Soundbar and Subwoofer are not mating
AndyD_D
Posts: 8
Polk Magnifi mini soundbar, stopped mating with the subwoofer. Let me explain in advance:
I took it to the service center and was told that the firmware was broken.
I updated the firmware via Google Home.
The firmware installed and now I have a brick instead of a soundbar.
Is there any way to reset it to factory settings to return it to its original state?
Who has encountered help please very much loved it but with the update that killed the system is very frustrating.
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I took it to the service center and was told that the firmware was broken.
I updated the firmware via Google Home.
The firmware installed and now I have a brick instead of a soundbar.
Is there any way to reset it to factory settings to return it to its original state?
Who has encountered help please very much loved it but with the update that killed the system is very frustrating.
Translated with www.DeepL.com/Translator (free version)
Comments
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Hello,
Welcome to the Polk forum. I'll ask a friend who works at Polk. Where do you live? -
His recommendation:
Try this:
How to reset a Polk Magni-Fi Mini soundbar to factory settings, you can do the following:
1. Press and hold the Reset button on the back of the soundbar for at least 15 seconds
2. Release the button after hearing the second lower tone
Resetting the soundbar will erase all settings, including Wi-Fi connection details, programmed remote codes, and all settings of the bar.
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Polk Magnifi mini soundbar, stopped mating with the subwoofer. Let me explain in advance:
I took it to the service center and was told that the firmware was broken.
I updated the firmware via Google Home.
The firmware installed and now I have a brick instead of a soundbar.
Is there any way to reset it to factory settings to return it to its original state?
Who has encountered help please very much loved it but with the update that killed the system is very frustrating.
Translated with www.DeepL.com/Translator (free version)
Did you open a bottle of wine and pour them both a glass? Play some romantic jazz and light a candle? Just spitballing here...Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es
Game Room 5.1.4: Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra
Bedroom 2.1 Harmon Kardon HK3490; Bluesounds Node N130; Polk RT25i; ACI Titan Subwoofer -
SeleniumFalcon wrote: »His recommendation:
Try this:
How to reset a Polk Magni-Fi Mini soundbar to factory settings, you can do the following:
1. Press and hold the Reset button on the back of the soundbar for at least 15 seconds
2. Release the button after hearing the second lower tone
Resetting the soundbar will erase all settings, including Wi-Fi connection details, programmed remote codes, and all settings of the bar.
If it doesn't work, I'll let you know! I'm from Belarus -
I held down the Reset button and the sound was there, but the subwoofer still flashes green and does not connect to the soundbar.SeleniumFalcon wrote: »His recommendation:
Try this:
How to reset a Polk Magni-Fi Mini soundbar to factory settings, you can do the following:
1. Press and hold the Reset button on the back of the soundbar for at least 15 seconds
2. Release the button after hearing the second lower tone
Resetting the soundbar will erase all settings, including Wi-Fi connection details, programmed remote codes, and all settings of the bar.
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I will if I can solve this problem!Polk Magnifi mini soundbar, stopped mating with the subwoofer. Let me explain in advance:
I took it to the service center and was told that the firmware was broken.
I updated the firmware via Google Home.
The firmware installed and now I have a brick instead of a soundbar.
Is there any way to reset it to factory settings to return it to its original state?
Who has encountered help please very much loved it but with the update that killed the system is very frustrating.
Translated with www.DeepL.com/Translator (free version)
Did you open a bottle of wine and pour them both a glass? Play some romantic jazz and light a candle? Just spitballing here...
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I'll ask my friend for further assistance.
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He has recommended that you contact: Paul.Lane@soundunited.com and explain what is happening and where you live. He will give you a local contact person to solve your problem.
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SeleniumFalcon wrote: »He has recommended that you contact: Paul.Lane@soundunited.com and explain what is happening and where you live. He will give you a local contact person to solve your problem.
Thanks. I'll text him. -
It sounds like you're having a bit of trouble getting your soundbar and subwoofer to sync up, right? That can be frustrating, especially when you're all set for that cinematic sound. First off, the most common reason they don't pair is usually something simple like the connection timing. Many soundbars and subwoofers connect wirelessly, and sometimes they need a little extra help to recognize each other.
Here’s a good starting point: try powering both the soundbar and the subwoofer off completely for about 10 seconds. Once you power them back on, they should try to sync again automatically. If that doesn’t do the trick, some soundbars have a manual pairing button on both the soundbar and subwoofer. You can press those to force them into pairing mode. Make sure they're relatively close to each other, at least for the initial connection attempt, and there aren’t any major obstructions like walls in the way.
If you're using a specific brand like Samsung or LG, they might have their own quirks when it comes to pairing, so checking the manual or looking up how your model syncs might be useful too. And hey, worst case scenario, a quick reset often clears up those bugs. Hope that gets you back to booming sound!
Nothing worked, I tried everything.
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I had the same problem, I updated the firmware via Google Home like you and the update gone wrong and the soundbar stoped working, no sound from it. The solution? 1 month waiting for a response, the solution I got, they sent me a replacement. Aaaaaaaaand that replacement doesn't works when i plug the HDMI. I mean i love this soundbar but it has soooo many issues and Polk is silent on the matter.
Hope you get a solution soon. -
Hello,
I'm sorry you're having a problem. I'll ask a friend at Polk about this.
A little clarification, when you say the replacement doesn't work when you plug in the HDMI, can you explain what happens? The bar shuts down? Or, there's no sound? -
He has asked to confirm that you are referring to a MagniFi Mini soundbar, correct? Also, where are you located? Thanks.
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Just the soundbar and subwoofer do not connect under any circumstances, the green light on the sub flashes and that's it. The soundbar and subwoofer do not connect under any circumstances. I am from the Republic of Belarus. And there are no official dealers here. Although the products are amazing.SeleniumFalcon wrote: »He has asked to confirm that you are referring to a MagniFi Mini soundbar, correct? Also, where are you located? Thanks.
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Maybe we should just give up and throw it in the bin.
