help... need info on 5yr warrente

harooharoo Posts: 83
edited October 2002 in Troubleshooting
the otherr day i had some ":joe walsh "rocky mountain way" in the cd ,happy as can be... -25db (marantz sr18-ex)volume , when i saw SMOKE coming from my right rt800i!!!!
took the grill off and the tweater was smokin!!!! :(
i have had them for 10 months (never really had the speakers up that loud/with in reason)
when i bought the speakers (all polk ) i didnt get the extended warrente because i thought ... Y , there POLKS there aint anything gointo happen to them, there to good .
well :(
SO, i need help on how do i get the tweaters replaced/fixed , i have 5 yrs from polk on them ... RIGHT ?!?!
please reply to this, im using some extra r10's for my mains :( that sure aint no rt800i's thats for sure!
thx... in advance, haroo:(
--MARANTZ SR18ex 140wpc x 5 (high current/direct amp)thx-ex "ultra"
electrohome tube amp 15watt. pr channel(aprox.1955a.d.) for 2 channel audio{recently recapped& tubed-5ar4power rect. & 12au7)
-kenwood amp(km-996/140wpc(used for 7.1 rears(thx ex)
-toshiba dvd video/audio player(progressive scan) sd-4700
-sony sacd cd player scd-xe670
-nakamichi "music bank cd player "6+1disk(20bit dac)
-toshiba hifi vcr (v3 pro head)
-motorola digital cable box
-RCA 32' "home theater" PIP tv
-polk RT800i x 2 (mains) ~bi-wired
-polk sc400i x 1 (center) ~bi-wired
-polk fx300i x 2 (side fx) ~di-pole
-polk r10 x 2 (rears)
-polk pws250 (powered sub)
-2x173ltr(48"-16")sono subs(powered by kenwood kr-7200 250watt & w/ audiosource EQ (model eq eight/series II)
-Thorens td-166 mk II/Grado silver fs1
-Thorens td-160/empire 66cart
-Dual 601
-D.I.Y. carfea "little big horns"-(pioneer full range 8" & fostex 4" compression horn tweaters
-sony (ps1)
-sony (ps2)

-haroo, "GOD gave you the gift of sound, Your gift to God is what you do with it!"
"marantz haroo"
Post edited by haroo on


  • F1nutF1nut Posts: 41,774
    edited October 2002
    Contact customer sevrice.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

  • faster100faster100 Posts: 6,247
    edited October 2002
    you have to have your sales slip and get polks address to send it in and they will replace it, I called and asked after getting some speakers just to know later and thats what they told me
    MY HT RIG:
    Sherwood p-965
    Sherwood sd871 dvd
    Rotel 1075 amp x5
    LSI15 mains
    LsiC center
    LSIfx surround backs
    Lsi7 side surrounds
    SVS pb12/plus2

    2 Channel Rig:

    nad 1020 Pre-amp
    Rotel 1080 stereo amp
    Polk sda 2B
    kenwood grunt Tuner
    realistic lab 450 TT
    Signal cable IC
  • KennethSwaugerKennethSwauger Moderator Posts: 6,846
    edited October 2002
    Sorry you're having a problem. Telephone me at 1-800-377-7655 extension 891 or email me at [email protected] and I'll help.
    Regards, Ken
    "They thought we were too loud, but shoot, I had four army blankets folded over my amp, and the volume level was on 2. I'm used to playin' on 10!" S.R.V.
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!