CC sucks part II

PhantomOG

That's what we need, an electronics store employee union. Their plight is unimagineable. I overheard a starving Ethiopian the other day and just before he died I heard him say "At least I don't work at Circuit City!!" :rolleyes:

EDIT: added the appropriate sarcastic smilie

hearingimpared

jdhdiggs wrote:

Yes this sucks, but everyone of you who bought from the internet instead of a B&M store is contributing to this. Just remember that.

That may be true brother but if that is so blatantly obvious then shouldn't CC have a very good website that is competitive with their competition? I think they already do so the problem isn't what they are doing it is how they are doing it. Maybe they overextended themselves and have toooooo many stores, to much inventory, to much overhead to justify their proposed bottom line.

Paying higher prices or for lesser quality merchandise just to keep a store afloat isn't in my blood. If I can get a better product that CC doesn't sell for less money on the internet I'm doing that in good conscience. It's not just good quality and price that help make my decision, GREAT CUSTOMER SERVICE is the kicker for me.

hearingimpared

PhantomOG wrote:

That's what we need, an electronics store employee union. Their plight is unimagineable. I overheard a starving Ethiopian the other day and just before he died I heard him say "At least I don't work at Circuit City!!"

Yep unionize the electronics store so they can go the same route as the auto industry. Unions will drive the prices so high that ALL the electronics stores will have to close their doors cause people will flock in droves to foreign made, less expensive, same or better quaility products. This is a tough situation and I feel for those good employees who lost their jobs to a greedy company who doesn't know how to get the bottom line they wish to achieve.

engtaz

No union in Winn Dixie and Publix.

engtaz

PolkThug

edit: I think he actually retired last summer, have to check

W. Alan McCollough makes around $5M a year*. If they fire him, they can save $50M over 10 years.

*total comp inc. stock options

W. Alan McCollough
Chief Executive Officer
Circuit City Stores Inc.

---

2005 Compensation
Salary $975,000
Bonus $1,053,000
Long-Term Incentive Payoffs $0
Restricted Stock Awards $3,330,000
Other Compensation $112,049
Value of Stock Option Grants* $0
Total 2005 Compensation Plus Stock Option Grants

$5,470,049
Compensation from Prior Stock Option Grants**
Value of Options Exercised in 2005 $3,052,902
Value of Exercisable Options $20,773,329
Value of Unexercisable Options $0

PolkThug

Okay, here's the new guy, who was previously with BB.

Philip J Schoonover

jdhdiggs

hearingimpared wrote:

That may be true brother but if that is so blatantly obvious then shouldn't CC have a very good website that is competitive with their competition? I think they already do so the problem isn't what they are doing it is how they are doing it. Maybe they overextended themselves and have toooooo many stores, to much inventory, to much overhead to justify their proposed bottom line.

Paying higher prices or for lesser quality merchandise just to keep a store afloat isn't in my blood. If I can get a better product that CC doesn't sell for less money on the internet I'm doing that in good conscience. It's not just good quality and price that help make my decision, GREAT CUSTOMER SERVICE is the kicker for me.

CC Does have a website: circuitcity.com. You can order stuff there and everything! The also have an ebay store under the user name trading_circuit.

Now think about this: If CC sold their stuff cheaper through their own website, what would happen to the store?

engtaz wrote:

No union in Winn Dixie and Publix.

engtaz

Again, different industry. They can do what they want.

jakelm

Going back to their webesite. I saw an item on their website, it was a graphics card. I went to the store to buy it. The sales rep told me if I wanted the GC at that price I would have to purchase it online. So their I am, on a computer AT THEIR STORE, buying online. I thought that was hilarious. I could have just stayed home to do that. Whe he told me I had to purchase it online, I asked why? Is it a different store I am buying from? He said no but he couldnt answer why I had to do it. So now if I see something I just have to have from CC I buy it online and pick it up from the store. Cuts the sales rep out completely. I think this is rediculos.

jdhdiggs

jakelm wrote:

Going back to their webesite. I saw an item on their website, it was a graphics card. I went to the store to buy it. The sales rep told me if I wanted the GC at that price I would have to purchase it online. So their I am, on a computer AT THEIR STORE, buying online. I thought that was hilarious. I could have just stayed home to do that. Whe he told me I had to purchase it online, I asked why? Is it a different store I am buying from? He said no but he couldnt answer why I had to do it. So now if I see something I just have to have from CC I buy it online and pick it up from the store. I think this is rediculos.

Yes, it could be from an entirely different supply chain (only TV's ordered through their website are delivered from store inventory) however the salesman was a gapped tooth mouthbreather and could have overrode the system had he had a brain.

jakelm

jdhdiggs wrote:

Yes, it could be from an entirely different supply chain (only TV's ordered through their website are delivered from store inventory) however the salesman was a gapped tooth mouthbreather and could have overrode the system had he had a brain.

CC is CC right? Does it matter what supplier it comes from? The sale still goes to CC?

I picked the GC up from the store's inventory.

PhantomOG

jakelm wrote:

CC is CC right? Does it matter what supplier it comes from? The sale still goes to CC?

I picked the GC up from the store's inventory.

That's why he said if the guy had half a brain he could have done it for you. I've had salespeople do that exact thing for me before.

The world needs ditchdiggers....

zombie boy 2000

jakelm wrote:

Going back to their webesite. I saw an item on their website, it was a graphics card. I went to the store to buy it. The sales rep told me if I wanted the GC at that price I would have to purchase it online. So their I am, on a computer AT THEIR STORE, buying online. I thought that was hilarious.

Same, exact thing happened to me with a HK receiver... It was ridiculous. My wife couldn't stop laughing.
And FWIW, the receiver came from the store's inventory....

PolkThug

When I worked there, I would just have a manager change the price to match the CC web price, it took about 30 extra seconds to do. Sounds like they are just being lazy.