Help: I-Sonic DVD Tray Won't Open

flashman2006
flashman2006 Posts: 1
edited January 2007 in Troubleshooting
I just got the I-Sonic system from polkaudio. So far I'm loving it, the sound is really impressive, better than my previous audio setup. But the DVD tray isn't working. Everytime I go to DVD/CD from the menu selection or press Eject, it goes to the DVD/CD screen but the tray doesn't open. All I see on the screen is "loading disc" and it stays like that. I have yet to put in a disk :( I tried disconnecting the system and leaving it like that for half and hour, but it still won't work.

I'll try leaving it unplugged overnight, but if that fails, anyone know what I can do?? Thank you.
Post edited by flashman2006 on
· Share on FacebookShare on Twitter

Comments

  • WilliamM2
    WilliamM2 Posts: 4,776
    edited January 2007
    Send it back and get another one.
    · Share on FacebookShare on Twitter
  • Refefer
    Refefer Posts: 1,280
    edited January 2007
    Call Polk. They have top notch customer service and should be able to help you out.
    Lovin that music year after year.

    Main 2 Channel System

    Polk SDA-1B,
    Promitheus Audio TVC SE,
    Rotel RB-980BX,
    OPPO DV-970HD,
    Lite Audio DAC AH,
    IXOS XHA305 Interconnects

    Computer Rig

    Polk SDA CRS+,
    Creek Audio 5350 SE,
    Morrow Audio MA1 Interconnect,
    HRT Music Streamer II
    · Share on FacebookShare on Twitter
  • F1nut
    F1nut Posts: 50,572
    edited January 2007
    Hit it with a hammer.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

    · Share on FacebookShare on Twitter
  • Sherardp
    Sherardp Posts: 8,038
    edited January 2007
    F1nut wrote:
    Hit it with a hammer.

    As a former Marine we often referred to it as a BFH ( Big **** Hammer)
    Shoot the jumper.....................BALLIN.............!!!!!

    Home Theater Pics in the Showcase :cool:

    http://www.polkaudio.com/forums/showcase/view.php?userid=73580
    · Share on FacebookShare on Twitter
  • mrbigbluelight
    mrbigbluelight Posts: 9,731
    edited January 2007
    Sherardp wrote:
    As a former Marine

    There are no "former" Marines. ;)

    Have you tried excessive cursing and swearing. That usually works for me.

    ...... the contact Polk Customer Service has been the best idea so far.
    You'll get results.

    ...... in the meantime, though, try a few curse words.
    Sal Palooza
    · Share on FacebookShare on Twitter