11 broken Xbox 360s
PolkThug
Posts: 7,532
Polkie List:
PolkThug
jflail2 (drive eating games)
BIZILL
tcrossma (on 4th unit)
polkatese
fatchowmein
mutelight (4 bad units total)
Face
SolidSqual
millerman 3732
Sherardp
>>>>>>>>>>>>>>>>
From 1up.com: http://www.1up.com/do/newsStory?cId=3160603
A Tale of 11 Broken Xbox 360s
One person's bad luck or proof of a serious problem? You be the judge.
By Philip Kollar, 06/26/2007
"I can't comment on failure rates, because it's just not something - it's a moving target. What this consumer should worry about is the way that we've treated him. Y'know, things break, and if we've treated him well and fixed his problem, that's something that we're focused on right now."
-- Peter Moore on Xbox 360 failure rates
Average, Aggravated Gamers
Justin Lowe is your average hardcore gamer. He's fully embraced the HD era, owning both PlayStation 3 and Xbox 360, and loves his Nintendo DS and PSP for gaming on-the-go. He even helps run Aggravated Gamers, an indie gaming podcast. What's special about Justin, though, is he's currently on his twelfth Xbox 360.
"I'm no fanboy," he says, but there's no doubt he's a 360 fan. He purchased his first machine a month after the console launch, but, since then, Justin has not had a working system for longer than a month or two. The list of problems is almost comically large: three red lights of death, two with disc read errors, two dead on arrival, several with random audio and video-related issues and one that actually exploded.
Looking at the situation through Moore's own standards, how has Microsoft performed? "On a scale of one to ten, I'd rate them an 8... at first," says Lowe. His 360 broke in early January, just a few weeks after purchase. For the first six months, Microsoft customer service was polite and replacements sent very quickly. Since then, things have slowly but surely taken a turn for the worse. As the reported number of problems with 360 consoles increases (Microsoft writes them off as "vocal minority"), shipping has started taking longer and customer service less helpful.
As Justin garnered more experience with 360 repairs, he discovered something. The consoles consumers sent back by Microsoft are often refurbished, rather than brand-new. Justin found out that, with enough problems and by specifically making the request, Microsoft would send out brand-new consoles as replacements. Midway through his ordeal, he began doing this, but quickly found the downside: new consoles can take even longer to send out, with up to two weeks spent waiting for Microsoft approval. Microsoft has compensated Justin to some degree. A month of Xbox Live service, replacement headsets, some free Microsoft Points and at least one free game were offered at various points. He claims to have never asked for anything beyond the Xbox Live time.
When his third 360 broke, one customer service rep suggested he look into the wiring at his house; electricity problems could have been causing the mess-ups. Problem: none of his other systems (not to mention his several computers and other electronics) have experienced any major problems, and his father is, coincidentally, an electrician. The specific suggestion was brought up by Microsoft customer service again after the eighth console repair. This time, just to be certain, Justin had a contractor come to the house and check the wiring, where he was told that everything was in order, with no abnormalities in voltage of any of house outlets. Nevertheless, customer service has continued to suggest this as a potential cause.
If Justin's story seems too crazy to be believed here on 1UP, it's unsurprising to learn that's how message boards responded, too. He posted his plight at both Cheap **** Gamer and NeoGAF and was promptly called a liar by many, before he decided to record a call with Microsoft's customer support.
In an MP3 that Justin shared with 1UP -- which you can listen to below -- he asks a service representative to read off his support/repair request numbers. After opening the account, the rep lets out an audible laugh. He reads them off and confirms they are under Justin's account. Just to be sure, 1UP called into Xbox Live support with Justin's contact info and asked for the same information. Again, the person on the other end laughed when they accessed Justin's account, remarking, "It looks like you have a lot of numbers."
Listen Now:
To the various internet commentators and those manning Microsoft's customer service phone lines, it seems an unbelievable joke, but, to Justin, each one of those numbers represents another little headache and two or three weeks without his console. "I am still a huge fan of the 360, even with all of the problems," he says. "It's just the 360 is where the games are at right now." Justin owns nearly 20 games for 360.
