Warranty Info

gregure
gregure Posts: 871
edited September 2004 in Troubleshooting
Is Polk Audio strict about honoring warranties on speakers? So many manufacturers have warnings about buying from "unauthorized" dealers, but what about e-bay and things like that? If I buy a new, unsealed pair of LSi 9's on e-bay, will the warranty still be good? I'm buying for a friend and trying to keep the costs down, and I know there are lower prices out there. Any info available would be great. Thanks.
Current System:

Mitsubishi 30" LCD LT-3020 (for sale**)
Vienna Acoustics Beethoven Concert Grand (Rosewood)-Mains (with Audioquest Mont Blanc cables)
CSi5-Center (for sale**)
FXi3-surrounds (for sale**)
Martin Logan Depth-Sub
B&K AVR 507
Pimare CD21-CD Player
Denon 1815-DVD Player
Panamax M5500-EX-Line Conditioner
Post edited by gregure on
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Comments

  • Tour2ma
    Tour2ma Posts: 10,177
    edited September 2004
    I've never read here of Polk not backing their gear. Can't recall even seeing that they asked for a copy of a receipt to ber included when they advise to send in a defective part or unit.
    More later,
    Tour...
    Vox Copuli
    Better to remain silent and be thought a fool, than to open your mouth and remove all doubt. - Old English Proverb

    "Death doesn't come with a Uhaul." - Dennis Gardner
    "It's easy to get lost in price vs performance vs ego vs illusion." - doro
    "There is a certain entertainment value in ripping the occaisonal (sic) buttmunch..." - TroyD
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  • VR3
    VR3 Posts: 28,647
    edited September 2004
    Polk does NOT cover EBay purchases...

    If you caused the problem with an unauthorized purchase, you pay for it. If you didn't cause it, Polk will pay for it.

    When I thought I blew my RTi tweeter, I had to pay for a replacement. Turned out, it was the crossover ---- and then I had to return the tweeter and he sent me a FREE crossover. So you get the idea...
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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  • Tour2ma
    Tour2ma Posts: 10,177
    edited September 2004
    Damned if you're not on this one, Sid...

    Just saw a post where asked for a copy of the receipt to be sent in with a unit...

    My bad...
    More later,
    Tour...
    Vox Copuli
    Better to remain silent and be thought a fool, than to open your mouth and remove all doubt. - Old English Proverb

    "Death doesn't come with a Uhaul." - Dennis Gardner
    "It's easy to get lost in price vs performance vs ego vs illusion." - doro
    "There is a certain entertainment value in ripping the occaisonal (sic) buttmunch..." - TroyD
    · Share on FacebookShare on Twitter