Midock 10 Problem

scalcano

Hello,
My Midock 10 all of the sudden won't work with batteries.
It used to work before. It still works well when its
conecected, but i get nothing from the batteries.
Allready bought new batteries, nada. Please help,
its the main reason why i bought the unit.
Thanks in advance.

RuSsMaN

scalcano,

I've alerted Polk Customer Support about your issue, but you probably won't hear back from them until Monday or Tuesday. They may want you to send the unit in for repair / replacement, so have your box ready (and a copy of your receipt if you have it).

You be back listening in direct current in no time, I'm sure.

Cheers,
Russ

BaggedLancer

I really hate to suggest this, as I'm sure you probably already looked, are the batteries in correctly and seated properly? Maybe one is halfway in and not making good contact. Just some silly things to try while passing the time waiting for customer service to open monday morning.

scalcano

Yes i already checked the placements of the battery, unfortunatly the
problem is behond that.
thanks,
simon

[Deleted User]

Hello,
I'm sorry you're having a problem. It might be best to package the unit up and send it to Polk Audio, 2550 Britannia Blvd. Suite A, San Diego, CA. 92154. Please include a short note givng us your name, address and a copy of your sales receipt.
If the unit was purchased at a Radio Shack I believe they are offering service, as well. But, you are certainly welcome to send it to us.
Regards, Ken