Justin's eleventh 360 sports an all-new problem that popped up shortly after 1UP originally contacted him. This time, it's a sound-related issue, causing loud, experience-ruining crackles that pop in and out of games. Justin just recently received the box to ship this console back for his twelfth shot at something that works, but initially held off to take part in the Halo 3 beta and check out Forza Motorsport 2.
Gamers, We Have a Problem
1UP contacted Microsoft -- including an Xbox AOC Escalation Lead Justin interacted with -- before running this story. "We are disappointed any time we hear about a customer having a negative experience with our products or services. Justin Lowe's experience is highly unusual and we are actively investigating the situation further to ensure that we are taking responsibility where we need to," said a Microsoft spokesperson. "You will be pleased to hear that Justin is back to playing his favorite Xbox 360 games now that he has received a brand-new console."
That's true. Justin confirmed to us Microsoft shipped him another working console, but Microsoft continually dodged 1UP's attempts to specifically discuss Xbox 360 failure rates and attributed some of the public disdain to dissatisfaction with customer service, not the actual hardware. Changes to the customer service program were rolled out in April, said Microsoft.
I would go back and say the vast majority of people love their experience. There is a vocal minority out there
"We've heard from enough customers to know there was a trend in customer service dissatisfaction that we needed to correct. As a result, we are delivering on a commitment to deliver an improved Xbox customer service experience for Xbox 360 consoles that is faster, more efficient and includes shipping free of any charge," said the company. "As you can imagine, implementing process and policy changes can be an enormous undertaking."
But, bad luck aside, is this reflective of a larger problem with the Xbox 360 console itself? In an interview at The Mercury News, Todd Holmdahl, corporate vice president of the Gaming and Xbox Products Group, attributed the complaints over hardware to be a "vocal minority" and nothing more. "I would go back and say the vast majority of people love their experience. We continue to go back and address all of these issues on a case by case basis," he said.
When asked if Microsoft still agreed with Holmdahl's comment that complaints were just a "vocal minority," they did. "Yes, Microsoft stands by Todd's statement," said the company.
When specifically asked about the additional heat sinks appearing in refurbished Xbox 360s and how customer service determines if a consumer receives a brand-new machine or a refurbished one:
1UP: Microsoft won't comment on these second heat sinks showing up in refurbished Xbox 360s -- which, as far as we know so far, are not in the retail units -- so how does customer service determine whether someone should receive a "new" machine and an internally "refurbished" one?
Microsoft: In either an in-warranty or out-of-warranty situation, most customers will now receive their original console back from Microsoft so there is no need for customers to reload profiles, games or other content previously stored on their hard drive. This is part of our ongoing-effort to improve our repair warranty program and enhance our customer service operations.
Similar dodging occurred a few weeks ago, when asked about the heat sinks. Despite the visual evidence, Microsoft refused to confirm their existence.
1UP: Reports are surfacing of users getting refurbished Xbox 360s with additional heat sinks installed in them...can Microsoft confirm?
Microsoft: In response to your inquiry, regularly updating console components is commonplace within the industry and is a standard aspect of the business for a variety of reasons including cost reduction, improved manufacturability and improved performance. We do not provide details on these updates.
1UP: But, will they appear in on-shelf Xbox 360s?
Microsoft: Again, regularly updating console components is commonplace within the industry and is a standard aspect of the business for a variety of reasons including cost reduction, improved manufacturability and improved performance. We do not provide details on these updates.
In spite of all of this, Justin is still behind Microsoft's console. "I still like Microsoft, as much as that may astound people. There's no real hate towards the company for what I have experienced."
PolkThug
jflail2 (drive eating games)
BIZILL
tcrossma (on 4th unit)
polkatese
fatchowmein
mutelight (4 bad units total)
Face
SolidSqual
millerman 3732
Sherardp
>>>>>>>>>>>>>>>>
From 1up.com: http://www.1up.com/do/newsStory?cId=3160603
A Tale of 11 Broken Xbox 360s
One person's bad luck or proof of a serious problem? You be the judge.
