Ricardo

Sorry to hear that. Maybe they delivered to the wrong address, it has happened before. Do ask your neighbors

Hope they show up.

steveinaz

This is not all that uncommon. At work we call'em "false deliveries" Check your neighbors first, but I'll bet they will show Monday.

shack

steveinaz wrote:

This is not all that uncommon. At work we call'em "false deliveries" Check your neighbors first, but I'll bet they will show Monday.

Steve is right. I have had this happen more than once. My theory is the driver was running behind and just scanned some stuff as delivered so he could go home knowing it could be delivered the next day.

polkatese

yep, it happened to me to. Package marked as delivered in the porch, called and say no package, the next day the driver sneak in early and voila, package is there on the porch. Must be a UPS thing, since Fedex never done this. Could be a union trick...he he he.

shack

polkatese wrote:

yep, it happened to me to. Package marked as delivered in the porch, called and say no package, the next day the driver sneak in early and voila, package is there on the porch. Must be a UPS thing, since Fedex never done this. Could be a union trick...he he he.

I had it happen with FedEx as well.

heiney9

Thanks for the replies. I suppose these things happen. I've never had it happen in a business setting but I suppose residential ground is totally different. I'll wait until Monday before I start panicking.

Las, you package arrived on Wednesday safe and sound. Thank you again, it's much appreciated. If I can't use them I'll move them along to someone who might need one in the future.

H9

ND13

I want to know when UPS and FedEx made the moronic decision to just leave VERY expensive and fragile packages on a **** porch???:mad: I have a HUGE problem with that, PERIOD! That's why I have anything that's valuable shipped to me @ work, now. I believe (at least with FedEx) that you can require a signature @ delivery, but not certain. Seems that I remember seeing that check box on an airbill the last time I shipped something through them.

I seem to remember a time where UPS and FedEx actually did a great job. No Offense Rich.:D

bigaudiofanatic

ND13 wrote: »

I want to know when UPS and FedEx made the moronic decision to just leave VERY expensive and fragile packages on a **** porch???:mad: I have a HUGE problem with that, PERIOD! That's why I have anything that's valuable shipped to me @ work, now. I believe (at least with FedEx) that you can require a signature @ delivery, but not certain. Seems that I remember seeing that check box on an airbill the last time I shipped something through them.

I seem to remember a time where UPS and FedEx actually did a great job. No Offense Rich.:D

When I got my monitor 40's and I had so sign my name on the digital pad. The guy said and I quote "if no one is here ill just sign for it for you and leave it on the porch" WHAATT:eek:

heiney9

ND13 wrote: »

I want to know when UPS and FedEx made the moronic decision to just leave VERY expensive and fragile packages on a **** porch???:mad: I have a HUGE problem with that, PERIOD! That's why I have anything that's valuable shipped to me @ work, now. I believe (at least with FedEx) that you can require a signature @ delivery, but not certain. Seems that I remember seeing that check box on an airbill the last time I shipped something through them.

I seem to remember a time where UPS and FedEx actually did a great job. No Offense Rich.:D

This is true and I hastily paid without really thinking things thru and had it sent home rather than work. Many times it's hard to get the seller to actually order "extra" services like signature required, etc. If they cooperate great, but if they don't they already have payment and can ship it anyway they want.

One time I paid the seller for extra insurance and he just pocketed the money, luckily nothing happened to the item.

H9

heiney9

Dammit Justin quit it!!!!!:D:):D:p;)

heiney9

bigaudiofanatic wrote: »

When I got my monitor 40's and I had so sign my name on the digital pad. The guy said and I quote "if no one is here ill just sign for it for you and leave it on the porch" WHAATT:eek:

A couple of my good friends are UPS drivers and the customers hate the inconvenience of having to run to the hub to pick up a package so many times the driver will sign for it. I hope it shows up on Monday I'm not looking forward to fighting with UPS to get my money back. Hopefully the seller is honest as it pretty much has to go thru him.

H9

heiney9

Lasareath wrote: »

Ok, Cool

That damage to the crossover was made by a flying magnet that came off during shippment.

I'm not sure it can be repaired. Those x-overs were from a 5A with the peerless tweeter because they have an extra resistor. Mine are 5B's with sl2000 (now RD0) but I could always run a piece of wire where the second resistor is or leave it and see how it sounds.

H9

sucks2beme

With Fedex, as soon as there's a tracking number, you can call and have stuff held at the terminal.
I don't use UPS. I hope all turns out well. That "drop it and run" stuff always bothered me.

shadowofnight

shack wrote: »

Steve is right. I have had this happen more than once. My theory is the driver was running behind and just scanned some stuff as delivered so he could go home knowing it could be delivered the next day.

I sure hope your package arrives....but if some **** of a driver marked my shipment as delivered when I checked its tracking number....and drove off with it to deliver it the next day ( Or DAYS later if it was on a Friday ) in stealth mode ...that is basically theft and his **** should be fired.

After the package is marked as delivered in UPS's database, Its as if he was joe citizen walking by your porch ...seeing a package...and walking up and stealing it. As far as UPS is concerned their obligation for concern with that package was fulfilled.

Hell, he could see that it is a 2,000 dollar amp( Thats why I HATE when manufacturers proudly label the shipping box as to whats inside ) ....mark it as delivered...drop it off at a friends before taking the truck back..take it home...play with it all weekend...box it up and drop it off on Monday ...thats if he was a partially honest scumbag. If he was a true scumbag he would just keep it ...it was marked as delivered so he is in the clear.

shack

shadowofnight wrote:

I sure hope your package arrives....but if some **** of a driver marked my shipment as delivered when I checked its tracking number....and drove off with it to deliver it the next day ( Or DAYS later if it was on a Friday ) in stealth mode ...that is basically theft and his **** should be fired.

