Shout out to Kimber Kable!
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VR3
Posts: 29,695
Picked up a set of their Select series from 1998 on the used market and they had a nasty hum!
So being any reasonable person I emailed Kimber about their faulty nearly 30 year old cables!
Kimber offered to reseat all connections free of charge! They also included a nice factory box, a sweet kimber kable bag and even covered return shipping!
The cables also work perfectly now!
Great customer service!
So being any reasonable person I emailed Kimber about their faulty nearly 30 year old cables!
Kimber offered to reseat all connections free of charge! They also included a nice factory box, a sweet kimber kable bag and even covered return shipping!
The cables also work perfectly now!
Great customer service!
- Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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Customer service like that is a rare thing. Still pliable with a few companies however. Good to hear you were taken care of like that.... especially with 30-year-old cables!!Marantz AV10-Emotiva ERC3-Denafrips Venus-Panasonic UB9000-AudioQuest Power Quest 707-Emotiva DR3, DR2, XPA2, XPA6-Focal Kanta No2, Sopra Center-PolkAudio RTiA9, RTiA3, LSiM 702F/X-Epik Empire-11.2
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I was pretty surprised at their willingness to provide service to that extent given the age of the cables and the fact I purchased them used.
I also forgot to mention they offered trade in credit $200 more than I paid for the cables towards a new set if I was interested (I sent them the link to the listing so they were aware of what I paid)- Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit. -
Audioquest certainly won't do that. I have some old Coral interconnects with an intermittent connection. Read up on their warranty and they only cover original owner with proof of purchase.See profile for rigs. Nothing else here.
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kimber kable does very well at cutomer service. I've sent in cables and was well taken care of. They even sent free seeds.
