POLK XRt12 XM Reset Problem

jjliv
jjliv Posts: 3
edited April 2007 in Troubleshooting
I am using the Polk XRt 12 in my whole house audio system with the Elan touch screens throughout the house. Recently, I have noticed almost every day, the tuner reverts back to the XM Preview station and I am unable to control the stations from the remote panels. I have to go down to the equipment room and power off the unit and power the unit back up in order to get bact to all the stations. Any thoughts on what is causing the problem?

Thanks

JJL
Post edited by jjliv on
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Comments

  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited March 2007
    Hello,
    Thanks for posting on the Forum. Are you keeping your tuner on 24/7?
    Regards, Ken, Polk Audio
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  • jjliv
    jjliv Posts: 3
    edited March 2007
    yes, the tuner is always on
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  • beardog03
    beardog03 Posts: 5,550
    edited March 2007
    you must turn it off for it to aquire the updates
    Cary SLP-98L F1 DC Pre Amp (Jag Blue)
    Parasound HCA-3500
    Cary Audio V12 amp (Jag Red)
    Polk Audio Xm Reciever (Autographed by THE MAN Himself) :cool:
    Magnum Dynalab MD-102 Analog Tuna
    Jolida JD-100 CDP
    Polk Audio LSi9 Speaks (ebony)
    SVS PC-Ultra Sub
    AQ Bedrock Speaker Cables (Bi-Wired)
    MIT Shotgun S1 I/C`s
    AQ Black Thunder Sub Cables
    PS Audio Plus Power Cords
    Magnum Dynalab ST-2 FM Antenna
    Sanus Cherry wood Speak Stands
    Adona AV45CS3 / 3 Tier Rack (Black /Gold)

    :cool:
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  • jjliv
    jjliv Posts: 3
    edited March 2007
    does it need to acquire update almost daily? It is going to the XM Preview Station almost every 24 hours which then requires that I go to the equipment room in the basement, power off, then power back up??????
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  • beardog03
    beardog03 Posts: 5,550
    edited March 2007
    I can leave mine on for a few days, but you have to power down for the updates...

    once you shut her down and then back up , every few days it`s a good idea to restart...just like a computer

    Ken can give you more details than I can, but that is my understanding

    Hope this helps....

    Bear
    Cary SLP-98L F1 DC Pre Amp (Jag Blue)
    Parasound HCA-3500
    Cary Audio V12 amp (Jag Red)
    Polk Audio Xm Reciever (Autographed by THE MAN Himself) :cool:
    Magnum Dynalab MD-102 Analog Tuna
    Jolida JD-100 CDP
    Polk Audio LSi9 Speaks (ebony)
    SVS PC-Ultra Sub
    AQ Bedrock Speaker Cables (Bi-Wired)
    MIT Shotgun S1 I/C`s
    AQ Black Thunder Sub Cables
    PS Audio Plus Power Cords
    Magnum Dynalab ST-2 FM Antenna
    Sanus Cherry wood Speak Stands
    Adona AV45CS3 / 3 Tier Rack (Black /Gold)

    :cool:
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  • reefguy
    reefguy Posts: 1
    edited April 2007
    I experience the same thing of needing to reboot my XRt12 after it running 24/7 in my whole house audio system. My take on it is more of the music industry not wanting people to use the receiver in constant music streaming applications for commercial purposes. Most XM receivers are in cars or stereo systems where the unit would be turned off periodically and you wouldn't notice this. I never used to have this problem so I don't think its "updates" because DirecTV does updates all the time to their receivers and we don't have to reboot them. Just my take on the problem
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  • Polk65
    Polk65 Posts: 1,405
    edited April 2007
    XM was originally used in cars with on/off cycles. Polk Audio has a fix for this. Give them a call:

    9am - 6pm, M-F, EST (USA)
    800-377-7655
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