isonic issues

zaq
zaq Posts: 1
edited June 2008 in Troubleshooting
I have had problems with my Isonic for a while, but I have a huge one now. When I go to play a dvd or cd it spools up and then powers down. Makes the occassional feedback noise and other problems seem small. Any others with similar issues?
Zaq
Post edited by zaq on

Comments

  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited January 2008
    Hello Zaq,
    I'm sorry you're having problems with your I-Sonic. Give us a call at 1-800-377-7655 or email us at polkcs@polkaudio.com and I'm sure we can help.
    Regards, Ken
  • karolak
    karolak Posts: 1
    edited January 2008
    Zaq,
    I have the exact same problem with my iSonic. I had not used the CD player in quite a while and when I tried to do so a couple of weeks ago, the very same thing happened - the disc started to spin up then the entire unit shut down. When I turned the unit back on, it now has a rather loud AC hum or buzz (for lack of a better description). I have had problems with the iSonic before. This is my third one.
    Bob Karolak
  • Jed Leland
    Jed Leland Posts: 183
    edited January 2008
    Hello,
    No problem, Polk will help you get things straightened out. Just call or email the address given above.
    JL
  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited January 2008
    Thanks, Jed.
    You are correct, give us a call or send an email and we can help.
    Regards, Ken
  • jsani
    jsani Posts: 1
    edited June 2008
    I have the same issue as Karolak above. Unit was powered off and then plugged back in. Now, it will not power up and all that you can hear is a buzz noise through the speakers while plugged in. I have had the unit only 2 years and it developed the humm a couple months ago and was very prevalent with FM. Now I have a $600 door stop as the thing will not even power up. Any love available?
  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited June 2008
    Hello,
    We can take care of any I-Sonic problem, telephone us at 1-800-377-7655 with the serial number of your unit and we can arrange for service and shipping.
    Regards, Ken