Magnifi Max SR snap pop bang for me

Kchill
Kchill Posts: 262
edited August 26 in Troubleshooting
I had the soundbar and subwoofer. Now I got the back speakers and they just blast loud and cracking. Can’t turn them down. I can cut them off. I’m on firmware 136. Is there anything I can do? Thanks
Retired Onkyo 520 (returned broken HK 247)
Now a Pioneer 1018
CSi3
2- RTI10's
2- R50's
2- Fxi3's
Onkyo 250W Sub
Polk psw-10

"Inch by inch lifes a cinch, yard by yard life is hard"
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Comments

  • SeleniumFalcon
    SeleniumFalcon Posts: 3,760
    Let me pose this question to a friend at Polk. Which model surrounds did you add?
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  • SeleniumFalcon
    SeleniumFalcon Posts: 3,760
    edited August 26
    His response:

    "Hello, the wireless speakers communicate with the soundbar via RF. Nearby wireless devices such as wireless routers can cause communication errors, resulting in popping or crackling sounds. Relocating the wireless surround speakers or other devices can help stabilize the connection. If you need further assistance, please visit our Polk Audio Support page for further assistance. Customer Support | Polk (polkaudio.com)<https://www.polkaudio.com/en-us/contact-us.html&gt;
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  • Kchill
    Kchill Posts: 262
    There is no wifi around me, as soon as I added the SR1 surrounds they blast loud and crackle. I’ve reset the whole system several times to no avail. I read the horror stories but didn’t think it would be this bad. The Google home app say SW version 136.
    Retired Onkyo 520 (returned broken HK 247)
    Now a Pioneer 1018
    CSi3
    2- RTI10's
    2- R50's
    2- Fxi3's
    Onkyo 250W Sub
    Polk psw-10

    "Inch by inch lifes a cinch, yard by yard life is hard"
    · Share on FacebookShare on Twitter
  • SeleniumFalcon
    SeleniumFalcon Posts: 3,760
    I'll forward this to my contact.
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