By Philip Kollar, 06/26/2007
"I can't comment on failure rates, because it's just not something - it's a moving target. What this consumer should worry about is the way that we've treated him. Y'know, things break, and if we've treated him well and fixed his problem, that's something that we're focused on right now."
-- Peter Moore on Xbox 360 failure rates
Average, Aggravated Gamers
Justin Lowe is your average hardcore gamer. He's fully embraced the HD era, owning both PlayStation 3 and Xbox 360, and loves his Nintendo DS and PSP for gaming on-the-go. He even helps run Aggravated Gamers, an indie gaming podcast. What's special about Justin, though, is he's currently on his twelfth Xbox 360.
"I'm no fanboy," he says, but there's no doubt he's a 360 fan. He purchased his first machine a month after the console launch, but, since then, Justin has not had a working system for longer than a month or two. The list of problems is almost comically large: three red lights of death, two with disc read errors, two dead on arrival, several with random audio and video-related issues and one that actually exploded.
Looking at the situation through Moore's own standards, how has Microsoft performed? "On a scale of one to ten, I'd rate them an 8... at first," says Lowe. His 360 broke in early January, just a few weeks after purchase. For the first six months, Microsoft customer service was polite and replacements sent very quickly. Since then, things have slowly but surely taken a turn for the worse. As the reported number of problems with 360 consoles increases (Microsoft writes them off as "vocal minority"), shipping has started taking longer and customer service less helpful.
As Justin garnered more experience with 360 repairs, he discovered something. The consoles consumers sent back by Microsoft are often refurbished, rather than brand-new. Justin found out that, with enough problems and by specifically making the request, Microsoft would send out brand-new consoles as replacements. Midway through his ordeal, he began doing this, but quickly found the downside: new consoles can take even longer to send out, with up to two weeks spent waiting for Microsoft approval. Microsoft has compensated Justin to some degree. A month of Xbox Live service, replacement headsets, some free Microsoft Points and at least one free game were offered at various points. He claims to have never asked for anything beyond the Xbox Live time.
When his third 360 broke, one customer service rep suggested he look into the wiring at his house; electricity problems could have been causing the mess-ups. Problem: none of his other systems (not to mention his several computers and other electronics) have experienced any major problems, and his father is, coincidentally, an electrician. The specific suggestion was brought up by Microsoft customer service again after the eighth console repair. This time, just to be certain, Justin had a contractor come to the house and check the wiring, where he was told that everything was in order, with no abnormalities in voltage of any of house outlets. Nevertheless, customer service has continued to suggest this as a potential cause.
If Justin's story seems too crazy to be believed here on 1UP, it's unsurprising to learn that's how message boards responded, too. He posted his plight at both Cheap **** Gamer and NeoGAF and was promptly called a liar by many, before he decided to record a call with Microsoft's customer support.
In an MP3 that Justin shared with 1UP -- which you can listen to below -- he asks a service representative to read off his support/repair request numbers. After opening the account, the rep lets out an audible laugh. He reads them off and confirms they are under Justin's account. Just to be sure, 1UP called into Xbox Live support with Justin's contact info and asked for the same information. Again, the person on the other end laughed when they accessed Justin's account, remarking, "It looks like you have a lot of numbers."
Listen Now:
To the various internet commentators and those manning Microsoft's customer service phone lines, it seems an unbelievable joke, but, to Justin, each one of those numbers represents another little headache and two or three weeks without his console. "I am still a huge fan of the 360, even with all of the problems," he says. "It's just the 360 is where the games are at right now." Justin owns nearly 20 games for 360.
Justin's eleventh 360 sports an all-new problem that popped up shortly after 1UP originally contacted him. This time, it's a sound-related issue, causing loud, experience-ruining crackles that pop in and out of games. Justin just recently received the box to ship this console back for his twelfth shot at something that works, but initially held off to take part in the Halo 3 beta and check out Forza Motorsport 2.
