PSW 10 Dead

Everetts
Everetts Posts: 3
edited May 2008 in Troubleshooting
Yesterday when I started my system, the subwoofer failed to turn on.
There is no power light. I checked for line voltage, it was 119VAC, and verified that I had a sub line output from my receiver with an oscilloscope. The sub is
about 3 years old. Is their an internal fuse to check? Any other suggestions
would be welcome.
Post edited by Everetts on

Comments

  • F1nut
    F1nut Posts: 50,557
    edited May 2008
    You've got an oscilloscope and a VOM, so you must know a few things about electronics. Why not open it up and take a look around.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • Everetts
    Everetts Posts: 3
    edited May 2008
    I was just seconds from doing that, but realized if I could find my receipt It might still be under warranty. I was hoping someone has had a similar problem and maybe had some pointers while I procrastinated opening the box.

    I may do it later as I still can't find the receipt.

    Thanx
  • michael_w
    michael_w Posts: 2,813
    edited May 2008
    This problem has showed up before. Just give Polk customer service a call and they'll sort it all out for you. They're pretty awesome when it comes to providing great support for their products. You'll probably have to pull the amp (about 6 screws and a couple connectors - quite easy) and ship it to them.

    polkcs@polkaudio.com
    800-377-7655, Option 1 toll free
    410-764-5470 fax
    International +1-410-358-3600

    Hours Of Operation
    9am - 5:30pm, M-F, EST (USA)
  • Everetts
    Everetts Posts: 3
    edited May 2008
    michael_w wrote: »
    This problem has showed up before. Just give Polk customer service a call and they'll sort it all out for you. They're pretty awesome when it comes to providing great support for their products. You'll probably have to pull the amp (about 6 screws and a couple connectors - quite easy) and ship it to them.

    polkcs@polkaudio.com
    800-377-7655, Option 1 toll free
    410-764-5470 fax
    International +1-410-358-3600

    Hours Of Operation
    9am - 5:30pm, M-F, EST (USA)

    I called them today and they were extremely helpful. They would look
    at it and consider a warranty repair without my reciept.

    Thanks