Need Help.

cfrizz
cfrizz Posts: 13,415
edited April 2007 in Speakers
While I was listening to Jazz At The Pawnshop, I discovered that the left driver in my Boston Accoustics 920 center channel is buzzing the music rather than playing it!:eek:

What does this mean & how do I fix it?
Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
Post edited by cfrizz on
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Comments

  • ND13
    ND13 Posts: 7,601
    edited March 2007
    Make sure it just hasn't vibrated loose, first. If it's still tight, get a replacement driver. I doubt that they are very salty.
    "SOME PEOPLE CALL ME MAURICE,
    CAUSE I SPEAK OF THE POMPITIOUS OF LOVE"
  • cfrizz
    cfrizz Posts: 13,415
    edited March 2007
    Well I looked at the driver & it seems to be in there nice & tight it's not flopping around or anything & the screws are in nice & solid.
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
  • halo
    halo Posts: 5,616
    edited March 2007
    Cathy - Can you remove it and test it by itself (@ low volume)?
    Audio: Polk S15 * Polk S35 * Polk S10 * SVS SB-1000 Pro
    HT: Samsung QN90B * Marantz NR1510 * Panasonic DMP-BDT220 * Roku Ultra LT * APC H10
  • cfrizz
    cfrizz Posts: 13,415
    edited March 2007
    Gulp...you mean like unscrew it & pull it out???:eek:
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
  • janmike
    janmike Posts: 6,146
    edited March 2007
    Nice and easy. You can do it Cathy - just take it slow.
    Michael ;)
    In the beginning, all knowledge was new!

    NORTH of 60°
  • cfrizz
    cfrizz Posts: 13,415
    edited March 2007
    Well I did it. It is definately buzzing/cutting out. But the 2 connectors that I saw & felt seemed to be secure. Now what?
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
  • halo
    halo Posts: 5,616
    edited March 2007
    So you took out the driver (disconnected it completely from internal wiring) and connected cables from your amp to the driver & played something at low volume and you still get the buzzing?

    If so contact the manufacturer for a replacement driver or start looking for a new center channel.
    Audio: Polk S15 * Polk S35 * Polk S10 * SVS SB-1000 Pro
    HT: Samsung QN90B * Marantz NR1510 * Panasonic DMP-BDT220 * Roku Ultra LT * APC H10
  • cfrizz
    cfrizz Posts: 13,415
    edited March 2007
    Uh no. I didn't completely disconnect it. I just pulled it a little way out of the cabinet & played it at low volume & it was buzzing.

    Besides I can't quite figure out how they are connected. The 2 little wires look like they are soldered on. I didn't really want to tug on them to find out the hard way.

    However, maybe one of the connectors was loose because it is playing better now. It still has a light buzz & not quite as clear as the right one. But I have to be on top of it to hear the buzz.
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
  • steveinaz
    steveinaz Posts: 19,538
    edited March 2007
    I think your driver is going....
    Source: Bluesound Node 2i - Preamp/DAC: Benchmark DAC2 DX - Amp: Parasound Halo A21 - Speakers: MartinLogan Motion 60XTi - Shop Rig: Yamaha A-S501 Integrated - Shop Spkrs: Elac Debut 2.0 B5.2
  • halo
    halo Posts: 5,616
    edited March 2007
    Only way to know for sure Cathy is to unsolder the contacts & try the driver by itself.
    Audio: Polk S15 * Polk S35 * Polk S10 * SVS SB-1000 Pro
    HT: Samsung QN90B * Marantz NR1510 * Panasonic DMP-BDT220 * Roku Ultra LT * APC H10
  • cfrizz
    cfrizz Posts: 13,415
    edited March 2007
    No way Halo! If that is what's required I'll toss it & buy a new center channel! My mechanical apptitude only goes so far. Which is basically limited to using a screwdriver.
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
  • hearingimpared
    hearingimpared Posts: 21,136
    edited March 2007
    cfrizz wrote:
    No way Halo! If that is what's required I'll toss it & buy a new center channel! My mechanical apptitude only goes so far. Which is basically limited to using a screwdriver.

    Well then take the screwdriver in your right hand and the driver in your left. Next push the screwdriver through the driver very carefully . . . now there is not doubt that you need a new driver!!! WAAAAAAAAAAAAAAAAaa:p
  • cfrizz
    cfrizz Posts: 13,415
    edited March 2007
    Oh you're a real riot Joe! If I hadn't been listening to your cd I may have never discovered this problem!