Gamers, We Have a Problem
1UP contacted Microsoft -- including an Xbox AOC Escalation Lead Justin interacted with -- before running this story. "We are disappointed any time we hear about a customer having a negative experience with our products or services. Justin Lowe's experience is highly unusual and we are actively investigating the situation further to ensure that we are taking responsibility where we need to," said a Microsoft spokesperson. "You will be pleased to hear that Justin is back to playing his favorite Xbox 360 games now that he has received a brand-new console."
That's true. Justin confirmed to us Microsoft shipped him another working console, but Microsoft continually dodged 1UP's attempts to specifically discuss Xbox 360 failure rates and attributed some of the public disdain to dissatisfaction with customer service, not the actual hardware. Changes to the customer service program were rolled out in April, said Microsoft.
I would go back and say the vast majority of people love their experience. There is a vocal minority out there
"We've heard from enough customers to know there was a trend in customer service dissatisfaction that we needed to correct. As a result, we are delivering on a commitment to deliver an improved Xbox customer service experience for Xbox 360 consoles that is faster, more efficient and includes shipping free of any charge," said the company. "As you can imagine, implementing process and policy changes can be an enormous undertaking."
But, bad luck aside, is this reflective of a larger problem with the Xbox 360 console itself? In an interview at The Mercury News, Todd Holmdahl, corporate vice president of the Gaming and Xbox Products Group, attributed the complaints over hardware to be a "vocal minority" and nothing more. "I would go back and say the vast majority of people love their experience. We continue to go back and address all of these issues on a case by case basis," he said.
When asked if Microsoft still agreed with Holmdahl's comment that complaints were just a "vocal minority," they did. "Yes, Microsoft stands by Todd's statement," said the company.
When specifically asked about the additional heat sinks appearing in refurbished Xbox 360s and how customer service determines if a consumer receives a brand-new machine or a refurbished one:
1UP: Microsoft won't comment on these second heat sinks showing up in refurbished Xbox 360s -- which, as far as we know so far, are not in the retail units -- so how does customer service determine whether someone should receive a "new" machine and an internally "refurbished" one?
Microsoft: In either an in-warranty or out-of-warranty situation, most customers will now receive their original console back from Microsoft so there is no need for customers to reload profiles, games or other content previously stored on their hard drive. This is part of our ongoing-effort to improve our repair warranty program and enhance our customer service operations.
Similar dodging occurred a few weeks ago, when asked about the heat sinks. Despite the visual evidence, Microsoft refused to confirm their existence.
1UP: Reports are surfacing of users getting refurbished Xbox 360s with additional heat sinks installed in them...can Microsoft confirm?
Microsoft: In response to your inquiry, regularly updating console components is commonplace within the industry and is a standard aspect of the business for a variety of reasons including cost reduction, improved manufacturability and improved performance. We do not provide details on these updates.
1UP: But, will they appear in on-shelf Xbox 360s?
Microsoft: Again, regularly updating console components is commonplace within the industry and is a standard aspect of the business for a variety of reasons including cost reduction, improved manufacturability and improved performance. We do not provide details on these updates.
In spite of all of this, Justin is still behind Microsoft's console. "I still like Microsoft, as much as that may astound people. There's no real hate towards the company for what I have experienced."
Post edited by PolkThug on
Comments
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Maybe we should start a 3 Ring of Death Chart and list all members who've had theirs die.
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I'm not surprised at this. I'm on my 4th unit and I don't even use it very much; maybe twice a week. 2 red rings of death and 1 bad DVD drive. My only real gripe with the whole thing is the amount of time it takes to get a replacement, usually between 20-24 days when all's said and done.
timSpeakers: Polk LSi15
Pre: Adcom GFP-750 with HT Bypass
Amp: Pass Labs X-150
CD/DVD Player: Classe CDP-10
Interconnects: MIT Shortgun S3 Pro XLR
Speaker cables: MIT MH-750 bi-wire
TT:Micro Seiki DD-35
Cartridge:Denon DL-160
Phono Pre:PS Audio GCPH -
fatchowmein wrote: »Maybe we should start a 3 Ring of Death Chart and list all members who've had theirs die.
