My 360 croaked!

powerlord

Everything I've ever bought at BB they have replaced with just the reciept no problems.Same with CC,I've even taken gear back that was bought way after the 30 day return was up without warranty and they just about always exchange it.Only thing I've been turned down on was DVD and CD's. And then there's walmart,you can take just about anything back to them even if you didn't buy it from them,without a reciept.

polkatese

This is from someone on AVSForum, I thought it's a funny posting, so I took the liberty of posting it here:


Originally Posted by mdana
My 09/30/2005 mfr. date box died on me last Wednesday, tried to boot up halo 2 and, BLAM, three red rings. I researched this site and a couple of others and found the "good" news about free warranty replacements for consoles bought before 1/1/06. So I called up old M$ and got "Mike" who I couldn't really understand, because for some reason he had a very heavy Indian accent. After going a couple of rounds with him he informed me I was in fact out of warranty and he would be glad to take my payment for $140 to replace it. I told him no way and asked to speak to a supervisor and I was put on hold for about five minutes. He then came back and told me he would take off 25% of the repair cost, I said NO I want 100% off. He put me on hold again and I spoke to his supervisor who told me he would take off 50% but that was all he could do. I told him to **** off and I was going to take legal action because they had admitted a flaw but now it was "a promotion they were no longer running." I steamed a little more over the weekend and finally called back today after reading the rest of this thread and accepting the fact this was the best deal I was going to get. This time I called back and spoke to "Mark" who had a very weak California impersonation of an accent (ohhkay doowd) who informed me that my xbox couldn't have been manufactured on 9/30/2005 because they didn't go on sale until Christmas of 2005. WTF!!!!!!!! I got irate at this point and told him it WAS manufactured on that date and I waited for nine hours to get the stupid fcuking thing on 11/22/05. I finally calmed down and put the $70 bucks on my credit card and am currently cooking my box so I can download the new H2 maps and play them for a little while. I know this was a rant and I apologize, but I feel A LOT better now. Thanks.


This was my original post and I thought I would update you guys. It took about three weeks from the time I made the call to the time that I got my box back. The rep on the phone told me they would repair my original box and send it back to me, but my new one has a Feb 06 build date, whatever, as long as it keeps working. The reason I wanted to post again was I went through something kind of funny when I picked my new box up. I got home last Thursday around 5:30 and of course the UPS guy had been there less than an hour before. So I called the number on the slip and they told me to come down and pick it up after 7:30. I got to the UPS center and there were about ten other people waiting. We went in and the very first guy in line was picking up a white box that looked very familiar. The lady behind the counter asked what it was and he told her it was his xbox 360, his fourth replacement. She started laughing and said there were three other boxes sitting on the back dock that looked the same. I then chimed in and told her one was mine and we all had a big laugh. This was just an average weekday worth of deliveries in one city and these were the boxes that DIDNT get delivered to the home. The moral of this story is: **** M$ and their 3% return rate, they lie their asses off. I don't know of a single original xbox getting returned or any ps2's for that matter. Yet I personally know three people who have returned their 360's and I only know seven people that have them. Whatever, have a good day, hope this box lasts.
Sincerely,
Disgruntled M$ fan

BIZILL

MAN, i got the 3 red rings of death 3 times last night. 4th turn on she booted up. i'm about ready to be pissed like the rest of you. today is the release of the dashboard update. it downloaded and things are a bit different. i just can't wait for the damned hd dvd update later this week/early next week.

polkatese

got mine back from service, I sent in console built date of October 2005, came back August 2006. So far it looks good.