RM6800 system Sub-woofer

Jazzycrow
Jazzycrow Posts: 5
edited June 2008 in Troubleshooting
I have the RM6800 speaker system and the line in ports on the back of the sub-woofer is loose and causing a lot of feedback. Is this something that's worth sending in for repair or just replace the sub, if repair is the best option does anyone have recommendations for a replacement sub.


Thanks
Post edited by Jazzycrow on
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited June 2008
    Hello,
    Am I correct in assuming you're referring to the female RCA sockets on the sub-woofer's input plate?
    Regards, Ken
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  • Jazzycrow
    Jazzycrow Posts: 5
    edited June 2008
    Yes you are correct
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited June 2008
    Hello,
    In that case you would want to:
    1). unplug the AC power cord and remove the 12 Phillips head screws that go around the circumference of the amplifier's input plate.
    2). the amplifier will come away from the cabinet and you'll see two wires (one red the other black) that lead to the woofer. These wires easily disconnect from the woofer's terminals using the slip off metal clips.
    3). box the amplifier up and send to Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154, please include a short note giving us your name and address and a copy of your sales receipt.
    The service department will quickly send a replacement amplifier.
    Regards, Ken
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