PolkThug
jflail2
BIZILL
tcrossma (on 4th unit)
polkatese
fatchowmein
mutelight (4 bad units total)
Face
SolidSqual -
One of mine has been replaced one and the other has been replaced three times and is actually in TX as we speak.// Panasonic AE8000 // Pioneer SC-57 // Polk Audio RTi A9 // Polk Audio CSiA6 //
// Polk Audio FXi A6 // SVS PB12-NSD Subwoofer // Logitech Harmony Ultimate // Pro-Ject Debut III //
// Oppo BDP-103 // Microsoft Xbox One Day One Edition // Sony Playstation 4 1TB SSHD // Nintendo Wii U //
Photo Gallery
Movie and Game Collection -
Add me to the list, 1 so far."He who fights with monsters should look to it that he himself does not become a monster. And when you gaze long into an abyss the abyss also gazes into you." Friedrich Nietzsche
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I got some kind of checklist back with mine that was completely in Spanish. Anybody else get that?
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Mine just died yesterday
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I got some kind of checklist back with mine that was completely in Spanish. Anybody else get that?
If I remember correctly, and I may very well not be remembering correctly, I think mine all came back with checklists in multiple languages.Speakers: Polk LSi15
Pre: Adcom GFP-750 with HT Bypass
Amp: Pass Labs X-150
CD/DVD Player: Classe CDP-10
Interconnects: MIT Shortgun S3 Pro XLR
Speaker cables: MIT MH-750 bi-wire
TT:Micro Seiki DD-35
Cartridge:Denon DL-160
Phono Pre:PS Audio GCPH -
fatchowmein wrote: »Maybe we should start a 3 Ring of Death Chart and list all members who've had theirs die.
XA ?
Xbox Anonymous ?I am sorry, I have no opinion on the matter. I am sure you do. So, don't mind me, I just want to talk audio and pie. -
At this point, Microsoft should let anyone with a defective 360 go to any authorized 360 retailer for 2 brand new consoles, no questions asked replacement, along with a free game of choice. When 1 of the consoles break, you still have a spare that will hopefully last until you get the 1st 360 back from the store.
This is beyond absurd. If a car has the same problem 3 times it goes into Lemon Law. How many 360's does it take?
V -
PolkThug
jflail2
BIZILL
tcrossma (on 4th unit)
polkatese
fatchowmein
mutelight (4 bad units total)
Face
I'm in.Casey
H/T: Epson 6500ub
Sony UBP-X800
Toshiba HD-XA2 (HD-DVD, CD)
Onkyo 805 (pre-amp)
Outlaw 7125
Polk RTi 10 (bi-amped)
Polk CSi5 (bi-amped)
Polk RTi6
SVS PB 12 plus/2
Velodyne SMS-1
TV Rig: Samsung 50'' 4k display
Polk Signa-1 Surround bar -
SolidSqual wrote: »Mine just died yesterday
Nice, up to 14 bad units just with Polkies. :mad:
Edit: "15" -
i have no doubt my 2nd (new, not refurbed) will eventually fail within one year. the question only becomes... when?
that being said, i still love my 360. talk about a mind trip.
POLK SDA-SRS 1.2TL -- ADCOM GFA-5802
PANASONIC PT-AE4000U -- DIY WILSONART DW 135" 2.35:1 SCREEN
ONKYO TX-SR805
CENTER: CSI5
MAINS: RTI8'S
SURROUNDS: RTI8'S
7.1 SURROUNDS: RTI6'S
SUB: SVS PB12-PLUS/2 (12.3 series)
XBOX 360WiiPS3/blu-rayTOSHIBA HD-A35 hd dvd
http://polkarmy.com/forums/index.phpbobman1235 wrote:I have no facts to back that up, but I never let facts get in the way of my arguments. -
Got my white box in today with all kinds of goodys, A nice little plastic bag, some foam ends, this snazzy full color instuction guide on how to pack a box, and a big piece of tape.
