Tech support question: CSi40 parts

frodaddy
frodaddy Posts: 124
edited February 2006 in Troubleshooting
Does Polk sell DIY replacement woofers for the CSi40? If so, how much are they?
Fronts: DIY Statements from htguide.com
Center: DIY custom Statement center from htguide.com
Surrounds: Four DIY custom Mini Statements
Wire: HD-14
Receiver: Denon AVR-4806 + CI upgrade
Amps: Dual Emotiva LPA-1's
Sub: Infinite Baffle: 8 fiCarAudio IB315 woofers, Behringer DSP1124P EQ, Elemental Designs eQ.2, Dual EP4000 amps
Transducers: 2 buttkicker LFE's, BK amp, EQ'd w/DSP1124p
DVD: Toshiba HD-XA2 / PS3
TV: Samsung 1080p 61" DLP
Post edited by frodaddy on
· Share on FacebookShare on Twitter

Comments

  • shack
    shack Posts: 11,154
    edited February 2006
    You need to contact Tech Support....ie: Polk customer service. You know...the icon at the top of this page marked "support" or the "contact us" icon.
    "Just because you’re offended doesn’t mean you’re right." - Ricky Gervais

    "For those who believe, no proof is necessary. For those who don't believe, no proof is possible." - Stuart Chase

    "Consistency requires you to be as ignorant today as you were a year ago." - Bernard Berenson
    · Share on FacebookShare on Twitter
  • frodaddy
    frodaddy Posts: 124
    edited February 2006
    shack wrote:
    You need to contact Tech Support....ie: Polk customer service. You know...the icon at the top of this page marked "support" or the "contact us" icon.

    You really don't have to be a jerk. If I had time during the day then I would contact Tech Support. I have also tried e-mailing Polk when I had questions in the past, but I didn't get an answer.

    I saw a Polk customer support person answer a similar question in a recent thread, so I thought I'd give it a shot too.

    Finally, the description for this forum reads: "A direct line to Polk Audio customer service. If you've got questions or answers post here."

    Have a great day!
    Fronts: DIY Statements from htguide.com
    Center: DIY custom Statement center from htguide.com
    Surrounds: Four DIY custom Mini Statements
    Wire: HD-14
    Receiver: Denon AVR-4806 + CI upgrade
    Amps: Dual Emotiva LPA-1's
    Sub: Infinite Baffle: 8 fiCarAudio IB315 woofers, Behringer DSP1124P EQ, Elemental Designs eQ.2, Dual EP4000 amps
    Transducers: 2 buttkicker LFE's, BK amp, EQ'd w/DSP1124p
    DVD: Toshiba HD-XA2 / PS3
    TV: Samsung 1080p 61" DLP
    · Share on FacebookShare on Twitter
  • F1nut
    F1nut Posts: 50,572
    edited February 2006
    My my, a bit touching tonight, aren't we!?!

    Here's a suggestion, find the time. Maybe take what, 5 minutes.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

    · Share on FacebookShare on Twitter
  • shack
    shack Posts: 11,154
    edited February 2006
    Well, if I had the time, I'd call them up, find your answers and report back...but I don't. Maybe someone else will.
    "Just because you’re offended doesn’t mean you’re right." - Ricky Gervais

    "For those who believe, no proof is necessary. For those who don't believe, no proof is possible." - Stuart Chase

    "Consistency requires you to be as ignorant today as you were a year ago." - Bernard Berenson
    · Share on FacebookShare on Twitter
  • VR3
    VR3 Posts: 28,654
    edited February 2006
    Polk does not sell a DIY driver that you can buy from Parts Express or something. You will have to buy it from Polk.

    Dont email them, CALL them.
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
    · Share on FacebookShare on Twitter
  • reeltrouble1
    reeltrouble1 Posts: 9,312
    edited February 2006
    Gee, everytime I e-mail them I get a very prompt response. Usually the same day.

    Maybe something you said set someone off. Could happen you know.

    Have a nice day.

    RT1/BIGDADDY
    · Share on FacebookShare on Twitter
  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited February 2006
    Hello,
    The 6.5" driver for the CSi40 is part number MW7204 and sells for $56.00 as a Club Polk member price, including free FedEx shipping. Some sales tax might apply. You may order by calling us at 1-800-377-7655. Keep in mind the speaker came with a five year warranty to the original owner providing the speakers were purchased from an authorized dealer. If this is the case you may send the driver to Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154. Please include a short note giving us your name, address and a copy of your sales receipt.
    Regards, Ken
    · Share on FacebookShare on Twitter
  • frodaddy
    frodaddy Posts: 124
    edited February 2006
    F1nut wrote:
    My my, a bit touching tonight, aren't we!?!