After the package is marked as delivered in UPS's database, Its as if he was joe citizen walking by your porch ...seeing a package...and walking up and stealing it. As far as UPS is concerned their obligation for concern with that package was fulfilled.

Actually it's not theft. As long as the package is in the possesion of an agent of the company (the driver), within company property (the truck) it is still in the possesion of the shipper...REGARDLESS of what their database says. The database is their internal tracking system and has no legal basis to avoid the fact they did not deliver it. It may be a bad business practice that the driver should be repremanded for...but it is NOT theft.

shadowofnight

shack wrote: »

Actually it's not theft. As long as the package is in the possesion of an agent of the company (the driver), within company property (the truck) it is still in the possesion of the shipper...REGARDLESS of what their database says. The database is their internal tracking system and has no legal basis to avoid the fact they did not deliver it. It may be a bad business practice that the driver should be repremanded for...but it is NOT theft.

That maybe true if the package never makes it off of the truck and makes it back to the hub THAT day....but if I am missing an item worth 2K, I AM going to the UPS hub where the truck originates ( The little stickers I have seen on the door say I can go pickup my package before the final third attempt is made ) and will wait for the truck to arrive back in.

If my package is NOT on that truck when it arrives back in and the driver said it was delivered he is guilty of theft.

Falsifiying company documents is a fireable offense at any company....so at the least his **** should be reprimanded harshly for a first offense....canned if it repeats.

daboyz

Damn man, I hope they show up. You could always ship to my house so I could check them out before you.

Serendipity

I've had bad experiences with UPS in the past, but I still use them for audio stuff.

Read this - http://cbs2chicago.com/topstories/Patrick.Kovarsky.UPS.2.326931.html

ND13

appadv wrote: »

I've had bad experiences with UPS in the past, but I still use them for audio stuff.

Read this - http://cbs2chicago.com/topstories/Patrick.Kovarsky.UPS.2.326931.html

I wonder what that damn Bear's jersey, autographed by Gale Sayers, is worth??

SKsolutions

Wow they narrowed it down to him after only 4600 stolen items. Must be top priority.

heiney9

Well no package today. Checked with my neighbors and no package was delivered to them. I guess it was either stolen (possible but unlikely) or the UPS driver delivered it to the wrong address.

It's my understanding the seller needs to initiate the claim process. There was ample insurance to cover the item as well as the shipping cost. I'm sure UPS will kick and scream before pay one red cent.

I am more disappointed because I got a killer deal on LSi 7's. Granted they were a little scratched up. But on a total whim I put in the minimum opening bid of $99 and won them!!!!

Do you think I'll find another pair of LSi 7's for $99? The same guy has another pair for $75 but they are in worse shape (chunks are actually missing) and he charged $69 to ship them.

I guess it wasn't meant to be. I hope I get my money back from UPS.

H9

SKsolutions

That sucks. Hope you at least recover the cost plus shipping. GL.

dkg999

Find out if the seller marked the delivery as being driver released? If not, then the driver left the package without getting a signature, and the claim is going to be a little easier. If the driver did get a signature, then he probably delivered to the wrong address, and UPS can try to track it down.

Hope you get a quick resolution from the seller and UPS.

heiney9

I'm sure there was no signature "required". Our UPS guy has this area as a regular route and I was home at lunch to check on them and I was home w/in 2 hours after they were dropped off.

I don't really have too much confidence I'm going to get my money back, but we'll see. I mean WTH is the insurance for if I never get my package (thru no fault of my own or the seller) and am out the money.

No more having things sent to my house. It's delivery at work with a signature required. I had a package delivered to the last place I worked and they delivered it upstairs and the receptionist had no clue I didn't work upstairs (completely different company) the label had our "suite" number on it but the UPS guy screwed up. Had I not been watching it very closely who knows where it would have ended up!!!

H9

treitz3

Dude, that SUCKS! I was hoping to hear a better report by today. There still may be hope, but..............:mad:

ND13

I asked our UPS dude, at work, about the signature thing. He said it was only like a dollar or so extra to require a signature. I'd like to suggest that anyone selling/shipping anything, of any substantial value, to SPLURGE for the extra dollar or two and require a signature.

heiney9

ND13 wrote: »

I asked our UPS dude, at work, about the signature thing. He said it was only like a dollar or so extra to require a signature. I'd like to suggest that anyone selling/shipping anything, of any substantial value, to SPLURGE for the extra dollar or two and require a signature.

I do know anything valued at $500 or more requires a signature. I also know if they drop it at a business someone always has to sign for it. It wasn't mean to be, I'd just like to recoup my cost.

H9

ND13

heiney9 wrote: »

I do know anything valued at $500 or more requires a signature. I also know if they drop it at a business someone always has to sign for it. It wasn't mean to be, I'd just like to recoup my cost.

H9

I'm not too sure about the $500+/sig required thing. I had a $1200 preamp shipped to my house(a couple of years ago) and it was left on the porch. That was the last straw for me. Since then, I've had virtually everything shipped to my office. There was a couple of exceptions during my illness, but they were small, inexpensive items.

heiney9

ND13 wrote: »

I'm not too sure about the $500+/sig required thing. I had a $1200 preamp shipped to my house(a couple of years ago) and it was left on the porch. That was the last straw for me. Since then, I've had virtually everything shipped to my office. There was a couple of exceptions during my illness, but they were small, inexpensive items.

I hear ya. I'll be changing my practices after this incident.

H9

Shicks18

Heiney, goto the delivery hub and see if it is there. It is worth a shot, I have found one of my "lost packages" sitting at a UPS store before.