Casey
H/T: Epson 6500ub
Sony UBP-X800
Toshiba HD-XA2 (HD-DVD, CD)
Onkyo 805 (pre-amp)
Outlaw 7125
Polk RTi 10 (bi-amped)
Polk CSi5 (bi-amped)
Polk RTi6
SVS PB 12 plus/2
Velodyne SMS-1
TV Rig: Samsung 50'' 4k display
Polk Signa-1 Surround bar -
My best friends dropped last week.
Red Circle of dying death! -
What is the "ring of death?"
Im hearing about head Xbox 360's all over the place! I was thinking of getting one eventually but if they wont last 6 months, Ill just get a PS3 instead.polkaudio sound quality competitor since 2005
MECA SQ Rookie of the Year 06 ~ MECA State Champ 06,07,08,11 ~ MECA World Finals 2nd place 06,07,08,09
08 Car Audio Nationals 1st ~ 07 N Georgia Nationals 1st ~ 06 Carl Casper Nationals 1st ~ USACi 05 Southeast AutumnFest 1st
polkaudio SR6500 --- polkaudio MM1040 x2 -- Pioneer P99 -- Rockford Fosgate P1000X5D -
I don't know all the details but it's something to do with the 360's hardware failing.Casey
H/T: Epson 6500ub
Sony UBP-X800
Toshiba HD-XA2 (HD-DVD, CD)
Onkyo 805 (pre-amp)
Outlaw 7125
Polk RTi 10 (bi-amped)
Polk CSi5 (bi-amped)
Polk RTi6
SVS PB 12 plus/2
Velodyne SMS-1
TV Rig: Samsung 50'' 4k display
Polk Signa-1 Surround bar -
its when the pretty green lights around the power button turn red and flash!
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never had ANY console fail on me...including the 360...
knocks on wood...:oPioneer Elite VSX-53, Polk RT800i fronts, Polk CS400i center, FX500i surround, Velodyne sub -
never had ANY console fail on me...including the 360...
knocks on wood...:o
Ditto.
At first I thought it was just abuse, but that can't possibly be the case. I hope Microsoft gets its **** together. The games they have are fantastic, but they're going to have issues if they can't get their hardware to interact with it. -
Add me to the list also, and put me on another one where MS loses your 360 and claims they never received it, even with tracking info provided.Shoot the jumper.....................BALLIN.............!!!!!
Home Theater Pics in the Showcase :cool:
http://www.polkaudio.com/forums/showcase/view.php?userid=73580 -
As a correction, I am not a member of the 3 ring of death club. I started a separatist movement known as the "dvd drive makes crazy brick grinding noises and eats your favorite game" club.
And to compound things (namely my stupidity) I put my second favorite game in before I realize "adurrrrrrrr, maybe that grinding sound is bad."
So while I didn't get 3 rings, I got a cool grinding noise and 2 useless games
2007 Club Polk Football Pool Champ
2010 Club Polk Fantasy Football Champ
2011 Club Polk Football Pool Champ
"It's like a koala bear crapped a rainbow in my brain!" -
We've had the 360 for 4 or 5 months, and never had a problem; it is played on a daily basis.
Edit: to be fair.....the headset connection to the controller broke, but I'm pretty sure it was abuse._________________________________________________
***\\\\\........................... My Audio Journey ............................./////***
2008 & 2010 Football Pool WINNER
SOPAThank God for different opinions. Imagine the world if we all wanted the same woman -
It is this unreliability with the XBox 360 that I have refused to purchase one up to this point. They've been talking about the smaller processor (from 90 nm to 65 nm die), this should resolve some of the over heating issues and lengthen its lifespan. No doubt others have compared this system to the systems of old: NES, SNES, N64, Genesis which still work 5,10,15 years later ... certainly the circuitry is simpler and the heat produced is less however WHATS UP WITH THAT?