    Here's a suggestion, find the time. Maybe take what, 5 minutes.

    Not really, I've just learned over time that it's okay to be stern if someone treats you unfairly.
    Fronts: DIY Statements from htguide.com
    Center: DIY custom Statement center from htguide.com
    Surrounds: Four DIY custom Mini Statements
    Wire: HD-14
    Receiver: Denon AVR-4806 + CI upgrade
    Amps: Dual Emotiva LPA-1's
    Sub: Infinite Baffle: 8 fiCarAudio IB315 woofers, Behringer DSP1124P EQ, Elemental Designs eQ.2, Dual EP4000 amps
    Transducers: 2 buttkicker LFE's, BK amp, EQ'd w/DSP1124p
    DVD: Toshiba HD-XA2 / PS3
    TV: Samsung 1080p 61" DLP
    · Share on FacebookShare on Twitter
  • frodaddy
    frodaddy Posts: 124
    edited February 2006
    shack wrote:
    Well, if I had the time, I'd call them up, find your answers and report back...but I don't. Maybe someone else will.

    I wouldn't want anyone to do that!! Thanks for the nice jesture, though!!
    Fronts: DIY Statements from htguide.com
    Center: DIY custom Statement center from htguide.com
    Surrounds: Four DIY custom Mini Statements
    Wire: HD-14
    Receiver: Denon AVR-4806 + CI upgrade
    Amps: Dual Emotiva LPA-1's
    Sub: Infinite Baffle: 8 fiCarAudio IB315 woofers, Behringer DSP1124P EQ, Elemental Designs eQ.2, Dual EP4000 amps
    Transducers: 2 buttkicker LFE's, BK amp, EQ'd w/DSP1124p
    DVD: Toshiba HD-XA2 / PS3
    TV: Samsung 1080p 61" DLP
    · Share on FacebookShare on Twitter
  • frodaddy
    frodaddy Posts: 124
    edited February 2006
    reeltrouble1 wrote:
    Gee, everytime I e-mail them I get a very prompt response. Usually the same day.

    Maybe something you said set someone off. Could happen you know.

    Have a nice day.

    RT1/BIGDADDY

    How come I'm the bad guy now? I wasn't the one who started being rude in this thread. Please understand that I am only giving back what I have recieved. I'm one of the nicest guys you'll ever meet in person or online, but I WILL stick up for myself when stepped on.

    I don't know why I didn't get a response the same day? I asked a straight forward tech question and never have heard anything since. I definitely was not being rude!!
    Fronts: DIY Statements from htguide.com
    Center: DIY custom Statement center from htguide.com
    Surrounds: Four DIY custom Mini Statements
    Wire: HD-14
    Receiver: Denon AVR-4806 + CI upgrade
    Amps: Dual Emotiva LPA-1's
    Sub: Infinite Baffle: 8 fiCarAudio IB315 woofers, Behringer DSP1124P EQ, Elemental Designs eQ.2, Dual EP4000 amps
    Transducers: 2 buttkicker LFE's, BK amp, EQ'd w/DSP1124p
    DVD: Toshiba HD-XA2 / PS3
    TV: Samsung 1080p 61" DLP
    · Share on FacebookShare on Twitter
  • frodaddy
    frodaddy Posts: 124
    edited February 2006
    Kenneth Swauger wrote:
    Hello,
    The 6.5" driver for the CSi40 is part number MW7204 and sells for $56.00 as a Club Polk member price, including free FedEx shipping. Some sales tax might apply. You may order by calling us at 1-800-377-7655. Keep in mind the speaker came with a five year warranty to the original owner providing the speakers were purchased from an authorized dealer. If this is the case you may send the driver to Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154. Please include a short note giving us your name, address and a copy of your sales receipt.
    Regards, Ken

    Thanks for the information, that's exactly what I was looking for!! :cool:
    Fronts: DIY Statements from htguide.com
    Center: DIY custom Statement center from htguide.com
    Surrounds: Four DIY custom Mini Statements
    Wire: HD-14
    Receiver: Denon AVR-4806 + CI upgrade
    Amps: Dual Emotiva LPA-1's
    Sub: Infinite Baffle: 8 fiCarAudio IB315 woofers, Behringer DSP1124P EQ, Elemental Designs eQ.2, Dual EP4000 amps
    Transducers: 2 buttkicker LFE's, BK amp, EQ'd w/DSP1124p
    DVD: Toshiba HD-XA2 / PS3
    TV: Samsung 1080p 61" DLP
    · Share on FacebookShare on Twitter
  • dorokusai
    dorokusai Posts: 25,577
    edited February 2006
    For anyone else wondering what to do in this situation....

    polkcs@polkaudio.com
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
    · Share on FacebookShare on Twitter