React - is it on ?

slogoheinzy
slogoheinzy Posts: 1
in Basic Hookup/Wiring Questions
Hi..newbie question

React is connected to TV hdmi ARC. If I turn on TV for first time in morning, there is no sound. Do I have to turn on soundbar? So I press power button and TV button on polk remote but still no sound. I then turn TV off and on and then I hear sound and all is OK. What's going on?

Many thanks
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Comments

  • F1nut
    F1nut Posts: 50,643
    I don't think anyone here has experience with that product.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • SeleniumFalcon
    SeleniumFalcon Posts: 3,831
    Hello,
    Welcome to Polk's forum. I'll pose your question to a product specialist at Polk and post their reply.
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  • SeleniumFalcon
    SeleniumFalcon Posts: 3,831
    His response:

    "This may be a bad HDMI cable so have him connect the bar using the optical cable to test the bar.
    If this does not work, please have him contact cs support and if under warranty we can send a new bar at no charge."
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