Bad Mid Range on RTi100

fatboyblake
fatboyblake Posts: 2
edited April 2007 in Troubleshooting
Is a replacement speaker available for the RTI100?

There is no sound coming from the midrange. The tweeter and sub work.

Is there a separate fuse for the mid-range?

Bob
Post edited by fatboyblake on
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited September 2006
    Hello,
    Thanks for posting on the Forum. The best thing to do is to remove the damaged driver, you'll need a 9/64th Allen wrench to take out the hex head bolts, and disconnect the two wires attached. Then send the driver to Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154. Please include a short note giving us your name, address and a copy of your sales receipt.
    Regards, Ken
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  • fatboyblake
    fatboyblake Posts: 2
    edited April 2007
    It took me a while to finally remove the mid-range and send it to Polk, but I was very impressed with the customer service I received.

    I was unable to find the original receipt from when I purchased the system +-4 years ago and Polk STILL replaced the bad mid-range at no charge.

    I will definately purchase from POLK AGAIN!!!

    Not only is it a great product but they have great customer service.

    Thank You, :)

    Bob Blake
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  • wingnut4772
    wingnut4772 Posts: 7,519
    edited April 2007
    Great! Thanks for following up.
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