Similarly Im not all that interested in the PS3 at this point either with the lack of software and the fact that all my friends are ready to make the plunge to the 360 soon so Ill be left out playing perhaps the same games on a PS3 without being able to interact with them online.
I think the 65 nm die is set to release in the fall and I will probably jump on the band wagon, until than my Nintendo Wii will haveto suffice.
Zsolt -
So far so good with mine, but and there is a but, how often are you using your 360s (hours per day)? I might use mine for up to 10 hours a week, with plenty of ventilation etc.
I am curious to know why they are failing and is it due to heavy usage, crashing when on XBox Live, single players or multiple etc., etc? If this is the case, I need to start using mine more to "make" it fail.
Heavy usage shouldn't be a factor in the scheme of things, as we all have paid top dollar for a product that should give us years of trouble free operation. Anyway, interested in your how and why your 360s have died.Regards - Gaz from the land of Oz
Main System
Denon - AVC-4700H
Emotiva - XPA-9
Cambridge Audio - Azur 851C - CXUHD
Polk Audio - Legend L800 - Legend L400 - Legend L900 - LSiM fx - OWM3
SVS - PB1000 x 2
Foxtel - iQ4
Belkin - Pure AV PF40
Sony K77A9G
Front Room System
PS Audio - Sprout 100
Cambridge Audio - CXC S2 - CA752BD
Sony - UBX800 4K BluRay
Polk Audio - Legend L200 -
No idea on mine. Not a heavy user at all. Turn it on at most 2 hours any given day, with it not being on at all many days. It stands vertical, and has enough clearance to adequately cool (at least in my mind.) I think my disc drive simply crapped out.2007 Club Polk Football Pool Champ
2010 Club Polk Fantasy Football Champ
2011 Club Polk Football Pool Champ
"It's like a koala bear crapped a rainbow in my brain!" -
Microsoft is mum about the "general hardware failures".
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Heat has to be an issue here in my mind. Even with adequate ventilation, there crapping out. now that were in the warmer months, it seems like there crapping out with more frequency. I wonder if humidity/moisture is a factor too? I have mine in a very cool basement (with the air on, the basement drops to 68 degrees or less even on the hottest of days). in the times where air or heat is on, there is little to no moisture in my basement since I do not have a functioning whole house humidifier, and my heat is forced hot air.
I have my 360 on top of a table verticle, with nothing around it. I even have it outside the speakers so any resonant heat from the TV will not come near it. I hope this helps me prevent the red ring of death.
seems like if you push it with use (especially as a dvd player and game system) and dont have it in the best posssible ventilation situation, your gonna get tagged. hell, even with the best conditions one can get tagged.
as unacceptable as this is, I have some respect for Microsoft stepping up to the plate. shows some semblance of responibility. it takes balls for a publically traded company to eat a billion dollar hit on the balance sheet, not that they shouldnt have.Living Room 2 Channel -
Schiit SYS Passive Pre. Jolida CD player. Songbird streamer. California Audio Labs Sigma II DAC, DIY 300as1/a1 Ice modules Class D amp. LSi15 with MM842 woofer upgrade, Nordost Blue Heaven and Unity interconnects.
Upstairs 2 Channel Rig -
Prometheus Ref. TVC passive pre, SAE A-205 Amp, Wiim pro streamer and Topping E50 DAC, California Audio Labs DX1 CD player, Von Schweikert VR3.5 speakers.
Studio Rig - Scarlett 18i20(Gen3) DAW, Mac Mini, Aiyma A07 Max (BridgedX2), Totem Mites -
I have mine with the external fan that snaps on since day one (came with it as part of a package). Maybe that's why I have had no issues....._________________________________________________
***\\\\\........................... My Audio Journey ............................./////***
2008 & 2010 Football Pool WINNER
SOPAThank God for different opinions. Imagine the world if we all wanted the same woman -
11? How about 11 million?
M$ admits ALL 11.6 million Xbox360's are faulty
What's even more amazing to me is the fact that this problem won't be considered a big deal.