    IT'S ALL YOUR FAULT!!!:mad: :eek: :p;):D
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
  • hearingimpared
    hearingimpared Posts: 21,136
    edited March 2007
    cfrizz wrote:
    Oh you're a real riot Joe! If I hadn't been listening to your cd I may have never discovered this problem!

    IT'S ALL YOUR FAULT!!!:mad: :eek: :p;):D

    Thank you, thank you very much!:D

    Really that is a bummer that your center channel is out but you can listen to that disc in SACD 2 ch. :)
  • halo
    halo Posts: 5,616
    edited March 2007
    I have a Polk Audio CSi20 that you can have for $25 + ship Cathy. Email if interested.
    Audio: Polk S15 * Polk S35 * Polk S10 * SVS SB-1000 Pro
    HT: Samsung QN90B * Marantz NR1510 * Panasonic DMP-BDT220 * Roku Ultra LT * APC H10
  • cfrizz
    cfrizz Posts: 13,415
    edited March 2007
    It's not totally gone, the tweeter & right driver work fine. Also since I fiddled with it the left one is actually better. The buzz is still there but unless I put my ear right up to it I can't hear it.

    I've sent BA an email about it, and I will wait to see what they have to say.
    Thank you, thank you very much!:D

    Really that is a bummer that your center channel is out but you can listen to that disc in SACD 2 ch. :)
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
  • cfrizz
    cfrizz Posts: 13,415
    edited March 2007
    Thank you Halo. I appreciate the offer. But I think after looking at it on Polk, it would probably be better to get a CSI 30 or 40.
    Halo wrote:
    I have a Polk Audio CSi20 that you can have for $25 + ship Cathy. Email if interested.
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
  • halo
    halo Posts: 5,616
    edited March 2007
    Thats :cool:

    Hope BA can help you out :)
    Audio: Polk S15 * Polk S35 * Polk S10 * SVS SB-1000 Pro
    HT: Samsung QN90B * Marantz NR1510 * Panasonic DMP-BDT220 * Roku Ultra LT * APC H10
  • cfrizz
    cfrizz Posts: 13,415
    edited April 2007
    I sent them an email on Saturday the 31st telling them my problem.

    I JUST got an email back telling me the following:

    I included my email as well, please note the bolded portion.

    Comments & suggestions please.

    Hello Cathy

    If the speaker is buzzing then there is a good chance that the woofer is
    blown. I would need to know exactly which one of the 2 big drivers is
    making the buzzing sound in order to get you the correct part. Just to
    let you know the speakers come with a 5 year manufacturers warranty so
    if you still have your receipt and are able to fax me a copy I would be
    more then happy to send you the replacement part for you. If like to
    place an order please feel free to email me all your information to do
    so. If you have any more questions please feel free to email me back.

    Thank you, Luis


    Original Message
    From: cfrizz7678@aol.com [mailto:cfrizz7678@aol.com]
    Sent: Saturday, March 31, 2007 1:02 PM
    To: Support
    Subject: Tech Support

    =========================================================
    BOSTON ACOUSTICS CUSTOMER CONTACT FORM
    =========================================================
    Subject: Tech Support
    Date: Saturday, March 31, 2007 11:02 AM
    From: Catherine Frizz***
    Email: cfrizz7678@aol.com
    Comments:

    Hi I have a BA VR920 center channel. Serial #000311. Purchased from
    Tweeter in May 2002.

    I notice that the left driver is buzzing rather than playing the music.

    Please tell me what is wrong & what needs to be done to fix it.

    Thank you,
    Cathy Frizz***
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
  • halo
    halo Posts: 5,616
    edited April 2007
    Are there any markings on the magnet or the basket to indicate any info he might need?
    Audio: Polk S15 * Polk S35 * Polk S10 * SVS SB-1000 Pro
    HT: Samsung QN90B * Marantz NR1510 * Panasonic DMP-BDT220 * Roku Ultra LT * APC H10
  • halo
    halo Posts: 5,616
    edited April 2007
    If not, re-explain to this guy -

    "when looking at the front of the speaker while it is right side up the driver on the left is buzzing. Attached is a copy of my receipt. Please send the replacement part ASAP. Do you have a direct line for further contact?

