Polk Customer Service comes through (again)

AaronAaron Posts: 1,853
edited August 2002 in Speakers
When I was testing the RT12's one of my biggest complaints was with the sloppy bass. When I tested the RT800's I noticed a significant increase in the bass tightness when I used the floor spikes. So, I figured the RT12's could definitely benefit from spikes. I looked on their base and sure enough they were threaded for spikes. I called up Polk customer service to see if I could purchase some. Aparently the speakers came with floor spikes, but I don't really remember ever seeing them. Anyway, I wanted to buy them, but Polk wouldn't have that. They shipped them out at no charge! They didn't even ask for a serial number. Not bad for a speaker that's out of warranty. As I suspected the bass tightened up significantly. I would venture to say that they're about as tight as the RT800's now. Thanks Polk!

Post edited by Aaron on


Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!