    Thanks,

    Cathy"
    Audio: Polk S15 * Polk S35 * Polk S10 * SVS SB-1000 Pro
    HT: Samsung QN90B * Marantz NR1510 * Panasonic DMP-BDT220 * Roku Ultra LT * APC H10
  • hearingimpared
    hearingimpared Posts: 21,136
    edited April 2007
    I know this is probably obvious but your warranty expires next month!!!
  • 1lakerfan
    1lakerfan Posts: 112
    edited April 2007
    My Polk Audio RTi10 speakers had the same problem. One of the woofers was making a buzzing sound, so I just returned fromt the place I got it and got a new one.
  • MSALLA
    MSALLA Posts: 1,602
    edited April 2007
    Take it back to tweeter before the warranty runs out. I know the our local tweeter will do all the leg work for your warranty for products purchased from them.
    Michael


    Samsung 50" HD DLP
    Yamaha RX-V2500
    (2) Outlaw 200
    Adcom GFA 555
    Sony BDP300
    Denon 2900 DVD
    Lsi9's mains
    Lsi7's rear
    Lsic center
    12.1 SVS driver in 4.53 cuft. tube
    Harmony 880
  • dragon1952
    dragon1952 Posts: 4,907
    edited April 2007
    Happened to one of my Paradigm Studio 40's. $85 for a new driver.
    2 channel - Willsenton R8 tube integrated, Holo Audio Spring 3 KTE DAC, audio optimized NUC7i5, Windows 10 Pro/JRiver MC29/Fidelizer Plus 8.7 w/LPS and external SSD drive, PS Audio PerfectWave P3 regenerator, KEF R3 speakers, Rythmik F12SE subwoofer, Audioquest Diamond USB cable, Gabriel Gold IC's, Morrow Audio SP5 speaker cables. Computer - Windows 10/JRiver, Schiit Magni 3+/Modi 3+, Fostex PMO.4n monitors, Sennheiser HD600 headphones
  • cfrizz
    cfrizz Posts: 13,415
    edited April 2007
    I unscrewed it again & there was a number inside the box, hopefully that is the part number. I will fax my sales slip to him & ask for a new one as well as for explicit directions on how to unattach the old driver so that I can put in a new one.
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
  • TN_Polk_Lover
    TN_Polk_Lover Posts: 243
    edited April 2007
    cfrizz wrote: »
    While I was listening to Jazz At The Pawnshop . . .

    Cathy,

    Sorry to hear you are having speaker problems! Don't forget to share your feelings about the "Jazz at the Pawnshop" recording. I know that you said that you didn't care too much for jazz, but share what you think about the imaging, ambient noise, etc. on that recording. (Start a new thread in the Music section).
    Robert
    You are officially in the high-end of the deep-end of the top-end.

    Bonus Room Over Garage:
    Toshiba 27" CRT TV
    Digital Source: Sony DVP-NS3100ES
    DVR: Panasonic DMR-ES15
    Denon 3806 AV Receiver
    - L/R Preamp out to Parasound HCA-1200 Amp
    Polk RTi70's, CSi40 Center, RTi38 Side Surrounds, RTi38 Back Surrounds

    Living Room: (2ch only)
    TV: Sony KV20-FV12
    DVD Player: Sony DVP-NS715P
    Yamaha R9 Receiver Polk RTi38's
  • reeltrouble1
    reeltrouble1 Posts: 9,312
    edited April 2007
    Buy a Polk center.

    Quit blasting the neighborhood with hip-hop.

    j/k

    RT1
  • Midnite Mick
    Midnite Mick Posts: 1,591
    edited April 2007
    If the driver is in fact soldered, even if they send you a new driver it will still need to be soldered. Given your reluctance I think you should contact your place of purchase first as they may take care of all this for you and save you all this trouble. Who knows maybe they will just give you a new speaker if it is still a current model.

    Mike
    Modwright SWL 9.0 SE (6Sons Audio Thunderbird PC with Oyaide 004 terminations)
    Consonance cd120T
    Consonance Cyber 800 tube monoblocks (6Sons Audio Thunderbird PC's with Oyaide 004 terminations)
    Usher CP 6311

    Phillips Pronto TS1000 Universal Remote
  • cfrizz
    cfrizz Posts: 13,415
    edited April 2007
    I have given it thought Ted, but the Polk offerings are just so puny compared to mine that I hesitate. It's practically a mini tower!

    BA VR920

    Frequency Response 55-20,000Hz
    Amplification Recommendation 15-250wpc
    Bass Unit dual 5 1/4 x 7 1/2"
    Mid Range 3 1/2"
    Tweeter 1"
    Dimensions 6 3/4 x 27 1/8 x 10 1/4"
    weight 32lbs


    That crap & rap have NEVER nor will they EVER touch my precious system!!!:mad: ;):p:D

    Buy a Polk center.

    Quit blasting the neighborhood with hip-hop.

    j/k

    RT1
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2